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Reviews of Oasis Adult Resort

3 out of 5
Oasis Adult Resort
Carr. Puerto Plata – Sosúa Km 6 1/2, Munoz, Puerto Plata, Puerto Plata

Reviews

5.0
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 3 out of 8 reviews" "

5.6/10

Cleanliness

5.2/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get re refund
It was ok. But the breakfast was supposed to be included. And got charged 40$ for 2 every day didn’t get re imbursed.
Stayed 14 nights in Dec 2022
Response from gracias on Feb 24, 2023
buenas noches david, gracias por tu reseña. tu reserva debe especificar que tienes desayuno incluido, nuestros desayunos tienen un costo aproximadamente de 10 dolares.

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super malo
Response from Jolanda on Jan 1, 2023
We are very sorry, you did not feel good in our property, we will do everything to improve the experience of our guests.Happy New Year!

6/10 Okay

Jennsy, santiago

Business traveler
Disliked: Amenities
Nice location, facilities lack of maintenance.
Stayed 1 night in Aug 2022
Response from muy buen huésped, amable, tranquilo y muy educ. on Sep 24, 2022
gracias por tu comentario, lamentamos mucho que te encontraras en tiempos difíciles con el personal de mantenimiento. pues solo una persona esta trabajando, debido a problemas de salud. tomaremos muy en serio tu sugerencia.

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere the environment
Stayed 13 nights in Aug 2021
Response from muy buen huésped, amable, tranquilo y muy educ. on Aug 30, 2021
Gracias. te esperamos pronto.

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019
Response from no se expreso y eso no nos ayuda a mejorar la expe on Nov 21, 2022
GRACIAS

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
The door staff were very nice and did their best to accommodate. Despite repeated complaints I had no hot water for most of my stay. Music at the bar was stupid loud for the first couple nights which was annoying because all the rooms are within 150 feet of the bar. Air conditioner, shower head and t.v didn't work in my first room. So I was moved to another room the next night. It seemed as though the staff were not expecting me when I arrived.
Stayed 7 nights in Dec 2018
Response from Team Oasis on Jan 15, 2019
We regret you were disappointed with certain aspects of your stay at Oasis Resort. Please be assured your comments have been taken most seriously and the specific issues you have raised have been rectified.

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Este sitio es una casa de citas y es asi como deberia llamarse.
Stayed 2 nights in Aug 2022
Response from no se expreso y eso no nos ayuda a mejorar la expe on Sep 5, 2022
Buenas tardeslamentamos mucho su mala experiencia en nuestro sitio. le pedimos excusas, y le sugerimos que cuando busque un sitio para adultos pregunte sobre a que se refiere y que ofrecen.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Very bad
Stayed 1 night in Nov 2018
Response from OasisTeam on Jan 12, 2019
We regret to hear you were not happy when you stayed with us but without details we cannot investigate any further. We are always working to improve customer care in order that we can make improvements wherever necessary.