Nestled in a beautiful setting, Sure Hotel by Best Western Rhoen Garden offers an inviting atmosphere with a playground and garden. Treat yourself to international cuisine at Bergstube, unwind with aromatherapy at the onsite spa Huebschmach Huesi or lounge by the indoor pool.
Poppenhausen is home to Sure Hotel by Best Western Rhoen Garden. Osterburg Castle Ruin and Kreuzberg Monastery are local landmarks, and some of the area's attractions include Rhönbob and Sommerrodelbahn Wasserkuppe. Wasserkuppe Summer Toboggan and Kunststation Kleinsassen are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Poppenhausen travel guide
Kohlstöcken 4, Poppenhausen, HE, 36163
What's nearby
Hessian Rhön Nature Park
1 min walk - 0.0 km
Guckaisee
9 min walk - 0.8 km
Wasserkuppe
13 min drive - 7.7 km
Kreuzberg Monastery
22 min drive - 18.5 km
Fulda Cathedral
26 min drive - 26.6 km
Getting around
Gersfeld (Rhön) Station
9 min drive
Frankfurt Airport (FRA)
88 min drive
Restaurants
Hotel Krone Post Mally
5 min drive
Café Kaffemühle
11 min drive
Landgasthof Zum Stern
4 min drive
Märchenwiesenhütte
8 min drive
Gasthof "Zur Krone
14 min drive
About this property
Sure Hotel by Best Western Rhoen Garden
Property highlights
You can look forward to a terrace, a garden, and a playground at Sure Hotel by Best Western Rhoen Garden. Indulge in a body wrap, a facial, and aromatherapy at the onsite spa. The on-site international cuisine restaurant, Bergstube, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
An indoor pool along with sun loungers
Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
A gift shop, meeting rooms, and an elevator
Luggage storage, a banquet hall, and a billiards/pool table
Room features
All 54 rooms boast comforts such as bathrobes, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 11 for children
A bar/lounge
A restaurant
Restaurants on site
Bergstube
Rhoenissimo
Wintergarten
Things to do
Arcade/game room
Billiards/pool table
Full-service spa
Indoor pool
Playground
Sauna
Ski storage
Family friendly
Arcade/game room
Crib (surcharge)
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Conveniences
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting rooms
Outdoors
Garden
Pool loungers
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Accessibility
Elevator
More
1 building
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Free toiletries
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Limited room service
More
Desk
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Special check-in instructions
The front desk is open daily from 7 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 11.00 for children
Self parking fee: EUR 5 per day
Pet fee: EUR 15 per pet, per day
Late check-out fee: EUR 20 (subject to availability)
Crib (infant bed) fee: EUR 10.0 per night
Rollaway bed fee: EUR 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number HRB99409B
We should mention
Pool access available from 7 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Best Western Hotel Rhoen Garden Poppenhausen
Hotel Rhoen Garden Poppenhausen
Rhoen Garden
Rhoen Garden Poppenhausen
Hotel Rhön Garden Poppenhausen
Best Western Rhoen Garden Poppenhausen
Rhön Garden Poppenhausen
Rhön Garden
Best Western Rhoen Garden
Sure By Rhoen Poppenhausen
Best Western Hotel Rhoen Garden
Sure Hotel by Best Western Rhoen Garden Hotel
Sure Hotel by Best Western Rhoen Garden Poppenhausen
Sure Hotel by Best Western Rhoen Garden Hotel Poppenhausen
Frequently asked questions
Does Sure Hotel by Best Western Rhoen Garden have a pool?
Yes, this property has an indoor pool. Pool access is from 7 AM–8:30 PM.
How much does it cost to stay at Sure Hotel by Best Western Rhoen Garden?
As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Rhoen Garden on Apr 6, 2026 start from ₩121,060, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sure Hotel by Best Western Rhoen Garden pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is available for EUR 5 per day.
What time is check-in at Sure Hotel by Best Western Rhoen Garden?
Check-in start time: 3:00 PM; Check-in end time: 8:30 PM. After-hours check-in is not available.
What time is check-out at Sure Hotel by Best Western Rhoen Garden?
Check-out is at noon. Late check-out is available for EUR 20 (subject to availability).
Where is Sure Hotel by Best Western Rhoen Garden located?
Situated in Poppenhausen, this spa hotel is within 1 mi (2 km) of Hessian Rhön Nature Park and Guckaisee. Wasserkuppe and Sommerrodelbahn Wasserkuppe are also within 3 mi (5 km).
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Reviews
Sure Hotel by Best Western Rhoen Garden Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very familyfriendly. Also amazing rooms and such a beautiful view. Extra plus for the klosterbier from Kreuzberg (we came to visit Kloster Kreuzberg) that was available in the bar.
We booked this hotel just for one night sleep passing through the city. From the moment you walk into this hotel you feel like home. It’s cozy and home like. Comfy bed, spacious rooms and not to mention the view from our balcony. The front desk Hallala (sorry if I have misspelled the name) was so pleasant, respectful and she took care of our big family and checked us out with so much love and attention. I am so sad we didn’t have time to spend couple of nights in this hotel but for sure will be back. Also shout out to bartender/waiter at the restaurant. He was so kind. Thank you for such a nice experience.
