Poitiers, Nouvelle-Aquitaine hotel rooms at the Independent

"Très déçu de la prestation repas : Fish and chips insipide. Je demande si dans le tarte aux pommes il y a de la cannelle car je suis allergique, on me dit que non alors qu'il y en a quand on me la sert. Petit déjeuner : Pain aux graines immangeable tellement il est dur, je me sert du fromage blanc et de la compote celle ci est périmée et pique au goût...et je ne parle pas de la tonne de poussière dans la chambre, j'ai du dormir la fenêtre ouverte la nuit, pour éviter toute crise d'asthme. Quand j'indique le problème le matin lors de mon départ, on me répond que le problème est connue mais les femmes de ménages ne peuvent pas déplacer les meubles au vue du poids....Moi je l'ai fait moi même. "

"Parking was free and just outside the hotel, breakfast was continental and ok. Staff were very good and the room was clean and tidy. "

"Very clean and comfortable stay. Excellent staff at both check in and breakfast "

"The parking wasn't available, even though I had asked for a reservation, I could not have access as I arrived after 18h and the reception desk was closed. I had no help from the call center, nor by email, phone or chat. The reception desk was always closed. The swimming pool was closed also, the water was cold and and the heat system seemed broken long time ago. I'll never come back here. Very poor attention to customers. "

"Good room and great staff"

"Easy to check in. Clean room, great breakfast "

"Clean room, reception staff was friendly and helpful"

"We were a little nervous as no staff in on a sunday. Did not receive an email, before hand like we did before the last stay, but using the information from previous email, we were able to enter the hotel, and the key for our room was in the key safe,"

"Very basic but very clean, good value. No English spoken at reception but managed to get by with our poor French. Plenty of free parking & felt a safe area. Nearby chain restaurants "