Platja dels Pilans Tours

Rooms are dated and dirty.

A great hotel in the best possible location. Very nice and helpful staff. The only minor issue there was that power switches in my room worked in an odd manner: the lights would turn on or off unexpectedly, etc.

The property decor is stunning in rooms and throughout hotel. The beach location was serene for being so close to the city. This hotel is isolated from restaurants and stores so once you arrive without a vehicle, your only choice for food and drink is within the hotel. However, the service around the pool in the afternoon was terrible. Their beach club was open to locals as well as hotel guests and this may explain why we were ignored after arriving to the pool area. We could not even make eye contact with the one server. It was approx 30 minutes before we finally went up to ask for a drink. He made us feel like we were interrupting him and it was a bad first impression. The service from front desk staff and restaurant servers in the evening was good. This hotel is good for those who want a beautifully appointed room away from city life to relax and be left alone.