Randall's Island, New York hotel rooms at the Starwood Capital

"Nice clean hotel, room was comfortable. Good location to Times Square if that’s the area you’re looking for. Lifts were faulty on the last day and security had to manually pick and drop everyone off to there floors. Apart from that no issues"

"Check in was smooth and the gentleman who checked my family in I was very kind and helpful. I wish I remembered his name, because he certainly deserved the praise! This hotel was a great spot to be where main attractions were not far off at all! "

"The rooms were clean, spacious, and comfortable. I thought the service was excellent and I loved the bar and lobby cafe."

"Great staff, excellent locations. Rooms were clean and well kept. "

"Did not eat at the hotel so I really can’t give feedback on that. Every thing else was exceptional"

"Room was clean environment was perfect"

"The staff went above & beyond for us. They were also all so attentive, welcoming, generous & it felt warm coming back each evening. Hotel was immaculate clean, beautiful, AMAZING soft comfy beds. In the heart of Times Square & could barely hear 1 or 2 sirens ever! Shocked it was perfectly central for all the places we wanted to visit yet still felt quiet, luxurious & warm. Loved the food, the staff. One of the best hotels I've ever stayed at! I will always look for a HRH when I travel now. Also the cute little aesthetic like guitar embroidered pillows.. mi loved it. Loved the iconic music memorabilia & tribute. Lighting was soothing, smelled good, felt secure & was able to relax. Bathroom mirrors were great for makeup application. Loved the robes & slippers! Toilets had great flushing power. When our tub spout wouldn't turn on, they sent someone to fix it immediately, fixed in 10 min! The only thing I'd say is wish there was a fan in the bathroom it does get humid after shower & if you want to get ready you need to wait a bit, also the bathroom door was a bit of a lug to slide open in the dead of night sleepy state lol. But we loved our stay & recommend it if you're in NYC & want a great hotel without the noise of times square. Thank you to all who made our accomodations amazing!! "

"Great!"

"Clean room staff was great all elevators worked"