Planoles Vacation Rentals

"Beautiful renovation of a train station ! The hotel is modern, slick and very stylish. The staff was super nice. The breakfast was excellent with lots of cheeses and sausage (fouet) croissants and good breads. They even have gluten free options. We really enjoyed our overnight stay. "

"Super nice and friendly staff. Beautiful hotel, great food and service. We loved our stay"

"The room is with new facility and modern. Everything is clean. The breakfast is very good. My room has mountains view. "

"Very nice place to stay nice and quiet Lovely place Would highly recommend "

"Basic amenities. Dated but comfortable beds. I got the biggest 3 bedroom duplex. Great for families. "

"Pleasant hotel, we had a large room, much larger than normal ski hotels. Bathroom could do with redecorating but water hot. Breakfast good but expensive however the small cake and water available late at night is a good choice! Although parking is available underneath the hotel your car must be less than 1.90. We found plenty of parking to side of hotel which was off the main road and free."

"We go to Cerdanya every year. This was our first time staying here and we will not return. There was a surcharge for EVERYTHING and I mean, everything. The breakfast is expensive and not well stocked. There were moldy garlic heads served and when I asked if they could replaced with new ones I was told I could scrape the mold off. When I looked at the gentleman like “what?” he changed his mind and went to get fresh garlic. The scrambled eggs were so raw you could pour them onto your plate and people repeatedly had to ask them to replenish the warm food. They charge a fee for the coworking space which doesn’t even have faster wifi than the rest of the facility and is not a particularly cozy space - feels like a cafeteria with harsh lighting. They charge extra to access the spa if you are staying anywhere but in the main hotel building and then when you get there the warm pool isn't even warm enough, nor the steam room or the heated bench. Everything is luke warm. We ate dinner there one night & it went so badly that we booked dinner at a different hotel the second night. Waited 20 min for someone to take our order, when the chicken arrived it was cold and when we sent it back they returned it 20 min later so burned I couldn’t cut it. Then they charged us half price for the meal. Any decent place would have comped it as it was entirely inedible. I sent it back and didn’t eat dinner. The kitchen staff were kind and apologetic but clearly management doesn’t set the right tone."

"The property was beautiful and in east walking distance of town. "

"Environment"