“This hotel is rated far too highly! The service at the front desk was terrible. The staff was rude, disrespectful, and completely unhelpful. The customer service was extremely poor, and the rooms were in terrible condition and clearly not well maintained.
The cleanliness left a lot to be desired, and the bed linens were old and worn out. When I complained, they simply said, “That’s just how it is,” and refused to do anything about it.
I paid for insurance that would have allowed me to stay...
“Quarto enorme, cama enorme, tudo limpo, cheiroso e perfeito, café da manhã Extremamente excelente, lugar do café lindo perfeito novo, excelente hotel.”
“O ar condicionado deu um problema e começou a congelar as 5 horas da manhã caindo água e gelo mas por ser um caso de manutenção foi superado, no mais foi tudo ok...”