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Hotel Puerto Azul

2.0 star property
Travelers find peace on the rooftop terrace with stunning views, rejuvenate at the full-service spa, and get help with plans from multilingual staff.

Choose dates to view prices

Hotel Puerto Azul sits at Tenerife's heart, providing a calm retreat complete with rooftop terrace and spa tub. Guests appreciate the in-room WiFi connectivity while the helpful multilingual staff stand ready to arrange tours and tickets for island exploration.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, desk

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Ceiling fan
Down duvet
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Down comforters, minibar, in-room safe, desk

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Ceiling fan
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room

Down comforters, minibar, in-room safe, desk

Club Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Double Room

City Double Room | Down comforters, minibar, in-room safe, desk

City Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Ceiling fan
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Double Room

Elite Double Room | Down comforters, minibar, in-room safe, desk

Elite Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Down comforters, minibar, in-room safe, desk

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
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About the neighborhood

Puerto de la Cruz is home to Hotel Puerto Azul. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit La Vola and Jardin Aquatico. Botanical Gardens and Pueblo Chico Theme Park are also worth visiting. Looking to get your feet wet? Snorkeling, windsurfing and surf lessons adventures can be found near the property. Visit our Puerto de la Cruz travel guide
Map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Plaza del Charco showing a fountain, flowers and a park
    Plaza del Charco
    3 min walk - 0.3 km
  • 0_120695488
    Tenerife Beaches
    3 min walk - 0.3 km
  • Colorful Parrot in Loro Park in Tenerife, Canary islands, Spain; Shutterstock ID 583742722; purchase_order: Comps; job: ; client: ; other:
    Loro Park
    15 min walk - 1.3 km
  • Puerto de la Cruz Town Hall
    7 min walk - 0.6 km
  • Taoro Park
    12 min walk - 1.0 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    36 min drive

Restaurants

  • Restaurante El Bajío
    2 min walk
  • Restaurante El Pescador
    3 min walk
  • elements lounge&cocktail bar
    1 min walk
  • Mokita Foodiexperience
    2 min walk
  • Cafeteria Zumeria Mango
    3 min walk

About this property

Hotel Puerto Azul

Hotel near Plaza del Charco
Consider a stay at Hotel Puerto Azul and take advantage of a rooftop terrace, a full-service spa, and a hot tub. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A vending machine, a TV in the lobby, and smoke-free premises
  • An elevator, beach towels, and outdoor furniture
Room features
All guestrooms at Hotel Puerto Azul offer amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 37-inch flat-screen TVs with digital channels
  • Wardrobes/closets, tablet computers, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 9:00 AM to 11:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz

Frequently asked questions

Is Hotel Puerto Azul pet-friendly?

Yes, this property allows cats and dogs (limit 1 total).

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Puerto Azul?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Puerto Azul?

Check-out is at 11:00 AM.

Where is Hotel Puerto Azul located?

Situated in Puerto de la Cruz, this spa hotel is within a 5-minute walk of Puerto de la Cruz Archaeological Museum and Plaza del Charco. Playa del Muelle and Dock of Puerto de la Cruz are also within 5 minutes.

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Reviews

Hotel Puerto Azul Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 50 reviews
Rating 8 - Good. 8 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

10/10 Excellent

John Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with helpful staff
Stayed 5 nights in Jan 2025

10/10 Excellent

Simo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi on top floor and sun deck were nice and the staff was very helpful
Stayed 8 nights in Jan 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Thoroughly enjoyed my stay here. Hotel rooms were very clean modern and in general soundproof. Staff were incredibly welcoming, friendly and personable. Thoroughly recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic hotel. Perfect location. Free hot & cold drinks. Staff are very helpful
Stayed 7 nights in Nov 2024

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the jacuzzi on the terrace
Stayed 7 nights in Apr 2024

10/10 Excellent

Szymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay. The room was equipped with a hairdryer and a TV, and there was no need to use a key to get into the room, which was very convenient. The internet was available, and the most important staff member was well-informed about the town and offered helpful recommendations for attractions.
Stayed 4 nights in Mar 2025

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location in the old town. Also there ist a huge parking lot only a few meters away. The bed was very good, the shower also. A wardrope would be nice, the jacuzzi in the rooftop with that amazing view ist Superb. But the best is the great staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique style hotel

