Phoenix, Arizona hotel rooms at the Omni

"The place needs to be cleaned up. Rooms are beat up and not clean"

"The pools are small and the main pool is a bit crazy. Overall the rooms are nice, restaurant is pretty good and the location is perfect. The staff is all very nice. "

"The bathroom floor in the handicapped room was very slippery when wet. The pool water was ice cold There were not enough chairs near the pool for everyone staying at the hotel. Only once in the 6 days I was there did I get a seat by the pool (and that was only one chair). The gym is very small The WiFi was sporadic Not a pleasant experience overall "

"Stay was okay overall. Room was clean when we arrived but there’s mildew stains in the shower along the silicone, and the carpet in the room was torn up and falling apart in places. Pool was decent. First day we went pool was excessively cold and hot tub was excessively hot. Second time both were good. You have to ask front staff for towels, which is not easily done when they are busy attending to other guests. During our first night the hotel staff messed up room assignments somehow, and assigned our room to someone else! We were getting ready to lay down for bed and someone just walked into our room! Front desk tried to call us to explain what happened but our phone wouldn’t work and they couldn’t hear us, so I had to go down at midnight just to talk to them about the incident. I feel like pictures make the property seem nicer than it is. Cleaning staff also only comes by every 3 days, and even though we stayed 4 days and 3 nights, our room was never cleaned. When asking front desk for extra towels they stated they were out. "

"The room had spider webs / and parking was hard to find "

"No. Too many people. People next to us were playing nasty inappropriate music loud by my children"

"Place was very clean. Parking situation was bad. "

"Pool was nice. Hot tub is older snd the jets dont work real well. Staff were wonderdul. Room was nice"

"Very friendly staff and nice rooms. A little bit far away from restaurants and amenities."