Verified
4/10 Poor
claudia
Mar 19, 2015
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Casa de la Palma Travel
2.5 star property
Travelers discover the vibrant heart of Puebla from this centrally located hotel offering modern comforts including in-room WiFi and round-the-clock assistance
Choose dates to view prices
Photo gallery for Hotel Casa de la Palma Travel
Hotel Casa de la Palma Travel in Puebla's Historic Center offers in-room WiFi, practical amenities, a charming terrace, and a business center. Multilingual staff assist with luggage storage. Visitors praise the excellent location.
Reviews
5.65.6 out of 10
Popular amenities
- Pet friendly
- Free WiFi
- Breakfast available
- Business services
- Housekeeping
- 24/7 front desk
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Superior Double Room
Superior Double Room
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Quadruple Room
Superior Quadruple Room
- Sleeps 4
- 2 Queen Beds
View all photos for Family Room
Family Room
- City view
- Sleeps 6
- 1 King Bed and 2 Double Beds
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About the neighborhood
Located in Puebla Historic Center, a neighborhood in Puebla, Hotel Casa de la Palma Travel is near a metro station. Great Pyramid of Cholula and Ovando Bridge are local landmarks, and some of the area's attractions include Africam Safari and National Museum of Mexican Railroads. Museo del Ferrocarril and Michin Puebla Aquarium are also worth visiting. Spend some time exploring the area's activities, including game viewing. Visit our Puebla travel guide
3 Oriente 213 Col. Centro Historico, Puebla, PUE, 72000
What's nearby
Zócalo de Puebla1 min walk - 0.1 km
Puebla Cathedral2 min walk - 0.2 km
Los Sapos Bazaar3 min walk - 0.3 km
Artist Quarter7 min walk - 0.6 km- Puebla Convention Center7 min walk - 0.6 km
Getting around
- Puebla–Cholula Tourist Train Terminal10 min drive
- Puebla Intl. Airport (PBC)43 min drive
Restaurants
- The Italian Coffee Company3 min walk
- Vittorio's3 min walk
- Casa de Mis Amores1 min walk
- Tortas Ana desde 19621 min walk
- La Zanahoria3 min walk
About this property
Hotel Casa de la Palma Travel
Hotel near Zócalo de Puebla
Hotel Casa de la Palma Travel provides amenities like a terrace and a business center. Stay connected with free in-room WiFi.
Other perks include:
- English breakfast (surcharge), multilingual staff, and 1 meeting room
- A 24-hour front desk, luggage storage, and smoke-free premises
Room features
All guestrooms are individually furnished, and offer comforts such as free WiFi and free bottled water.
Other conveniences in all rooms include:
- Down comforters and rollaway/extra beds (surcharge)
- Bathrooms with rainfall showers and free toiletries
- 42-inch flat-screen TVs with premium channels
- Balconies and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Daily English breakfast available 8:00 AM to 10:30 AM for a fee: MXN 120 per person
Family friendly
- Living room
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
- Multilingual staff
Business services
- 43 square feet of conference space
- Business center
- Meeting room
Outdoors
- Terrace
Accessibility
- No elevator
More
- 1 building
- 2 floors
- Built in 1582
- Colonial architecture
- Smoking not allowed
Room amenities
Bedroom
- Down comforter
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Rainfall showerhead
- Shower
- Towels provided
Entertainment
- 42-inch flat-screen TV with premium cable channels
Food and drink
- Free bottled water
More
- Access via exterior corridors
- Individual decor
- Individual furnishings
- Living room
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out fee: MXN 500
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
2 total (up to 29 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300.0 per day
Cribs (infant beds) are available for MXN 300.0 per day
Property payment types
Important information
Optional extras
- Fee for English breakfast: approximately MXN 120 per person
- Pet fee: MXN 300 per pet, per night
- Late check-out fee: MXN 500
- Crib (infant bed) fee: MXN 300.0 per day
- Rollaway bed fee: MXN 300.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Property is also known as
Casa Palma Travel
Casa Palma Travel Puebla
Hotel Casa Palma Travel
Hotel Casa Palma Travel Puebla
Casa De La Palma Travel Puebla
Hotel Casa de la Palma Travel Hotel
Hotel Casa de la Palma Travel Puebla
Hotel Casa de la Palma Travel Hotel Puebla
Frequently asked questions
Is Hotel Casa de la Palma Travel pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 29 lbs per pet. There's a fee of MXN 300 per pet, per night.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hotel Casa de la Palma Travel?
Check-in start time: 3 PM; Check-in end time: noon.
What time is check-out at Hotel Casa de la Palma Travel?
