Located close to Macrossan Street and Anzac Park, Macrossan House provides a terrace, a shopping mall on site, and laundry facilities. In addition to car rentals on site, guests can connect to free in-room WiFi.
Located in Port Douglas, Macrossan House is in the city center and near the beach. Shoppers can check out Macrossan Street, while everyone can enjoy the natural beauty of Anzac Park and Rex Smeal Park. Don't miss out on a visit to Wildlife Habitat. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and cycling nearby. Visit our Port Douglas travel guide
Located close to Anzac Park and St Mary's by the Sea Chapel, Macrossan House provides a terrace, a shopping mall on site, and laundry facilities. Free in-room WiFi and car rentals on site are available to all guests.
Other perks include:
Heated pool along with sun loungers
Free self parking
Limo/town car service, an outdoor pool, and express check-in
Smoke-free premises, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Macrossan House offer comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with showers and tubs or showers
40-inch HDTVs with satellite channels and DVD players
Wardrobes/closets, balconies, and separate sitting areas
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
Handrails in hallways
Handrails in stairways
Height-adjustable showerhead
Lever door handles
No elevator
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
Iron/ironing board
Limited-hour front desk
Local maps
Luggage storage
Safe
Tour and ticket assistance
Weekly housekeeping
Location highlights
In a village
In an entertainment district
In the city center
Near the bay
Things to do
Designer stores
Heated pool
Shopping mall
Bicycle rentals nearby
Ecotours nearby
Fishing nearby
Golfing nearby
Hiking/biking trails nearby
Horseback riding nearby
Kayaking nearby
Parasailing nearby
Rafting nearby
Sailing nearby
Scooter/moped rentals nearby
Scuba diving nearby
Segway rentals/tours nearby
Snorkeling nearby
Surfing/bodyboarding nearby
Whale watching nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
16 units
3 floors
Access via exterior corridors
Connecting units available
Property does not allow children
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: AUD 46 per person
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property class
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Frequently asked questions
Does Macrossan House have a pool?
Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 8:00 AM–8:00 PM.
Is Macrossan House pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Macrossan House?
Check-in start time: 2 PM; Check-in end time: 10 PM.
What time is check-out at Macrossan House?
Check-out is at 10 AM. Late check-out is available for a fee.
Does Macrossan House provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 46 per person applies.
Where is Macrossan House located?
Located in the heart of Port Douglas, this apartment building is within a 5-minute walk of Macrossan Street, Anzac Park, and Rex Smeal Park. St Mary's by the Sea Chapel and Sugar Wharf are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Macrossan House Reviews
9.4
Exceptional
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