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Plaza Camelinas Hotel

3.5 star property
Plaza Camelinas Hotel welcomes guests to its urban oasis in Downtown Querétaro, where lush gardens surround the pool and relaxation comes naturally

Choose dates to view prices

Families find a vibrant retreat at this downtown hotel where the Acuarelas restaurant serves breakfast with garden views. Travelers appreciate the onsite spa offering massages, while practical amenities include free WiFi, an outdoor pool, and dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds
  • Garden view

View all photos for Executive Room

Executive Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive

In-room safe, desk, blackout drapes, iron/ironing board

Room Executive

  • 25 sq m
  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, blackout drapes, iron/ironing board

Single Room Standard

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, blackout drapes, iron/ironing board

Double Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Double Room Executive

In-room safe, desk, blackout drapes, iron/ironing board

Double Room Executive

  • 25 sq m
  • Sleeps 4

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About the neighborhood

Located in Querétaro, Plaza Camelinas Hotel is in the city center. Parque Bicentenario and Bicentennial Park are local attractions and those in the mood for shopping can visit Galerías Querétaro Shopping Center and HILVANA Shoe & Fashion Outlet. Looking to enjoy an event or a game while in town? See what's happening at Plaza Santa Maria Bullring or Josefa Ortiz de Domínguez Auditorium. Spend some time exploring the area's activities, including golfing. Visit our Querétaro travel guide
Map
Av. 5 de Febrero, No. 28 Colonia La Capilla, Querétaro, QUE, 76170

What's nearby

  • Fountain, Autonomous University of Queretaro, Queretaro, Mexico
    Autonomous University of Querétaro
    17 min walk - 1.5 km
  • Galerías Querétaro Shopping Center
    3 min walk - 0.3 km
  • Plaza Santa Maria Bullring
    9 min walk - 0.8 km
  • Cerro de Las Campanas National Park
    19 min walk - 1.6 km
  • Santa Rosa de Viterbo Temple
    19 min walk - 1.6 km

Getting around

  • Queretaro Intl. Airport (QRO)
    37 min drive

Restaurants

  • Starbucks
    7 min walk
  • Italianni's
    7 min walk
  • Hotel Plaza Camelinas
    1 min walk
  • 100% Natural
    7 min walk
  • Chili's Grill & Bar
    7 min walk

About this property

Plaza Camelinas Hotel

Family-friendly hotel near Aqueduct of Santiago de Querétaro
You can look forward to a terrace, a garden, and a playground at Plaza Camelinas Hotel. Treat yourself to a massage at the onsite spa. The on-site restaurant, Acuarelas, offers breakfast, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free newspapers, and a 24-hour front desk
  • A front-desk safe, a vending machine, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 182 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and hair dryers
  • TVs with cable channels
  • Childcare services, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 184 to 260 for adults and MXN 130 to 130 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acuarelas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Built in 1980
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 184 to 260 for adults, and MXN 130 to 130 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Plaza Camelinas
Plaza Camelinas Hotel
Plaza Camelinas Hotel Queretaro
Plaza Camelinas Queretaro
Plaza Camelinas Hotel Hotel
Plaza Camelinas Hotel Querétaro
Plaza Camelinas Hotel Hotel Querétaro

Frequently asked questions

Does Plaza Camelinas Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Plaza Camelinas Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Plaza Camelinas Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Plaza Camelinas Hotel?

Check-out is at noon.

Where is Plaza Camelinas Hotel located?

Located in the center of Querétaro, this family-friendly hotel is within a 15-minute walk of Galerías Querétaro Shopping Center and Plaza Santa Maria Bullring. HILVANA Shoe & Fashion Outlet and Autonomous University of Querétaro are also within 1 mi (2 km).

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Reviews

Plaza Camelinas Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lots of families there, nice atmosphere. Really friendly staff.
Stayed 8 nights in Jul 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, with a close shopping area, and accessible amenities. Great staff attention.
Stayed 3 nights in Apr 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Our stay at Plaza Camelinas was fantastic. The staff are very friendly and helpful. The hotel is beautiful with a fabulous restaurant and pool. The rooms are normal hotel rooms, but have everything you need to enjoy your stay with modern bathrooms and amenities. I would highly recommend Plaza Camelinas to anyone visiting Queretaro!
Stayed 6 nights in Jan 2025

10/10 Excellent

Doug

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing but it’s the staff that made the stay perfect. Marco and Constantina were above and beyond amazing!
Stayed 3 nights in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel
Stayed 1 night in Aug 2025

10/10 Excellent

federico m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

ED**

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Valeria

Excelente
Stayed 1 night in Mar 2025

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 4 nights in Sep 2024

10/10 Excellent

Vanessa Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exclenteb
Stayed 2 nights in Apr 2025

10/10 Excellent

Severiano

Liked: Cleanliness, staff & service
Super
Stayed 1 night in Dec 2024

6/10 Okay

Juan Pablo

Room not what I expected
Stayed 1 night in Jul 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. The only exception was on the pool the restaurant did not provide a good service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Talia

Liked: Cleanliness, amenities, property conditions & facilities
We have a really disappointing dinner.
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

.
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Oscar

.
Stayed 1 night in Mar 2025

10/10 Excellent

Mario Francisco

Liked: Cleanliness, amenities
Every thing
Stayed 2 nights in Sep 2024

6/10 Okay

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk was not very hospitable
Stayed 3 nights in Oct 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Carolina

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jan 2025

8/10 Good

Margarita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk was not very attentive
Stayed 2 nights in Oct 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Ok