여행: 항공+숙소

Overall Rating: 3 out of 5 ​The hotel lobby was decent, but compared to global hotel standards, the guest rooms feature cheap finishes roughly on par with a low-end motel. The bathroom design allows light to leak out when used late at night, which disturbs other guests' sleep, and the flooring is made of cheap vinyl tiles. Overall, the room quality is simply substandard. ​As for the service, the lobby staff urgently needs to be retrained in customer service. While they can handle basic administrative tasks without issue, they fall far short of global standards when it comes to proactively identifying and resolving customer inconveniences with a welcoming attitude. ​This level of quality and service might pass in a local market, but it is highly uncompetitive in Times Square, an area saturated with major hotel chains. On a final note, from a management perspective, minimizing capital investment might yield short-term profits, but in the long run, the RIU brand will inevitably be stigmatized as a cheap, low-end hotel. ​I strongly advise you to start over with your employee training on a global scale.

친절한 직원들과 맛있는

아침엔 간단한 식사, 저녁엔 간단히 와인.물과 커피는 언제나. 커피도 옵션이 아주 많았고, 기계로 그때그때 추출함. 방안에서 책장에 꽂힌 책 펼쳐보는 재미. 침대에 누워서 책 제목 읽는 재미. 고풍스러운 방 분위기.섬세한 배려와 수준높은 설비와 서비스. 정말 좋은 호텔!!😍

타임스퀘어 바로 옆이라 접근성 최고입니다. 밤에시끄럽고 욕실이 좁은 단점. 여름여행인데 냉장고가 없어 불편

The bed was one of the worst I’ve ever experienced and I travel a lot. Hard as a rock and the rooms would not get cold. Hardly a 4 star hotel. PM staff were lovely.