“We arrived at Andaman Castle on the recommendation of friends and booked a delux room. Firstly we were told we had no booking, then we were told that he had not booked the half board. We were shown to our room when this was sorted , it smelled dirty and damp and had blood on the pillows, the cleaner insisted it was fine-and it was only nail polish!! They told us there was nothing else available, but when we insisted they changed room-not much better but it had a patio door to open and air out...
“The Bathtub water was extremely dirty, and staying here felt like a complete waste of money. From the time of check-in, I reported issues with the Wi-Fi, TV, and telecom services, but none of them were resolved properly. The maintenance staff stayed in the room until almost 12 AM trying to fix the issues, yet the Wi-Fi and TV were still not working.
I also spoke with the manager regarding these concerns, but unfortunately, I did not receive any proper support or assistance. Overall, my personal...