Find Shopping Hotels in Puerto del Carmen

"This place is immaculate, the staff are amazing and this year the food was best it's every been. They've put new tiles around the adult pool which is nice. Ive been here 6 times so I'm picking up on wee silly things, like a few broken tiles on the main walkway, drinks menu could do with a shake up and management could maybe walking the pool areas more often."

"This was our first time staying and we will definitely be returning. The hotel is modern and clean and the staff are very friendly. My wife has a peanut and nut allergy and they were very good and at making sure the kitchen were made aware of this and it was never an issue. The hotels facilities are exceptional and the is finished to a very high standard. This hotel deserves to be listed as a five star hotel not just a four star. "

"Didn't eat in the hotel as was out and about a lot but room, pool bar and staff and facilities very nice."

"The location was ideal. The service provided by all the staff was of an extremely high standard. What my husband and I especially appreciated was the high quality fixtures and furnishings....along with the very powerful Aircon. The only slight negative was the constant loud music around the poolside. Acceptable for a younger clientele but not really acceptable for the older clientele....we're in our late 50's. However, would I return, possibly."

"Beautiful complex with polite staff. Very clean and apartment's have everything you need, even down to washing up liquid and a bottle of water in the fridge "

"Hotel was overall very good, all inclusive choice of food was excellent, alcohol choices were extremely poor. I would normally stay in H10 and it doesn't really compare to be honest. At H10 you get a choice of a bottle of water or glass of wine with your dinner. Here you only got a small glass of water. Room was very clean and air conditioning was also very efficient, hotel overall was well manicured which makes for a very pleasant experience. Shower size and pressure was excellent, there seemed to be a slight glitch in that occasionally where the shower water would get very hot quite quickly without having touched the regulator (Room 326). Hotel location is very good approx 4km from the port in Puerto del Carmen and something similar to the airport runway. The beach to the front of the hotel is an excellent beach and reasonably safe. Overall we really enjoyed our stay, hotel is designed to make it feel like each room is an apartment and when you leave the room you get a feeling of being outside immediately which is quite nice and takes away the claustrophobic feel of hotel corridors. Entertainment was also very good taking into account it is a holiday hotel, a lot of the performers seemed to be from Bulgaria and we really enjoyed the shows they put on and you could tell there was a lot of effort put in with limited stage and equipment to probably work with so they deserve a lot of credit. Overall its a good hotel and we enjoyed our stay."

"Staff were really helpful. Everything we needed was at this hotel. We would book again!!!"