Find hotels near Promenade Bolingbrook, Chicago from ₩144,904

"Friendly staff, good breakfast, everything was clean and comfortable."

"I got completely screwed"

"It’s my go to place whenever I come here. I love the food, the beds, and the quiet atmosphere every time I come. "

"Enjoyed our night off the 🚛 to a nice relaxing jetted tub! Staff was wonderful forgot we didn't have a Corkscrew for our 🍾 🍷 front desk to the rescue! Regular breakfast but I give them 5 stars for the sausages the we're not the bland kind! 🥰 Left my smart watch front desk to the rescue again! ❤️❤️ This was a great experience for me and hubby from staff the room and breakfast! Great job QUALITY INN! "

"Great spot for a good nights rest "

"Room was not as clean staff where very respectful but over all they charging a 50 dollar deposit and I feel if that's the case why not have a microwave in the lobby area for those that didn't pick the deluxe rooms with the refrigerator and microwave "

"Room was clean there was no remote for the tv the phone is the room didn’t work the lock on the bathroom door was missing the room door wouldn’t lock for me when I was going out when I came back to my room my key didn’t work over I would never say there again "

"I had a horrible experience at this hotel. When I did my booking I had requested for an earlier check in time. I was told that wasn’t guarantee and to call the hotel before arriving. I arrived ORD at 0900 and drove around until around noon and called the reservation desk to confirm if my room was available. The gentleman who was very professional put me on hold for about 4 minutes to check. He told me he was happy me I was cleared to check in early. I arrived the hotel about 15 minutes after that call was greeted by a young lady at the receptionist. I immediately sense her attitude, she told me I couldn’t check in early. I tried to explain to her about my earlier call but her attitude was horrible. She finally agreed to check and within 2 minutes checked me in after charging me $20 more for an early check in. To the credit of one staff member that walked in. I believe her name is Michelle. She was very professional and light up the room with her customers service skills. Upon arriving at my floor I noticed the hotel was undergoing some paint renovation. If you can imagine the smell of fresh paint. I immediately felt sick. For the entire duration of my stay I was coughing and sneezing due to the smell of paint. As if all this was not enough, I stopped at the front desk and personally requested for house keeping and I was told they only do housekeeping every other day. I would think that housekeeping should be done upon request regardless of the policy. "

"I have to say this is the best experience we have ever had. The staff has been so accommodating to us my mother has been in the hospital here in Chicago and we have been here for almost a week since we live 2 hours away. All of the managers and girls at the desk are amazing. I would highly recommend staying here. Very clean I would give 10 stars if it allowed! "