Plum Island, New Jersey hotel rooms at the Design Hotels

"Very friendly, 2 blocks to grand central, great boutique feel"

"Family of 3- room was exactly what we expected. Location was great! We love to utilize the subway and this hotel was close to 3 different transit lines which made it super easy for us to navigate and get anywhere we needed to be in Manhattan. Loved being able to walk to Staten Island Ferry, Wall Street, Battery Park, and loads of local eateries like Liberty Bagel and Tacombi. We loved being able to have somewhere safe to keep our luggage before we checked in and after check out so we could continue to explore NYC. All the staff were lovely and the hotel was impeccably clean."

"The stay had a bit of a mixed experience. Check-in started off with a very long line, which was frustrating at first, but once an additional associate stepped in, things moved along much faster and more efficiently. Unfortunately, the atmosphere during the evening wasn’t as pleasant. A guest from the room next to ours—who appeared to have had quite a bit to drink—was at the bar loudly complaining that it wasn’t happy hour and repeatedly claimed we were being too loud. Despite her behavior, we were the ones approached and warned about noise, which felt a bit unfair given the situation. We tried to be accommodating and even asked if we could relocate to the lobby sitting area, and were initially told that would be fine. However, once the night shift associate came on, we were told we could no longer sit there and would need to go outside instead. Considering it was about 40 degrees, that wasn’t a reasonable option. Overall, the inconsistency in communication and handling of the situation made for a frustrating experience. If you’re considering traveling with a group and hope to spend time together at the hotel, I would steer away from this one, as that doesn’t seem to be something they accommodate or encourage. "

"Fantastic hotel ! Special treatment for everyone! Definitely come back. Staff were incredible. Love it!"

"Properly was perfectly situated between Times Square and central park - next to the Empire State Building. Staff there are lovely and very welcoming"

"Convenient location. Safe. Had a good night sleep. Clean room, bed and bathroom. Service staff was nice; “Hero” (bellmen) was extra nice."

"view of empire state building and you can open the window a few inches which is great! "

"The battery on my door died. So I was kept out of my room — while my belongings were in there — for over 12 hours. Staff was not equipped to handle the situation. It took forever to resolve. And the backup plan was not good. No frills hotel. Tiny lobby. Small rooms. One elevator. Strong weed smell. And lobby and elevator and halls not clean. Room fine. "

"Good location. If there would’ve been a small fridge, it would’ve been 5 stars. Bed was comfortable and AC was COLD! shampoo, conditioner and body wash in dispensers. Blankets on bed were also impressive. Hot chocolate at night. Coffee and tea with cookies in the morning. Microwave is in lobby. "