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Reviews of Microtel Inn by Wyndham Raleigh Durham Airport

2 out of 5
Microtel Inn by Wyndham Raleigh Durham Airport
104 Factory Shops Rd, Morrisville, NC

Reviews

7.2

Good

Rating 10 - Excellent. 292 out of 1001 reviews" "
Rating 8 - Good. 295 out of 1001 reviews" "
Rating 6 - Okay. 198 out of 1001 reviews" "
Rating 4 - Poor. 121 out of 1001 reviews" "
Rating 2 - Terrible. 95 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quality for the price. Pleasantly surprised. Quaint breakfast.
Stayed 1 night in May 2024

8/10 Good

Isaac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in May 2024

10/10 Excellent

Kristy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners do a nice job keeping this property clean and fresh. Competitive pricing and close to airport for travelers to rest. Cleaning crew do a fine job in this property.
Stayed 1 night in May 2024

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy experience
Stayed 1 night in May 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine but expedia charged me $10 gor an upgrade in our room that this property does NOT offer. I'd like a refund to my card please!
Stayed 1 night in May 2024

8/10 Good

ALTAGRACIA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient mini hotel
Stayed 2 nights in May 2024

4/10 Poor

Gabriel, Nanuet

Traveled with partner
Disliked: Property conditions & facilities
Rooms at too small,the AC Unit to close to the bed ..
Stayed 1 night in May 2024

8/10 Good

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the airport, it have clean rooms and I had a nice short stay
Stayed 2 nights in May 2024

6/10 Okay

Debbie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Very thin walls. VERY noisy
Stayed 1 night in May 2024

6/10 Okay

Loretta, Oakville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we requested a ride on the 6 a.m. shuttle to the airport it arrived 15 minutes late.
Stayed 1 night in May 2024

8/10 Good

Carl, Georgetown

Traveled with family
Liked: Property conditions & facilities
This hotel is great for layover and it very convenient…
Stayed 3 nights in May 2024

8/10 Good

mark, New Fairfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located , and it was clean
Stayed 2 nights in May 2024

6/10 Okay

Thampy

Traveled with family
Liked: Staff & service
The property is located near Airport and quite.
Stayed 3 nights in May 2024

2/10 Terrible

Gabrielle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells of cigarettes even though it’s a non smoking hotel. So that means the alarms don’t work?! The breakfast is yogurt, apples, muffins and egg burritos and waffles, thats it, not even cereal or any other fruits? Towels look dirty with old stains and holes. Hair on the sheets and bath tub. The AC once you turn it off its hot again in 5 minutes. Dusty curtains and no screen on the windows to let fresh air in. I would not recommend this place at all! The pictures on Expedia are not accurate!!
Stayed 2 nights in May 2024

8/10 Good

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lower rates, since you do have to hear aircraft taking off and flying overhead!
Stayed 1 night in May 2024

4/10 Poor

David

Ya get what you pay for….
Stayed 1 night in May 2024

10/10 Excellent

Najim

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 4 nights in Apr 2024
Response from SK on May 9, 2024
Dear guest, Thank you for staying with us. We are pleased you had such a wonderful stay. We hope to welcome you back soon.

6/10 Okay

Yvette

Disliked: Staff & service, amenities
My flight got in late and I was hoping for a cup of tea to relax. The clerk said I could get coffee in the morning or go to the gas station next door, it was 11 pm and I was a female checking in alone; nope. Most places give you access to tea/coffee items and there were none in the room. The next day they didnt clean my room. The day after, I specifically asked the clerk to have the room cleaned, he asked when I checked in, as if that changed if I could have my room cleaned. I went out and came back, it still wasnt cleaned, left less than 10 minutes later, he said he asked for the cleaning, when I got back hours later, the room was not cleaned. Customer service is important and theirs was lackluster at best; I won't return.
Stayed 3 nights in May 2024
Response from SK on May 9, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from SK on May 9, 2024
Thank you for staying and we look forward to welcoming you back soon.

6/10 Okay

Dawn

Pulling up to property , the view of ripped curtains and dirty windows was a bit off putting . The area is fine but the initial impression is poor.
Stayed 1 night in May 2024
Response from SK on May 9, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

8/10 Good

Thema

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay started a little rocky but the staff took care and switched our room due to AC not working besides that it was good
Stayed 2 nights in May 2024
Response from SK on May 9, 2024
Thank you for staying and we look forward to welcoming you back soon.

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities
Dirty outside and super small rooms. Bathtub is super slippery and felt unsafe.
Stayed 1 night in Apr 2024
Response from SK on May 9, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk representative very helpful
Stayed 1 night in May 2024
Response from SK on May 9, 2024
Dear guest, Thank you for staying with us. We are pleased you had such a wonderful stay. We hope to welcome you back soon.

10/10 Excellent

Chrystal

Stayed 3 nights in Apr 2024

10/10 Excellent

jaslina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleanly
Stayed 2 nights in Apr 2024
Response from SK on Apr 29, 2024
Thank you for staying with us and for the nice compliments. See soon when your travel brings you back to Raleigh-Durham area

2/10 Terrible

Marilyn

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from SK on May 9, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

4/10 Poor

Dan

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from SK on Apr 29, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

10/10 Excellent

Laurent Amos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cool place. Worthy to stay there for your vacation.
Stayed 5 nights in Apr 2024
Response from SK on Apr 29, 2024
Dear guest, Thank you for staying with us. We are pleased you had such a wonderful stay. We hope to welcome you back soon.

2/10 Terrible

DRGM

Business traveler
Liked: Cleanliness, staff & service
I had a 5:30 flight, had to be at airport 2 hour prior, so I had to get up early. I laid down to rest at 7:00 PM and the Loud, noisy, door's slamming, ice machine going all through the night, and the people above my room was either bouncing a ball or jumping on the floor, walking very hard to at least midnight.
Stayed 1 night in Apr 2024
Response from SK on Apr 29, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean property but our AC unit was very loud when it turned on causing lost sleep. Other than that, was a great hotel and staff
Stayed 1 night in Apr 2024
Response from SK on Apr 29, 2024
Dear guest, Thank you for staying with us and we look forward to your next stay!

10/10 Excellent

Jamille

Great service and great help with any questions you need to get what you need to do.
Stayed 2 nights in Apr 2024
Response from SK on Apr 24, 2024
Dear guest, Thank you for staying with us. We are pleased you had such a wonderful stay. We hope to welcome you back soon.

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024
Response from SK on Apr 24, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

6/10 Okay

Caritha

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no working washer or drying
Stayed 1 night in Apr 2024
Response from SK on Apr 24, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Peaceful sleep
Stayed 1 night in Apr 2024
Response from SK on Apr 29, 2024
Thank you for staying with us and for the nice compliments. See soon when your travel brings you back to Raleigh-Durham area

6/10 Okay

Anna

Traveled with family
Liked: Staff & service, property conditions & facilities
The front desk was very attentive and helpful but it was expedia that was not very helpful. I waited over an hour to get help from their customer support services and i already had driven 4 hours for an appt.
Stayed 1 night in Apr 2024
Response from SK on Apr 23, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

10/10 Excellent

Marlon

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from sk on Apr 15, 2024
Dear guest, Thank you for staying with us. We hope to welcome you back soon.

10/10 Excellent

bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Apr 2024
Response from sk on Apr 14, 2024
Dear guest, Thank you for staying with us. We are pleased you had such a wonderful stay. We hope to welcome you back soon.

8/10 Good

Korinne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little property. It was perfect for our quick two night stay. The walls are paper thin though so if you’re looking for peace and quiet this might not be your best bet. Staff was friendly and the room was clean.
Stayed 2 nights in Apr 2024
Response from sk on Apr 14, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024
Response from SK on Apr 12, 2024
Dear guest, Thank you for staying with us. We are pleased you had such a wonderful stay. We hope to welcome you back soon.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
While not large, the room is clean, new and modern, almost European! A great value. The breakfast buffet could be upgraded though.
Stayed 1 night in Mar 2024
Response from SK on Apr 12, 2024
Dear guest, Thank you for staying with us. We are pleased you had such a wonderful stay. We hope to welcome you back soon.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from SK on Apr 12, 2024
Dear guest, Thank you for staying with us. We are pleased you had such a wonderful stay. We hope to welcome you back soon.

6/10 Okay

Cynthia, Chillicothe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staff were very helpful, the hotel was clean! The only complaint were the lack of automatic doors at front entrance for handicap individuals. Also the breakfast options were inadequate.
Stayed 3 nights in Apr 2024
Response from sk on Apr 9, 2024
Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service.

10/10 Excellent

Jery

Stayed 1 night in Apr 2024
Response from SK on Apr 29, 2024
Dear guest, Thank you for staying with us. We are pleased you had such a wonderful stay. We hope to welcome you back soon.

6/10 Okay

Isaac

Stayed 2 nights in Apr 2024
Response from sk on Apr 8, 2024
Dear guest, Thank you for staying with us. We hope to welcome you back soon.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport and a place to rest our head.
Stayed 1 night in Apr 2024
Response from sk on Apr 8, 2024
Dear guest, Thank you for staying with us. We hope to welcome you back soon.

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay before flight.
Stayed 1 night in Apr 2024
Response from sk on Apr 8, 2024
Dear guest, Thank you for staying with us. We hope to welcome you back soon.

10/10 Excellent

Khrista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Apr 2024
Response from sk on Apr 8, 2024
Dear guest, Thank you for staying with us. We hope to welcome you back soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from sk on Apr 8, 2024
Dear guest, Thank you for staying with us. We hope to welcome you back soon.