Find hotels near Polk City Community Library, Des Moines from ₩97,915

"All was great"

"This hotel was not cleaned and falling apart. Our room was disgusting and the hotel was not safe. There were homeless people in the lobby and using the bathrooms inside the hotel. We ended up getting a refund and going to a different hotel."

"Great rooms, and great location!! "

"Very clean property. Beds were comfortable. Staff very friendly"

"Breakfast was good. We had to contact front desk to get hot water for sink and shower, difficult to get room comfortable with the window fan and air conditioner. "

"Cons: So the door to our room was super hard to open. Most of the stuff in the kitchen was missing. There was no way to clean the dishes or use the dishwasher due to soap missing and went to the front desk and no one could find it. No blankets on the beds only sheets and blankets for the sleeper couch. The grab bar in the shower was unusable because the bolts were lose and coming out. The hotel is renovating which is great. The biggest issue was on Mother's Day they were painting no a huge big deal but there was nothing posted about it. We go in the elevator due to my husband being a disabled vet not able to use the stairs and a daughter with asthma. The toxic fumes in the elevator were so bad we were stuck in our room and my daughter had a severe asthma attack. Everyone got headaches but couldn't go anywhere due to the elevator not an option. So spent most of my Mother's Day in our room and the fume even got into our room. I asked what was being done and was told by front desk that they were going to reach out to management. Nothing and then when I asked for someone from management to call me nothing. This was the wirst Marriott stay to date and makes me rethink ever staying with them again which sucks because we have loved staying with them in the past"

"It was your basic hotel room. We had trouble with the shower/bathroom. The tub was rusted through on the bottom, and the water pressure was laughable. Also, it was either the temperature of the sun, or freezing cold with no in between. The staff was great and had answers to everything we asked. The elevators and hallways often smelled of weed, and seemed to leak through the vent in the bathroom. Other than that the bed was fine, and the TV was nice. The restaurant attached to the hotel had good food and even better service, although breakfast not being included with your stay was a bit annoying. Overall, not the worst place I’ve stayed, not the best."

"Great hotel this is my 2nd stay here and it’s always a good stay. "

"It was a good hotel for the price and all the amenities they had. Waterpark, tiki bar, restaurant. It was sad that some individuals didn’t take car of their kids and the kids pulled the fire alarm so was woken up around 2:30 in the morning and had to leave our rooms for about 45 minutes. All good place a lot of kids there. "