Amazing from being to end Fernando the owner is there daily Staff couldnt do enough for you ...i have to mention Alexandro and Irene who helped me all the time ...and also helped book my next visit in May ...i was allowed to upgrade my room with costs of course The rooms very very modern and clean with everything you would expect Fitness and jacuzzi on the roof terrace ...views very good ...pool towels provided in your room Recetion small but has everything you need ...drinks ...tea etc plus vending machines and the much needed umbrellas ..as it rained a few days ... Good location ...plenty of restaurants and bars ...plus the square a few hundred metres away Not very far to lido if you want a big pool for a few euros A shopping mal about 15 mins walk Bus station 10 min walk ...here you can travel all over the island ...remember to purchase a bono card to cut the price of your journey This hotel is a little gem ...and i dont want to tell everyone incase its fully booked when i want to go xx Thankyou Fernando and staff
Stayed 10 nights in Mar 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every second of my stay there
Stayed 4 nights in May 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Excellent stay all round
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast
Stayed 6 nights in Feb 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely 2 star hotel in the old town. Comfortable bed, great shower and breakfast is good if you take it. Only grip was lack of storage …a few more hooks and maybe shkef would help
Stayed 3 nights in Jan 2025

8/10 Good

Thomas M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Nov 2024

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire au top
Stayed 3 nights in Mar 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Muy buen hotel situado en el casco antiguo.muy cercq de restaurantes y parkings publicos. Equipo muy agradable y profesional
Stayed 9 nights in Mar 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt in der Innenstadt in der Fußgänger Zone und es war ruhig ,sauber angenehm Der Aufenthalt in diesem Hotel kann ich nur empfehlen
Stayed 7 nights in Mar 2025

10/10 Excellent

Ambre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Excellent séjour dans cet hôtel à taille humaine : -emplacement idéal dans le centre, dans une rue calme -Balcon et Spa très agréables -Petit déjeuner : correct mais pourrait être amélioré —> Pas très varié, manque de la pâte à tartiner, les jus de fruits de la machine ont le goût de médicament -Petit bémol pour les oreillers très durs -Le personnel et les femmes de ménage sont très sympas, souriants et au petit soin Je recommande et reviendrai les yeux fermés
Stayed 4 nights in Jan 2025

6/10 Okay

ilirida

Liked: Cleanliness, amenities
Alessandro war der einzige denn ich positiv empfand! Von allen 3
Stayed 14 nights in Dec 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy agradable en una calle preciosa de Puerto de la Cruz. No he desayunado ningún día pq me parecía demasiado caro teniendo en cuenta las opciones que ofrecían los locales de alrededor. Lo único que no me ha gustado es que la habitación individual no tenía puerta en el baño y a pesar de estar muy limpio, el olor de toda la habitación no era totalmente agradable.
Stayed 2 nights in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympa

Bon hôtel 2 étoiles en plein centre de puerto de la cruz. Les chambres sont simples, mais bien ! Il manque juste une petite armoire/meuble pour y mettre des affaires. Chambre calme, personnel très sympa. Petit déjeuné : 10€ : un peu cher pour la qualité des produits. Café / thé / boissons : gratuites c'est un réel +. Parking : attention décembre il y a la fête foraine sur la place donc impossible de garer votre voiture. Cependant je recommande cet hôtel en plein centre et à côté des restaurants.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Kurzurlaub bestens geeignet und günstig gelegen am westl. Rand der Altstadt.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una maravilla de hotel. Recientemente reformado y se nota. Estrenamos el aire de una de las habitaciones y todo estaba perfectamente limpio. Las chicas muy simpáticas tanto de limpieza como de recepción. La ubicación muy buena con gran cantidad de opciones gastronómicas. Aparcamiento gratuito “detrás” del hotel, a 3 min andando. Muy recomendable.
Stayed 8 nights in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super bien muy céntrico, personal amable limpieza estupenda, y el yacuzzi estupendo repetiremos deguro
Stayed 2 nights in Jul 2024

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionnel! Chambre très agréable et fonctionnelle. Situation idéale en ville mais proche des plages. Mon meilleur point de chute à Puerto. La gentillesse de tout le personnel est géniale
Stayed 4 nights in Jun 2024

10/10 Excellent

Nauzet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel en calle peatonal. Muy cerca de todo.
Stayed 3 nights in Mar 2024