2/10 - 너무 별로예요
Joann
연인과의 여행, 출장 여행
2025년 11월 4일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the most upsetting stay here at this hotel. From the room that was given to me being dirty with bread crumbs in the bed and hair, and the room smelling to the noise in the halls till 3am. They changed my room to another room that was clean; however sprinklers rusted, the rugs dirty and the room smelled. I am not sure what they are using to clean, but it was not smelling sanitized which is very concerning....and the front desk rude and unprofessional, telling me how one in particular was looking for a job. This is not okay for people in hospitality treat people like this and not even clean rooms properly- then when i called to speak to the manager, i am being told housekeeping called out and the manager has been there 9 years and doesn't do anything. Honestly, I don't even know why anyone was sharing this information with me, because its not business. My business is the money that I had paid for a clean and sanitized room and pleasant experience. This is unbelievable, and we have got to do better. I will be expecting my money back, and I will be speaking with the corporation. owners.
Joann
2025년 10월에 2박 숙박함
