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Ilawu Hotel

2.5 star property
Hotel in Pietermaritzburg with free breakfast and spa services

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Photo gallery for Ilawu Hotel

Terrace/patio
Property entrance
Self catering apartments | Minibar, free WiFi
Outdoor pool
Staircase

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Breakfast included

Room options

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About the neighborhood

Map
2 Marcom Road Prestbury, Pietermaritzburg, KwaZulu-Natal, 3201

What's nearby

  • The Old Prison - 3 min drive - 3.0 km
  • Pietermaritzburg City Hall - 5 min drive - 4.1 km
  • Comrades Marathon House - 7 min drive - 6.2 km
  • Golden Horse Casino - 7 min drive - 6.3 km
  • Queen Elizabeth Park - 10 min drive - 8.0 km

Getting around

  • Pietermaritzburg (PZB) - 16 min drive

Restaurants

  • ‪Elephant & Co. - ‬7 min drive
  • ‪Essence Deli-Cafe - ‬3 min drive
  • ‪KFC - ‬4 min drive
  • ‪Mamma Mia's - ‬5 min drive
  • ‪Dulce Café - ‬4 min drive

About this property

Ilawu Hotel

Property highlights
You can look forward to a free breakfast buffet, a terrace, and a garden at Ilawu Hotel. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), 1 meeting room, and free newspapers
  • Tour/ticket assistance, a 24-hour front desk, and barbecue grills
Room features
All guestrooms at Ilawu Hotel have comforts such as air conditioning, in addition to amenities like free WiFi and minibars.

Languages

English

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Ilawu Lodge

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  • Breakfast included
  • Parking included
  • Free WiFi
6.6 out of 10, 4 reviews
Ilawu Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Spa services

More

  • Smoking not allowed

Room amenities

Bathroom

  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Living room

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Ilawu
Ilawu Hotel
Ilawu Hotel Pietermaritzburg
Ilawu Pietermaritzburg
Ilawu Hotel Hotel
Ilawu Hotel Pietermaritzburg
Ilawu Hotel Hotel Pietermaritzburg

Frequently asked questions

Does Ilawu Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ilawu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ilawu Hotel?

Self parking is free at this property.

What time is check-in at Ilawu Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Ilawu Hotel?

Check-out is at 10:00 AM.

Does Ilawu Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Ilawu Hotel located?

Situated in Pietermaritzburg, this hotel is 0.3 mi (0.5 km) from National Botanical Gardens and within 3 mi (5 km) of Macrorie House Museum and The Old Prison. Statue of Gandhi and Tatham Art Gallery are also within 3 mi (5 km).

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Ilawu Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 9 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was amazing, although we had to move to another branch, since the desired one was fully booked... please make sure you confirm with the hotel before accepting a booking..
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Restuarant on site
Stayed 2 nights in Oct 2018

4/10 Poor

Frances

Disliked: Staff & service, property conditions & facilities

Very disappointing

The room was not ready at 6.30pm on checkin. Had to ask for cups.
Stayed 1 night in Oct 2018

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Choice

Booked and paid online.(it was only 2 hours begore booking in) At arriving at the hotel was told that they have no record of my booking or payment and that they were fully booked. Called for a manager who advised that they could assist with accommodation. After a 2 hour wait was then told we have to another R500 for 2 rooms. Accomodation was very poor with rooms clean but very little working in the room. Paid R1500 for a suite that had no bedside light, TV did not work, one small hand towel only, shower bad tiling and quite dangerous, noisy party upstairs. Very Bad experience
Stayed 1 night in Aug 2018

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was average, the receptionist was not there upon arrival. He did not know of the benefits associated with the purchase( breakfast was included in the site). The beds were 2 singles beds pushed together which is fine expect the beds were not the same and it was uncomfortable to lay in the middle.
Stayed 1 night in Jun 2018

