프라 샌즈, 펜잰스의 수영장이 있는 호텔

“We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

“출장으로 콘월을 가게 되서 작년에 묵었는데 너무 좋아서 올해도 또 펜벤톤으로 했습니다. 내년에도 도 올꺼예요. ”

“A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

“Very clean and well equipped. Nice area, close to other cities and beaches in Cornwall. The swimming pool was advertised as 24-hour full access but in reality was open only from 10am to 6pm and needed to book every day for each session. The private spa tub was advertised but missing. ”