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“Lovely cosy stay with an amazing breakfast ”

“The staff here are wonderful! They work hard, they are knowledgeable and brilliant to talk to and always make our stay the best we get anywhere. The rooms are comfortable with good ensuite facilities and who wouldn’t want to sit back and admire the grounds. And of course the wonderful pool and surrounding facilities. Once again thank you for a wonderful stay. Amelia and David ”

“The breakfast selection was very good, no complaints at all”

“Welcoming staff, plenty of parking. Real attention to detail which is sadly lacking in most other hotels.”

“Perfect for our mini stay, clean and comfy. Close amenities and friendly staff. Will be definitely coming back in the new year. ”

“Everything was great. Room was nice. Bed was comfy. Only thing would be that the soaps seemed to be watered down a bit, but not bad enough to dock a star”

“This was my 4th stay at this hotel. I can honestly say that the staff are so friendly and welcoming. From reception staff to bar staff. Thank you so much for another great stay🙏👍”

“Great location(1mt from cardiff central station, 5-10mts from city centre), great service, well-managed room condition, absoulutely recommend. ”

“Staff very welcoming , accommodating with my dogs needs for his supplement to be kept in fridge. We were given information of what to see in Barry Island. Overall lovely staff, nice room, would definitely recommend ”

“Clean rooms, great parking, normal standard UK Breakfast. Great for One Night”

“Clean room and warm. friendly staff convient location”

“Fantastic customer service as usual from all staff areas. Breakfast is a treat. Staff always happy to go that extra mile for guests. Arriving when the night porter has started is always a bonus as he helps with the small things I need. Like a doorstop to let me get my scooter out of the room. Visiting the Vale is an all round positive experience. ”

“Very friendly staff. Lovely comfortable clean room. Great cocktails in the bar and fantastic food at Browns restaurant in the hotel. Location couldn't be better so all in all a fab place to stay in Cardiff city centre. We are planning to return.”

“Friendliest staff of any hotel we have ever been and make it clear nothing is too much trouble a cut above any hotel of its type trust me have stayed in many ”

“This hotel is close to rail station. There are restaurants nearby. There seemed to be an issue with rubish collection as there were lots of bags of trash in front on many of the properties. However, the hotel, itself, and it's property were clean. I really enjoyed the friendly staff. My room was a nice comfortable size. And, the property was quiet; I was able to get good sleep after touring the city. ”

“It’s such a special place for us to stay. The hotel holds such lovely memories of our wedding day. It’s been developed even more now, but tastefully, holding its true identity in style and decor, with the more modern twists where needed. Every staff member is friendly, the food is delicious, lounge areas comfy, outside areas maintained and modern, and the views over Cardiff and out to sea are wonderful. Our room in the older part of the hotel was quirky and so comfortable with lovely views,...

“Always a great stay here. Beautiful rooms”

“This is a really quaint hotel with friendly and accommodating service at an affordable price.”

“Nice and helpful personal, clean our room when we asked. ”