2/10 Terrible

Mthethwa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Poor

We booked a 4slepper paid but got allocated with a 2sleeper room. The room we were given for starters it was small terrible view facing tools that are dumped of and Jojo tanks, also had no bar fridge as promise.. Sqiniseko who was our receptionist couldn't do much because hotel was fully booked on that day. But nevertheless the restaurant was exceptional good, enjoyed the pool and staff were very simplistic..but i our expectations were not met had to share a bed with my daughter, husband and i. Overall did not get what we paid for
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

10/10 Excellent

andronica, Sebokeng,Vanderbijlpark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

To return stay

Enjoyed every moment plus the complementary transport superb

10/10 Excellent

Kgape

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ivan, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant stay at the Ilawu

This is a value for money unlicensed hotel. Staff are are very friendly and helpful. Simple but good food served both in the evenings and at breakfast.

10/10 Excellent

Khethiwe, Northern Cape

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great. staff were very pleasant

4/10 Poor

PRADYUMNA, Mumbai India

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not for relaxing, eat and feel good.

The following are my observations. 1. Bath room cubicle door was a nuisance, it was not closing. 2. No bath soap kept at all. 3. The room lighting was poor. 4. Window shutter did not close at all. Its lock was broken. 5. Breakfast cereals had nothing to select. No orange juice at all. Thank god the Chef was a gentleman who made omlette of my choice and later made vegetarian curry for me. God bless him. 6. The manager, and others were good, they allowed me to check in early as I had arrived early, and later on the last day, I had to wait longer since my bus was to leave at 3pm, they permitted me to wait in the lobby. 7. Overall, I was not happy inside my room, I kept myself busy outside. But will not experiment with these cheap hotels, although 750 Rands is not a small amount.

4/10 Poor

Claude, Durban

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Nice location for a quick overnight stay

The Ilawu Hotel is very conveniently situated just outside the central business district, next to the Botanical Gardens. The staff were pleasant and the hotel is well maintained. Rooms were well appointed with DSTV and a nice shower. The bed was a major disappointment and the mattress past its usage period.

6/10 Okay

Verified traveler

Comfortable

Location was good for our business trip. Signage was not great and we struggled to find the hotel at first. Breakfast was good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Excellent Staff. Recommended

Nice hotel. Great Value. Excellent Friendly staff. I recommend this hotel.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

i had a very nice stay at ilawu hotel. I will book again next time.

8/10 Good

Xavier, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities

terrasse agréable, parking sécurisé

6/10 Okay

Roland, Karlsruhe

Preisgünstiges Hotel, zentral gelegen

Preisleistungsverhältnis ok, leider sehr hellhörig (Straßenlärm, Personal auch frühmorgens)

10/10 Excellent

Melanie & Harry, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

It was most enjoyable with the best breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ilawu Hotel

Our overall experience was very good. The hotel staff were courteous, efficient, and friendly. The hotel was very clean and safe. The owner went out of his way to make our stay very pleasant. We would recommend this hotel to anyone seeking mid-range accommodation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cama confortavel

Muito boa, porem tinhamos que pegar taxi pra tudo pois o hotel fica distante do centro e nao havia sequer um restaurante proximo que pudessemos ir a pe. O hotel em algumas noites ofereceu jantar (muito boa comida por sinal) mas queriamos sair e nao ficar no hotel. O hotel nao tinha um servico de transfer. O htel fica bem proximo do botanic garden e vale a pena visitar, belissimo. As pessoas do hotel sao simpaticas, educadas e prestativas. O quarto e muito bom, a cama e otima e a limpeza tambem com troca de toalhas diariamente.

2/10 Terrible

NELIA, SAO LEOPOLDO

Disliked: Cleanliness

CAMAS COFORTAVEIS

ACHEI BOA, CONFORME O ESPERADO, PESSOAL BEM ATENCIOSO, AJUDANDO COM TODAS AS SOLICITAÇÕES, BOA LOCALIZAÇÃO

8/10 Good

pharuma, ila

Liked: Cleanliness, room comfort
No supper served, please inform guests in advance. Selling of coffee if its notduring breakfast is not very friendly especially when it is thay cold.

8/10 Good

Vini, Joburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy spot on the side of PMG

Great stay.