Check-out is at noon. Late check-out is available for MXN 500.
Where is Hotel Casa de la Palma Travel located?
Located in Puebla Historic Center, this hotel is steps from Callejon del Sapo and Zócalo de Puebla. Iglesia de la Compañía and Los Sapos Bazaar are just steps away. Puebla–Cholula Tourist Train Terminal is 26 minutes by foot.
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Reviews
Hotel Casa de la Palma Travel Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.2
Location
6.8
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
10 - Excellent
2
Rating 8 - Good. 2 out of 11 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 11 reviews
6 - Okay
1
Rating 4 - Poor. 3 out of 11 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 11 reviews
2 - Terrible
3
Reviews
Verified
8/10 Good
Craig
Feb 26, 2015
Liked: Cleanliness, staff & service, room comfort
Nice hotel historical decoure needs more aminites.
Very good, could have used drinking glass and a heater in case of cold spell.
Craig
Verified
6/10 Okay
Gisela
Jan 14, 2015
Liked: Staff & service
Hotel bueno, pero Expedia muestra fotos de otro.
Conforme con el hotel, pero no con Expedia: muestra fotos del hotel boutique y no del que vende. Cuidado, no confíen en Expedia!!!
Gisela
Verified
10/10 Excellent
Marcia
Jan 6, 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a "Yes".
I loved this hotel! Great location, clean, and the staff was very nice. Negatives: Not enough light in the room and no elevator. On the other hand, the staff was always available to help with luggage and it's an old building that was renovated with modern bathrooms, etc. and so the positives outweigh the negatives easily. From this hotel, we were able to walk everywhere we wanted to go in Puebla.
Marcia
Verified
10/10 Excellent
robert
Jul 15, 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel in der Altstadt
Auf unserer mexiko Rundreise haben wir für eine Nacht in puebla halt gemacht und in diesem wunderschönen Hotel übernachtet.
Ganz hervorragend renovierte und liebevoll eingerichtete Zimmer in einem alten kolonialhaus. Sehr großes Zimmer mit Balkon in den Innenhof.
Einziger Wermutstropfen: in der casa de la Palma Travel gibt es kein frühstück (nur in der deutlich teureren casa de la Palma direkt nebenan). Ist aber kein Problem, da am zentralen Platz, 2 min entfernt, einige Cafés vorhanden sind.
robert
Verified
8/10 Good
SCardona
Jun 30, 2014
Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel
Es un buen hotel, solo que no tiene asesor, así que si eres una persona que no puede subir escaleras, es mejor buscar otra opción, ¿lo padre?, pues nos toco escuchar niños corriendo, y cosas extrañas, y pues resulto que no había niños hospedados en el hotel... si te gustan las aventuras, este esta padre.
SCardona
Verified
2/10 Terrible
Blanca Orihuela
May 29, 2014
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy obscuro y frio
Nada confortable, además de que la tarifa que pagamos está muy alta, en el hotel estaba una lona enorme en donde se ofrecía la noche a la mitad de precio que pagamos, Además no quisieron darnos factura dijeron que Ustedes nos la darían. El hotel no cuenta con ningún tipo de servicio para hacer confortable la estancia
Blanca Orihuela
Verified
4/10 Poor
Alex
May 13, 2014
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel rustico agradable
Rustico interesante buena ubicación , la limpieza en camas me decepciono ya que al descansar vi insectos parecidos a una hormiga en las sábanas, y estas no muy limpias, algo desagradable a la hora del descanso, El encargado del turno nos cambió de habitación sin problema pero tenia regreso de olores del drenaje en el baño algo que corregi con dos toallas, el precio rebasa por mucho a lo que proporciona el hotel
Alex
Verified
4/10 Poor
Gabriel
May 9, 2014
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
es una verguenza que cobren el doble por internet, y llegue uno a su hotel, y se encuentre frente a una manta colgada de 650 pesos por cama queen siza, como si fuera otel de paso...también el tema del estacionamiento es un muy serio problema... y a los empleados del hotel no les interesa ayudar ó apoyar al respecto.... hay una mafia manejando el estacionamiento de a lado y cuidador de los lugares de la calle....ñ
Gabriel
Verified
2/10 Terrible
Verified traveler
Apr 13, 2014
Liked: Cleanliness, room comfort
Disliked: Staff & service
No respetan las reservaciones
Ni siquiera me respetaron la reservacion la empleada recepcionista se comunico solo para pedir el pago de la habitacion cuando yo elegi pago al llegar y como
No le parecio me cancelo. No es un hotel fiable ni de confianza
Verified traveler
Verified
2/10 Terrible
Verified traveler
May 21, 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort