Extended Stay America Select Suites Durham University

Property class: 2

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Extended Stay America Select Suites Durham University provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

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About the neighborhood

Durham is home to Extended Stay America Select Suites Durham University. Travelers who have shopping on the agenda can visit Streets at Southpoint Mall and Brier Creek Commons. Sarah P. Duke Gardens and Waller Family Farm are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Durham travel guide
Map
1920 Ivy Creek Blvd, Durham, NC, 27707

What's nearby

  • A large Gothic-style cathedral with intricate stonework and multiple spires.
    Duke University
    5 min drive - 6.6 km
  • Bowlero Durham
    3 min drive - 3.4 km
  • Duke Lemur Center
    3 min drive - 5.0 km
  • Mechanics & Farmers Bank
    4 min drive - 4.4 km
  • Cameron Indoor Stadium
    7 min drive - 8.9 km

Getting around

  • Durham Station
    10 min drive
  • Raleigh-Durham International Airport (RDU)
    23 min drive

Restaurants

  • McDonald's
    2 min drive
  • Chick-fil-A
    16 min walk
  • Bojangles' Famous Chicken 'n Biscuits
    4 min drive
  • Cook Out - Shannon Rd
    18 min walk
  • Li Ming's Global Mart
    15 min walk

About this property

Extended Stay America Select Suites Durham University

  • Hotel near Duke University
  • Extended Stay America Select Suites Durham University provides laundry facilities and more. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • A free area shuttle, barbecue grills, and a front-desk safe
    • An elevator, a vending machine, and smoke-free premises
  • Room features
  • All 127 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
  • More amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Kitchens, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Family friendly

  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Extended Stay America Select Suites Durham University pet-friendly?

Yes, Extended Stay America Select Suites Durham University allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Extended Stay America Select Suites Durham University?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Extended Stay America Select Suites Durham University?

Check-out is at 11 AM.

Where is Extended Stay America Select Suites Durham University located?

Situated in Durham, this hotel is 1.8 mi (2.9 km) from Bowlero Durham and 2.4 mi (3.8 km) from Mechanics & Farmers Bank. Duke University and Forest Hills Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Extended Stay America Select Suites Durham University Reviews

5.6

5.6

Cleanliness

7.6

Location

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 77 out of 427 reviews
Rating 8 - Good. 69 out of 427 reviews
Rating 6 - Okay. 67 out of 427 reviews
Rating 4 - Poor. 78 out of 427 reviews
Rating 2 - Terrible. 136 out of 427 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean basic accomodations at a good rste. Staff was great.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a weekend while up to a sporting event. Room was very clean and he area was nice with alot around us. Would stay. Again for sure
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Strange people hanging around the lobby when checking in, sheets smelled of smoke, strange smell in the room in general, hair in bathroom from previous guests, something splashed on back of bathroon door, cigarette butts outside of doors. It was a quiet stay and front desk lady was nice. Check in was fast (we arrived around 9 pm).
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
nasty place
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
nice location, but poorly managed (dirty inside and stairways), airconditioner not function properly (no heat).
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Good neighborhood. Sticky & wet room, walls, floor, bed. No real personnel, breakfast not offered as advertised, no help with TV remote that was not what screen described. Will never stay in one of this chain’s places. Was quiet but really one of worst places we’ve ever stayed as world travelers in our 80’s.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Dirty room, dirty propeerty.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice. The property is in pretty bad shape and needs a complete rehab. The first room smelled like smoke. We got moved to a second room which still smelled a little like smoke. Couldn't get the tv's to work, floor was very dirty, room was worn out.
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty. A lot of broken stuff (toilet paper holder, paper towel holder)
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort
Bugs everywhere smelled like smoke. Nasty and run down. Left after 15 minutes. Worst experience ever.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Checked in, climbed stairs rolling luggage over cigarettes butts and dirty sidewalks, got in room that smelled awful.. Went back to office. They gave me an immediate refund. I will NOT try another Extended Stay
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You need to do better

We got there and there was no soap, shampoo, towels or remote in the room, light switch didn’t work and 1/2 the light bulbs were out on them. Glad I was just there to sleep because if I was staying it would have made the stay horrible.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Many cockroaches!

