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Reviews of The Passenger Hostel

2 out of 5
The Passenger Hostel
Estacao de Sao Bento, Praca Almeida Garrett, Porto, Porto

Reviews

9.4

Exceptional

Rating 10 - Excellent. 157 out of 226 reviews" "
Rating 8 - Good. 52 out of 226 reviews" "
Rating 6 - Okay. 14 out of 226 reviews" "
Rating 4 - Poor. 2 out of 226 reviews" "
Rating 2 - Terrible. 1 out of 226 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel dorm was clean. Staff was friendly and helpful. Great environment.
Stayed 3 nights in May 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hostel for the location inside the historic train station and opportunity to meet other travelers. The hostel hosts daily events and activities for guests. The staff were helpful and friendly. The bathrooms were very modern. The bed was comfortable. Rooms felt secure. It is also close to popular attractions and public transit. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Kieran

The only criticism I have is that the showers didn’t have a ‘dry bit’ to keep towels and clothes etc while showering, I had to leave outside. Was a bit difficult to find but I think that’s just because of the roadworks. Everything else was fantastic, really really good value.
Stayed 1 night in Apr 2024

10/10 Excellent

Lissett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and helpful staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay for solo female traveller
I had the absolute best time staying at the Passeneger hostel. The team there are friendly, the space is amazig and the social atmosphere is just what a solo traveller needs. I made so many amazing memories here and I will be back again next year. Thank you team x
Stayed 8 nights in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time staying there. The hostel is located in a very great area close to the cathedral, the Dom Luis Bridge and inside of the beautiful São Bento Train Station. All guys and girls who work there are very friendly and nice. They do different activities evry night very funny and entertaining. I would stay there next time I’ll go back to Porto
Stayed 4 nights in Oct 2023

10/10 Excellent

KWIMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good facility and clean
Stayed 1 night in Oct 2023

10/10 Excellent

Jasmin Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2023

10/10 Excellent

Ghislaine

Stayed 1 night in Jun 2023

10/10 Excellent

Kelly Lliam

Amazing
Stayed 1 night in May 2023

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities
Amazing experience and stay
Stayed 1 night in May 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manchester
Beautiful hostel and city, close to everything you need and staff where amazing and very helpful. Only downside was my bed was to high up and metal bar stopping you falling out was far too low as I move a lot in my sleep otherwise fantastic cheap place to stay for a few nights
Stayed 2 nights in Mar 2023

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest, most comfortable hostel!
Stayed 1 night in Feb 2023

10/10 Excellent

rex

Stayed 1 night in Nov 2022

10/10 Excellent

John P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean staff helpful ,but free breakfast is not much thing to eat , and not many selected ,cause I was late to breakfast , staff should put more food on the table .good location .

10/10 Excellent

Billy

Stayed 1 night in Oct 2022

10/10 Excellent

Paulo

Stayed 1 night in Sep 2022

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice in Porto
Extremely well run, friendly, convenient. CLEAN.
Stayed 1 night in Jul 2022

10/10 Excellent

Nicole

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hostel, great ambiance, good healthy breakfast and helpful staff.
Stayed 1 night in Jul 2022

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Stayed in 8 bed female room. Climbing ladder to second level was not easy. Can’t imagine third. Great location and good common room
Stayed 2 nights in May 2022

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
This property is clean and in a great location, right in the train station it was so cool!! As far as hostels go, it wasn’t very social, the staff working there didn’t seem to engage as much as other hostel staff and the breakfast was terrible, just bread and ham! I prefer hostels that cook a hot breakfast and it’s a great social time but this hostel the breakfast wasn’t worth staying for, the hostel itself though was clean and awesome!
Stayed 3 nights in May 2022

10/10 Excellent

Marlon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staffs are very professional and good location. Very unique design and I do recommend for all the backpack.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel, right in the centre of town
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Passenger Hostel is located inside the São Bento Train Station, a historic site in itself. The place is amazing and breakfast was included. The staff is super personable providing fun activities including tours. Absolutely incredible!
Stayed 5 nights in Mar 2020

4/10 Poor

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy
Sadly the doors of the hostel make alot of noise when people close then at 645am you have the street cleaners with leaf blowers and machines. Then at 7 you have staff coming into office talking so you give up trying to sleep. The hostel was clean and location great but after no sleep I decided to leave.
Stayed 1 night in Mar 2020

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
Great location, although as its central can be a little noisy but then thats to be expected. Big rooms, and a fantastic breakfast even for someone that doesn't eat bread! Staff really helpful and friendly. Thanks :D
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very unique and well run the hostel. Staff was very friendly and helpful. They’re doing much to try to have more people visit. Breakfast was very well done
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend it!
I stayed here for 4 nights and couldn’t ask for a better experience... great location, clean rooms and large common areas, free daily breakfast, very helpful staff with lots of recommendations on things to do or places to eat at, lots of organized activity options and best of all... very affordable!
Stayed 4 nights in Feb 2020

8/10 Good

Tommy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotels so much, near to everything,inside the metro...staff very friendly to us, hope coming back again,someday
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Their breakfast is really good, the place is very clean, the staff are friendly. They only should emphasize that the hostel is located inside the train station! I spent too much time trying to find that place.
Stayed 2 nights in Jan 2020

2/10 Terrible

Shu-Han

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I stayed 4 nights in mid Oct. It was quite cold in Porto, less than 10C at night. But there is NO hot shower water. I told one of the staff at the first night after shower, but she was not taking it seriously. They got more complaint at the second night, then finally called someone to fix it. Besides the shower problem, the location is great. Just inside the train station and at the Center of Porto. And some staff were really nice, especially the gentleman at the front desk, who help to check and fix the shower problem nthusiastically
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge locker, a lot of shower room, and clean everywhere.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Great location. Hard to find - until you realize it’s literally in the train station
Stayed 1 night in Oct 2019

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class
Excellent. Everything they do is the best, whether it’s the free breakfast, dyson hairdryer, or sofa on the mezzanine overlooking station. Got to see it to believe it.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, beyond all expectations. Certainly a 5star hostel and more!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels is good and comfortable located in city center
Stayed 3 nights in Sep 2019

10/10 Excellent

Raden woojin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, central location. Great wash facilities. Very stylish building. Friendly and enthusiastic staff. The best part, however, is the communal kitchen/lounge in the attic - a great space to relax and/or meet fellow travelers.
Stayed 3 nights in Jul 2019

10/10 Excellent

Matthew, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, bright super clean rooms. Very clean showers and bathrooms. Bed had a tiny fan in it! You don’t hear any noise from the station in the rooms. Platforms for trains are literally just steps from the lobby. Great system, your key is a magnetic bracelet that lets you access your floor, room and personal locker. Even access for late night returns. Really liked it instead of worrying if I still had keys.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great location, staff, cleanliness would recommend 100% to anyone going to porto
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel is inside the Porto train station; though you could not hear the trains in the rooms. Security was excellent with wrist bands provided for doors. Nice breakfast included, though not available until 0800.
Stayed 2 nights in May 2019

10/10 Excellent

SeungJoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 out of 5
Great location, excellent staffs and wonderful service! I definitely recommend this place if you're gonna stay at a hostel in Porto.
Stayed 2 nights in May 2019

10/10 Excellent

Yererber, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities
The Passenger is a hidden Gem! !!!!!!!!!!!!!!!!!!@
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an outstanding place yo stay. The atmosphere was so welcoming and homely; the staff treated everyone as though they were family; our bedroom was fantastic and the shared areas were so well equipped. Location was excellent too.
Stayed 1 night in Mar 2019

10/10 Excellent

Garreth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019