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Haven Hotel

4.0 star property
Hotel on the beach, with indoor pool

Choose dates to view prices

Haven Hotel offers ocean views and contemporary comfort. Guests start with a full breakfast, then relax in the sauna or steam room. Two pools provide refreshing options, and the on-site restaurant serves impressive lunch and dinner with ocean vistas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Balcony, Harbor View

Double Room, Balcony, Harbor View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Harbor View

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Refrigerator
LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Economy Double Room, Courtyard View

8.2 out of 10
Very good
(10 reviews)

Highlights

LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Deluxe Double Room

7.4 out of 10
Good
(9 reviews)

Highlights

LCD TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
161 Banks Road, Poole, England, BH13 7QL

What's nearby

  • Sandbanks Beach - 3 min walk - 0.3 km
  • Sandbanks Ferry Terminal - 3 min walk - 0.3 km
  • Studland Beach and Nature Reserve - 7 min walk - 0.6 km
  • Shell Bay Beach - 12 min walk - 1.0 km
  • Canford Cliffs Beach - 3 min drive - 2.0 km

Getting around

  • Branksome Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 26 min drive

Restaurants

  • ‪South Deep - ‬7 min drive
  • ‪Coast Cafe- Surf Ride Skate. - ‬7 min drive
  • ‪Rick Stein Sandbanks - ‬9 min walk
  • ‪Lazy Jacks Restaurant & Bar - ‬10 min walk
  • ‪Rockwater - ‬6 min drive

About this property

Haven Hotel

Upscale hotel near Poole Harbour
At Haven Hotel, you can look forward to free full breakfast, a terrace, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Point Restaurant, offers lunch, dinner, and ocean views. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • Self parking (surcharge), an electric car charging station, and smoke-free premises
  • A 24-hour front desk and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 84 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Bar
  • The Point Restaurant

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:30 AM to 5:30 PM

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Frequently asked questions

Does Haven Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:30 AM–5:30 PM.

Is Haven Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at Haven Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Haven Hotel?

Check-out is at 11:00 AM.

Where is Haven Hotel located?

Nestled on the beach, this Poole hotel is within a 5-minute walk of Sandbanks Ferry Terminal and Sandbanks Beach. Shell Bay Beach and Dorset Area of Outstanding Natural Beauty are also within 15 minutes.

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Reviews

Haven Hotel Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.2

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 353 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast, comfortable bed
Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, Scenery.
Stayed 5 nights in Oct 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 4 nights in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked where the hotel was situated on the beach at sandbanks
Stayed 3 nights in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sea views ,
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel tocstay. Service good staff friendly. Fantastic views of the sea and harbour.
Stayed 2 nights in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
The location is stunning, watching the chain link ferry going backwards and forwards
Stayed 1 night in Sep 2025

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location on the beach. Lovely menu with vegan options that's not the usual burger and chips then sorbet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hermione

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, amazing location and great facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Tahir

Excellent hotel

Lovely location with a very good spa and fantastic and friendly spa.
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Paradise Hotel

Love this hotel ,perfect location right by the harbour and ferry to Swanage.Spa ,indoor and outdoor pool ,which leads to the beautiful beach Restaurant food and service is top class,with the best sea views.I don’t like going to places twice,but this hotel keeps drawing me back.
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely views across the bay, quiet part of the beach. Breakfast at the Hotel was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Lovely hotel right next to the chain ferry Will definatly stay again
Stayed 1 night in Jun 2025

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Where the hotel was situated was lovely with access to the private beach. The staff were a little slow and unattentive. The pool has a bar but for beer you have to walk to other end of the hotel which is very odd. Nice and clean and breakfast i cannot fault, would stay again.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 1 night, but a beautiful hotel, good comfortable clean room
Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice veiws in lounge and restaurants. Dissapointed with no veiw from room.and problems a few times with lift not working
Stayed 3 nights in Sep 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant; Location is Excellent

We had a pleasant stay at the Haven; the room was quiet and all the staff were friendly and helpful. The location is great for the ferry and a short drive to Poole and Bournemouth.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jayne

Liked: Cleanliness, property conditions & facilities
Stunning views of Studland Beach and great spa facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

John

.good hotel friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, lovely room and balcony.
Stayed 1 night in Jun 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beachside stay
Stayed 2 nights in Sep 2024

8/10 Good

Judith

Sea view wonderful! Staff slow to respond and sometimes forgot about us in the restaurant or not in reception when required which was disappointing. Lady in reception on the phone for ages this morning when we wanted to check out so we gave up and left our key cards on the desk. Not good!!
Stayed 3 nights in Sep 2025

8/10 Good

Jamieson

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Needs updating

Needs updating food was fair priced but under par
Stayed 2 nights in Aug 2025

8/10 Good

Tracey

The staff were friendly and were very helpful with any given situation
Stayed 3 nights in Jun 2025

6/10 Okay

Yngve

Disliked: Staff & service, property conditions & facilities

Beautiful location but maybe 2star quality

Beautifully located but extremely dated hotel. The room felt like a nursing home. There was zero water pressure in the shower. The breakfast was quite poor. Everything felt cheap and dated
Stayed 1 night in Aug 2025