Very nice place in a quiet scenic area. Facilities are great plus dining is very personable. Deducted a star due to a front desk member who was rude to me during check in(plus couldn’t locate our reservation the supervisor stepped in and took care of us). Also,our door lock needed repair (the maintenance guy there was top notch and saved the day by fixing our door). Aside from our check in woes this is a very nice place to stay and will probably stay here again.
Det beste hotell i Fulda. Har vært på flere i Fulda sentrum,men kan ikke måles med dette hotellet,dette fortjener mer enn 5 stjerner.Og veldig bra pris,renhold service.Alt i alt perfekt. 👍👍👍👍
Elvis
Stayed 1 night in Nov 2025
6/10 Okay
Bernd
Nov 6, 2025
Gute Lage, jedoch nur durchschnittliches 3 Sterne Niveau. Hotel doch schon älter und in die Jahre gekommen, großflächig renovierungsbedürftig. Bad war jedoch neu. Betten gut, Bezüge an den Sitzmöbel und Verdunkelungsvorhänge teils zerschlissen. Frühstück nur nötigsten Standard. Kalte Räumlichkeiten, Internet schlechter Empfang
Sehr schönes Hotel im Naturpark Rhön. Ideal als Ausgangslage für Wanderungen. Sehr schöne Zimmer, sauber mit Schwimmhalle und verschiedenen Saunen. Gerne wieder
Vi skulle kun overnatte en dag, da vi var på vej til Østrig, og kom først meget sent pga. vejarbejde ved Hamborg og dårligt vejr gennem DK og nord Tyskland. Receptionen var lukket, men vi fik oplyst en kode til en nøgleboks, let og nemt! Der var danskvand på værelset, skønt når man kommer så sent. Dagen efter fik vi dejlig morgenmad og en dukkert i deres opvarmede pool..Skønt at køre videre på! Alt i alt et godt sted til billig penge. Anbefaler klart:-)
Rikke
Stayed 1 night in Jul 2025
4/10 Poor
Morten
Jul 8, 2025
Ok men ikke mere
Vi købte med morgenmad til 150 pr person i alt 600. Det er ikke pengene værd.
Hotellet er hyggeligt men bærer også præg af slitage. Støjende herrer i swimmingpoolen.
Das Hotel hatte seine Besten Zeiten in den späten 80ern / frühen 90ern und seither wurde da auch nicht mehr allzuviel gemacht.
Alles sauber, aber sehr sehr altbacken und an vielen Stellen nicht zeitgemäß: Neben dem Bett gibt es keine Steckdose
Wir haben dieses Hotel sehr spontan auf einer Durchreise gebucht. Alles rief reibungslos, das Personal war sehr nett und die Zimmer sauber und gut. Wir waren Abends im hauseigenen Restaurant essen und auch hier war die Bedienung sehr nett und das Essen ausgezeichnet. Wir hatten ein Zimmer Richtung Parkplatz und das war sehr ruhig, kann mir aber auch vorstellen, das Zimmer Richtung Straße ruhig sind, da hier nicht so viel Verkehr war. Können daher auch nicht viel zur Umgebung der Unterkunft sagen, außer das es in einer landschaftlich schönen Gegend liegt. Wir würden aber jederzeit wiederkommen.
Sven
Stayed 1 night in May 2025
6/10 Okay
Alexandra
Apr 13, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Housekeeping kam während des gesamten Aufenthalts nicht. Essen abends qualitativ unterirdisch, Frühstück nichts besonderes, aber ok. Hotel benötigt dringend eine Renovierung, so stimmt Preis-/Leistungsverhältnis nicht. Personal nett und bemüht am FO und im Service.
Kamer was OK, groot genoeg, goed bed, balkon met mooi uitzicht, waterverwarmer met koffie&thee, pas gerenoveerde badkamer, geen stopcontacten naast het bed wat lastig is.
Zeer lekker en uitgebreid ontbijt
Rummet hade ett nyrenoverat badrum som var väldigt fint. Rummet var omodernt men fräsch och rent.
Det tillkom parkeringsavgift på 5 euro vilket tycktes menlöst och obefogat då hotellet ligger mitt ute i naturen.
Hotellet saknar uteplats att sitta och njuta av solen i. Utomhusmiljön är något ovårdad och har mer att önska.
Frukosten ingick inte utan tillkom för 18 euro. Den var väldigt fräsch och hade de mesta man kan önska sig. Mycket gott.
Hallo
Het hotel was prima alleen het is wat verouderd en mag wel wat opknapt aan de buitenkant.
Wij vonden het belachelijk dat je 5 euro moest betalen voor het parkeren. Terwijl het hotel ver buiten het centrum stond.
Zimmer sind sauber. Etwas in die Jahre gekommen, aber renoviertes Bad. Schließsystem Katastrophe. Wie überall, zu wenig Personal, Frühstücksservice morgens überfordert. Personal abends schlechte Deutschkenntnisse. Leider kein Außenbereich, außer beim Schwimmbad.