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무굴 스위트 여행 후기

3 out of 5
무굴 스위트
91, Al Maareedh St., Ras Al Khaimah, Ras Al Khaimah

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 6개 이용 후기 중 2개" "
평점 8 - 좋아요. 6개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 6개 이용 후기 중 1개" "
평점 4 - 별로예요. 6개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 6개 이용 후기 중 0개" "

8.8/10

청결 상태

5.0/10

직원 및 서비스

10/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Khadra Ahmed

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Feras Salloum 님, 2023년 9월 11일
Dear Ahmed.Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Yours sincerely!Feras SalloumGeneral Manager

10/10 - 훌륭해요

Raleigh

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic stay at Mughal Suites. Shadi and Diana checked us in and gave us a lovely suite. It was clean, the AC worked perfectly and we had a nice pool view. Diana called us to make sure everything was ok and let us know the name of the person who would be at the front desk after she left. When checking out, they even went through the room to make sure we didn’t forget anything. Parking was easy and ample. We bought the beach passes for the Hilton across the street. It was a short walk and for $10 includes access to all the pools and a towel. Mughal Suites is very reasonably priced and has exceptional customer service.
2023년 2월에 1박 숙박함
답변 제공: Feras Salloum 님, 2023년 3월 4일
Dear Raleigh,Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.Yours sincerely!Feras SalloumGeneral Manager

8/10 - 좋아요

Katherine

가족 여행
좋아요: 청결 상태, 객실의 편안함
Family of 4
It was a good stay for family of 4 but downside is the internet which is really slow, the shower head which is damaged. But everyone is upto the mark and very accomodating.
2022년 3월에 1박 숙박함
답변 제공: Feras Salloum 님, 2022년 3월 14일
Dear Katherine, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that the internet and the shower head. This critical feedback will be used in training our staff and avoiding the same in the future. Thank you and look forward to seeing you soon. Yours sincerely! Feras Salloum General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
good place for a short stay
Overall it’s a good place for a short stay but washroom is too small!
2020년 2월에 2박 숙박함
답변 제공: Elena 님, 2020년 2월 24일
Thanks a ton for the charming rating, We feel privileged to have honest feedback from you so we can work it out and reach a better level of expertise. Have a pleasant day! Regards, Elena

6/10 - 괜찮아요

실제 이용하신 고객

2019년 8월에 2박 숙박함
답변 제공: Adiya 님, 2019년 10월 2일
Hi,Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Adiya!

10/10 - 훌륭해요

Hamed

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
نظافة الغرفه
المكان جميل ونظيف وسعره مناسب جدا ولكن واجهتني مشكله عندما وصلني تاكيد الحجز توجهت مباشره الى الفندق لاتفاجا بمديره الفندق تقول لم يصلنا إشعار بتأكيد الحجز وفي هذا الوقت تم خصم مبلغ الحجز من حسابي البنكي وطالبتهم بإرجاع المبلغ اذا لم يصل تاكيد الحجز ولكن دون جدوى بقيت انتظر لأكثر من نصف ساعه لأحصل على الغرفه وكان أسلوب المديرة "فض" وبالغ الوقاحه مما جعلني اكره الاقامه في نفس المكان مجددا ولم تستمر اقامتي اكثر من ساعه لان الذي حصل لي اثناء تسجيل الدخول انساني كل الراحه التي في مكان الاقامه
2019년 6월에 1박 숙박함