Street view

Reviews of Eskulaap Hotel and Conference

3 out of 5
Eskulaap Hotel and Conference
54 Rissik Street, Polokwane, Limpopo

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Agostinha

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Xmas Eskulaap
We had an amazing time. We only slept there as we were visiting family in Bendor. We didn’t even switch on the TV. The beds are comfortable. The service was excellent in the 5 days we stayed there. The gardens are looking a little sad and the pools are green - I do understand that there is a water issue in the area.
Stayed 5 nights in Dec 2023

4/10 Poor

Mariana

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Linen too small for bed. Bed uncomfortable and we did not have a single night of good sleep. Frequently without water. Just enough hot water for one person to shower. Mould on the bathroom ceiling. A single, difficult to access, power outlet for three appliances (Kettle, micro wave and toaster.) No utencils, cutlery or cookware on arival. We had to fetch it from reception ourselves. We had to wash everything before we could use it. The fridge had almost none of it shelves and even the one the switched it out with were missing some sgelves. The room itself was clean and the staff very friendly and helpful. They were trying their best to make us feel welcome and accommodate our needs.
Stayed 6 nights in Jul 2023
Response from Eskulaap on Jul 17, 2023
Please note that you did not book a self catering unit!Why didn't you rather thank us that we supplied you with everything you needed. Our standard rooms are equipped with a microwave, toaster, fridge and kettle for your convenience. Normal three star hotel rooms have a kettle, two cups and two glasses only!Next time book a self catering unit. Our self catering chalets is equipped with a large fridge as well as a fully equipped kitchen. There are a lot of easy accessible power outlets as well as a double power outlet on the table top. Why do you want to power the kettle, toaster and microwave all from the same outlet at once? Did you even think that you will burn the house wires if you plug all three these high demand devises into one outlet? Our linen are definitely not to small for our beds. The room that you booked had a double bed with double bed linen. Our beds are also relatively new, comfortable and up to standard according to the Star Grading Counsil of South Africa.Polokwane is without water for many years now. We are pumping and filtering our own borehole water. We have booster pumps that supply water to the units. I regret that there was 'n burst pipe on Friday, 14 July and the water was closed by the plumbers for a short time, while they were fixing the pipe. The Mould on the bathroom ceiling was attended to. Thank you for informing us.Please also be aware that we cannot resolve your issues on this forum. We are on the premises 24/7 and we have very effective procedures and personnel in place to resolve any problems you may encounter while you are here.

10/10 Excellent

jeanette

Stayed 1 night in Jul 2023
Response from Eskulaap on Jul 17, 2023
Thank you Jeanette

8/10 Good

Ntshidiseng

Stayed 1 night in Apr 2023
Response from Eskulaap on Oct 11, 2023
Thank You

10/10 Excellent

david

Stayed 1 night in Apr 2023
Response from Eskulaap on Oct 11, 2023
Thank You

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Eskulaap on Oct 11, 2023
Thank you David

6/10 Okay

Maselebalo

Stayed 2 nights in Dec 2022
Response from Eskulaap on Oct 11, 2023
Please let us know where we can improve so that we can make your next stay a experience beyond expectation...

8/10 Good

Pamella

Stayed 3 nights in Jun 2022
Response from Eskulaap on Jun 30, 2022
Thank you Pamella

10/10 Excellent

Molatelo Kingsley

Stayed 1 night in Jun 2022
Response from Eskulaap on Jun 28, 2022
Thank you. It was a pleasure serving you!

10/10 Excellent

Danai

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price
Stayed 2 nights in Dec 2021
Response from Eskulaap Hotel on Jun 13, 2022
Hi Danai, Thank you for your 5 star review. We always try to give accommodation beyond expectation...

2/10 Terrible

Marope

Stayed 1 night in Apr 2022
Response from Eskulaap on Apr 19, 2022
Dear Marope, Please contact me regarding your rating. We would like to hear about your experience and where we can improve.

6/10 Okay

Oladipo

Traveled with family
Disliked: Property conditions & facilities
Very old style. Needs to be upgraded to be a bit more modern.
Stayed 1 night in Dec 2021
Response from Eskulaap on Apr 19, 2022
Dear Oladipo, our theme is based on Cape Dutch architecture. Yes, it is a old style. The rooms are spacious and comfortable with all the luxuries that you would expect from a 3 star hotel.

8/10 Good

Anthony

Stayed 1 night in Oct 2021
Response from Eskulaap on Apr 19, 2022
Thank you for your review

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property that had damp carpets which had an odor.
Stayed 1 night in Nov 2019
Response from Owner on Dec 2, 2019
Dear Anonymous, thank you for your feedback. Unfortunately you did not report this at our establishment while you were here and we can not do anything to help you at this stage. Furthermore we do not know in which unit you had an odor. The tourism grading counsel did a full inspection on our property on the 26th of November and they did not report any odors. We had a lot of rain lately that we are very happy with but there was no incidents of leaking roofs or flooding. Please call our office so that we can discuss this matter and resolve this issue so that we can make your next stay an experience beyond expectation.

10/10 Excellent

PieterWillemse, Dauphin, Manitoba, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Personal attention by owners. Frans and Mareta went out of their way to ensure that my stay was enjoyable
Stayed 3 nights in Feb 2019
Response from Eskulaap on Apr 19, 2022
Thank you