Original room not made up. Cockroaches in dresser drawers. Replacement room ok, but bulbs missing in lamps, hard to adjust heat/cooling. Dangerous shower with slippery floor, no grab bar. Staff courteous and helpful. Have stayed here many times, but probably not again.
Stayed 3 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing good. This place is low income/section 8 hotel. I don'tind kids, but when they run wild knocking on your door and running off while their parents are getting high in their vehicles. Something is wrong
Stayed 2 nights in Sep 2022
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was clean. The staff was terrible. The day guy was rude and didn't inform us of the no cash policy. The evening girl lied to me about washing. And gave me a 3 hr time line because that was apparently when her shift was over. Will not be coming back. I don't care how nice the room was staff ruined our experience
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has roaches and was very run down. We were moved from one room to another and the second room has roaches as well. We didn’t realize until it was midnight after returning to our room. I didn’t request a second change of room since my mother (senior citizen) was already fatigued The rooms were dirty and in poor condition. Peeling paint, smelled stale. Old dingy carpet. I would like at least half my money back for hotel stay. I would never recommend this hotel to anyone.
Stayed 3 nights in Apr 2023
Verified review

4/10 Poor

I booked a 1 bed room suite. When we arrived I was told they haven’t had suites available all day, and that only 2 queen beds were available. We get the key, get to the room and the key doesn’t work. We go back to the lobby get another key, it doesn’t work. The desk clerk comes to the room to use her key it doesn’t work. She asked us to come to the lobby, we wait 15 minutes. She comes back and says she has a Deluxe King room. No extra blanket or pillows in the room.
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful. Don't stay here.

We were supposed to have a suite. They said their suites weren't available and the system shouldn't have let us book it. They comped us a room next door to each other. That's where the good part ends. The key to one of the rooms would stop working and we'd have to go back to the front desk which wasn't open past 8 to get it registered again. It took ten minutes for someone to come to the door after going through a phone tree. There were bugs in the sink and bathtub. The stove was ancient and dirty. The stove of the fridge was filthy. Missing a lampshade on the floor lamp. Both exit doors were missing door sweeps so you could see straight outside! We ended up putting a towel down to try to keep more bugs from getting inside.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Horrible experience

I was highly upset. I sat on my bed and started itching really bad. I pulled back the covers, and my blanket was covered in dog hair. I’m allergic to pet dander, so I have to end up giving myself a shot. I go to the office to let them know, and the female staff is sitting down in the lobby with two of the hotel guests getting her hair done, cursing and being loud. Staff never acknowledged me standing there. The hotel guest the staff was sitting with, asked “ Do you need something.” I reply yes the person that works here. Staff gets up comes behind the desk. I tell her about my blankets being covered in dog hair, and I was having an allergic reaction. She says “ So what you want me to do?” “ Do you want to check out or something?” This was the worst experiences I’ve ever had in my life. Staff is ghetto, rude, and disrespectful. I will never return to this location. Dog hair was on my shirt.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Don’t trust reservations! They don’t matter

From the moment check in started, it was a disaster. Our family traveled from 3 different cities and had very specific needs, hence the reason we chose Extended Stay and booked 10 days prior to our arrival. Check in was at 3:00, and we were there at 3:15. Almost immediately I was told they had over booked and didn’t think they could accommodate us. What???? We had booked and PREPAID for our rooms, king room and a double queen studio (to accommodate 3 grown men NOT wanting to share a bed). Our king size room was absolutely out of the question but they could give us a tiny single queen room. The associate was trying to be accommodating as this obviously wasn’t her fault. I was made to believe they had found a 2 queen studio but when we get to the room, it’s not a studio. 3 adult men, 2 beds. To put icing on the cake, the toilet did NOT work. I’ve stayed at several beautiful Extended Stay properties. This location is in need of much TLC, employees that seem to be concerned about the distress of this whole fiasco. Claudette was the only one who appeared to care enough to help. Will I fight for a refund???? Absolutely.
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No vuelvo
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
We picked this because it was convenient to Duke and had two queen beds. Being close to a CVS and shopping center is a big plus. When we checked in late night, we could not find the front manager for 30 minutes! And when the new one came in, she told us they did not have a room for us, even though we had a confirmed reservation. Anyway, she found a room somehow, and we had a total of a 50 mins of wait time 3:00 am with my wife and an autistic child waiting in the car!
Stayed 2 nights in May 2022