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Reviews of Pride Ananya Resort Puri

4 out of 5
Pride Ananya Resort Puri
12/411 Bankimuhan, Puri

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 5 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Vaibhav

Disliked: Cleanliness, staff & service, property conditions & facilities
POOR SERVICE
Stayed 2 nights in Mar 2024

4/10 Poor

Garima

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Anup kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel for the first time and everyone really liked it. The service was really good. The rooms and bathrooms are also great. They provide free bottle of water at any given time. The place is amazing and being near by golden beach makes it a very reasonable place for your stay. You can get auto rickshaws easily at cheaper rates to visit Lord Jagannath’s temple as well. I would recommend anyone to stay here.
Stayed 1 night in Feb 2024

6/10 Okay

Chandreshkumar

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The money I spent could not get good service.
Always having an issue with Door Opening Card. Every single time I have to request attendant to open the door. It’s so crazy that when you leave your room Air Condition is turned off because you have to take your key out. Air conditioning was not working properly, I requested to look at but nothing happened. Balcony area left dirty, I don’t think cleaning crew looking for it..
Stayed 3 nights in Feb 2024

4/10 Poor

Ajay

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom weas not having a separation in between bathing and dressing area. Once you take a bath complete floor is wet followed by slippery in main room. Air Conditioning fan was too noisy in the room, difficult to sleep. Internet is damn slow.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vatsal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No suggestions
Stayed 1 night in Nov 2023

10/10 Excellent

Rinku

Liked: Cleanliness, staff & service, property conditions & facilities
Staff behaviors are excellent.
Stayed 5 nights in Aug 2023
Response from Smruti on Sep 3, 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind RegardsSmruti MohapatraFront Office Manager

10/10 Excellent

Sanjay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice, room was good & the entire hotel had very pleasant aroma! Will definitely stay again
Stayed 1 night in Jul 2023
Response from smruti on Sep 3, 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind RegardsSmruti Mohapatra

8/10 Good

PRIYABRATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Smruti on Sep 3, 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind Regardssmruti Mohapatra

8/10 Good

Suvendu

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Smruti on Sep 3, 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind RegardsSmruti Mohapatra

10/10 Excellent

Michelle

Stayed 2 nights in Jan 2023
Response from Smruti on Sep 3, 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind RegardsSmruti Mohapatra

4/10 Poor

Srinivasan K

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Shivraj

Liked: Cleanliness, staff & service
It was good stay overall but not a 4 star level infrastructure and ambience. It's 3 star max to max when I see price to facility comparison with other hotels with similar amenities.
Response from Mohapatra on Sep 3, 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind Regardssmruti Mohapatra

8/10 Good

Himalay

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

6/10 Okay

Apurba Kumar

Liked: Cleanliness, property conditions & facilities, room comfort
good comfortable stay
good neat rooms.
Stayed 1 night in Nov 2021

10/10 Excellent

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for Family travel
Good resort in Puri. very night restaurant serving good food
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean hotel with a good restaurant
Good, clean hotel with very good service. Also check out their multi-cuisine restaurant, very nice!
Stayed 1 night in Dec 2019

4/10 Poor

Sidd, Boulder, CO

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
They have a no-onion, no-garlic veg restaurant which we liked but service was terrible. When we complained, attitude towards us became unfriendly though not hostile. Room wasn't clean enough, one of the bed sheet and blanket wasn't laundered before giving us. Daily cleaning has been pretty poor, they charge by hour if not checked out on time, which is pretty annoying.
Stayed 2 nights in Dec 2019

6/10 Okay

Subhadeep

Liked: Cleanliness, room comfort
Disliked: Staff & service
Checkin-Checkout
They need to spped up the check in and check out time.Someone cant wait 30min for checkin and 30 min for checkout.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Garbage
Not sure how this hotel can be rated a 4 star. We had trouble every step of the way: 1. Check-in Experience Found the rooms to be extremely dirty and unhygienic. Bathrooms reeked like a public restrooms. Sheets and linens were not changed. Pillows had hair strands from prior guests. Sheets were stained and not changed. Some had blood stains. I have uploaded the pictures to the review. Unfortunately, we were 5 of us and were unable to get 3 rooms at Mayfair at the last minute so had to spend the night in this dumpster. We asked the house keeping guy to change all the sheets and pillows covers in all the rooms. At some point during this, he decided to throw a tantrum and left. The owner of the hotel had to request him to come back and complete the change. The checkin process took 3 hours. We had booked the room for two days but ran the next day. 2. Dining Experience When we ordered in-room dining, we got used, unwashed cutlery. 3. No Hot Water in the room. 4. Checkout Experience The hotel does not accept international cards.
Stayed 2 nights in Mar 2018
Response from Pride Ananya Resort Manager on Mar 14, 2018
Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your feedback, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for inconvenience caused. Please know that I will personally be handling your case, and it is my goal to restore your confidence in our company by solving this problem and preventing it from happening again. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.

8/10 Good

Federico, Rome, Italy

Liked: Staff & service, property conditions & facilities, room comfort
Good deal
Rather new hotel not too far from Puri beach. Rooms are clean (at least for Indian standards) and spacy. Breakfast is ok. Staff is helpful. Overall a good solution to stay in Puri.
Stayed 2 nights in Jan 2018
Response from Pride Ananya Resort, Puri- Manager on Jan 24, 2018
Dear Guest, Thank you for taking the time to share your review. Your positive comments are very much appreciated. My team and I are glad to know that you were happy with our product and services and that your stay with us was memorable. We have noted your suggestion regarding the breakfast and we will defiantly work on this. We sincerely look forward to welcoming you back to our property. Warm regards,