You can look forward to a terrace, a garden, and a hair salon at Anassa Estate Cultural Heritage. Treat yourself to spa services, such as a manicure/pedicure, a facial, or a body scrub. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Located in Rethymno, Anassa Estate Cultural Heritage is in the entertainment district and near the beach. Venetian Loggia and Rimondi Fountain are local landmarks, and some of the area's attractions include Paleontological Museum and Rethimno Kart. Visit our Rethymno travel guide
Consider a stay at Anassa Estate Cultural Heritage and take advantage of a terrace, a garden, and a hair salon. Treat yourself to spa services, such as a manicure/pedicure, a facial, or a body scrub. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Bike rentals, a roundtrip airport shuttle (surcharge), and barbecue grills
Concierge services, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms at Anassa Estate Cultural Heritage offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
Free infant beds and free extra beds
Shower/tub combinations, free toiletries, and hair dryers
Flat-screen TVs with satellite channels
Refrigerators, cookware/dishes/utensils, and electric kettles
24-hour roundtrip airport shuttle on request for a surcharge
Ferry terminal shuttle (surcharge)
Free self parking on site
Things to do
Bicycle rentals
Library
Family friendly
Free rollaway/extra bed
In-room crib
In-room refrigerator
Laundry facilities
Conveniences
Hair salon
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Terrace
Spa
Body scrubs
Facials
Manicures/pedicures
Accessibility
No elevator
More
1 building
At least 80% lighting from LEDs
Designated smoking areas
Double-glazed windows
Room amenities
Bedroom
Bedsheets provided
Free crib
Free rollaway/extra bed
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Refrigerator
More
Air conditioning
Desk
Heating
Iron/ironing board
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
What time is check-in at Anassa Estate Cultural Heritage?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Anassa Estate Cultural Heritage?
Check-out is at noon.
Does Anassa Estate Cultural Heritage provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 95 per person applies.
Where is Anassa Estate Cultural Heritage located?
Situated in the entertainment district, this hotel is steps from Centre for Byzantine Art, Venetian Loggia, and Rethymnon Venetian Port. Rimondi Fountain and Neratze Mosque and Minaret are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Anassa Estate Cultural Heritage Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Location
8.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 7 out of 23 reviews
10 - Excellent
7
Rating 8 - Good. 10 out of 23 reviews
8 - Good
10
Rating 6 - Okay. 2 out of 23 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 23 reviews
4 - Poor
1
Rating 2 - Terrible. 3 out of 23 reviews
2 - Terrible
3
Reviews
4/10 Poor
Irina
Sep 28, 2023
Liked: Cleanliness
Noisy party place in nice property
Very, very noisy place off the main street. Took 10 min to unlock the lockbox, there was no key on table, didn’t know which room was mine. Room big but nowhere to put things on, blinds fell off upon attempt to pull them up, impossible to stand straight in shower (in tub), leaves the entire bath flooded, no trash can, no mugs, lots of mosquitos, no light on back terrace. Nicely renovated (with unfitting very cheap Ikea stuff) charming old property, but only for the young indifferent party crowd. “Estate” is taking it very far really.
Irina
Stayed 1 night in Sep 2023
10/10 Excellent
Jyri Petteri
Oct 11, 2021
Liked: Cleanliness, room comfort, communication
Terassi aivan super!
Aivan mahtava asunto keskellä kaupunkia. Terassi aivan super!
Top locatie, midden in het centrum maar geen geluidoverlast. Matras kan beter, maar voor 1 nacht wel te doen. Leuk die oude stijl van het pand en inrichting!!
Verified traveler
Stayed 1 night in Sep 2019
6/10 Okay
James
Sep 16, 2019
Liked: Cleanliness
Disliked: Staff & service
Not even close to being as advertised
Room #3....the crazy staircase room. Okay, but bathroom not fine. As noted by pretty much everyone there is no staff. Pictures of property were shot with insane lighting....it’s basically pretty dark and VERY modest. Location on Apple and Google maps is wrong. There are SO many different names for this place, but none of them are found on my map apps. There is no plaque/name on the front door. Allow an extra hour to communicate and await arrival of distracted and not really welcoming staff.
The Anassa Estate is a beautiful building with an exceptional architectural and decorative style. It is situated right in the middle of the old town with many facilities and shops around it. The room where I stayed it was extremely peaceful. The price was good. I did not like that I did not have the proper facilities for cooking in my room, the self in the bathroom was not stable, so I did not have enough room for me cosmetics, and the taps where blocked by the scale.. The steps for my room where rather scary, because they were smaller than my feet. The administration, though absent, tried to fulfill my requirements very quickly, and the tsikoudia they offered was nice
Jolie maison ancienne décorée dans le style et avec goût dans le centre de Rethymno.
Appartement confortable et bien aménagé.
Pas de parking à proximité, l'accès est difficile dans des rues piétonnières et à cause des escaliers mais la résidence en vaut vraiment la peine.
We booked at lunchtime. Drove there... called for six hours straight... hotels.com called them.
They never met us or talked to my daughter and me.
They left us sitting in a restaurant until 11pm.
Never showed
Ridiculous!!!
Excellent restored mansion; all wood walls and floors; very spacious.
Only problem that we had to climb two flights of stairs to our top room, but had access to terrace/roof with view of the city and harbor nearby.
However, they misrepresent in the website that they have "free parking," it's on the street if you can find it or up the hill far away. There is a paying public parking nearby at the harbor for 70c/hour overnight too. Another problem: the street in front of the hotel is OW, and only allowed to be used by cars 8-11 AM (old city). But other times you can stop and unload just two blocks away on the last portion of that street towards the public parking.
This review was submitted before 2018 and can't be verified.
6/10 Okay
Carol W., Nebraska
Mar 9, 2017
Nice unique property in city center - but noisy.
The property is a 600 year old home that was supposedly the second home built in 1440 for the mayor. It has obviously been renovated but a lot of the character of the property has been preserved. It is run as a hotel with three seperate rooms and a large cavernous great room with a coffee / tea kiosk and sofas shared by all. The room we had was a wonderful large room with high ceilings and an en suite bathroom and tub.
I would have given the property five stars except for two reasons. The room sits above a busy pedestrian street in which people walk talk sing party ALL NiGHT long. No, really.
The smaller bedroom on the opposite side would have been quieter but we were allowed to choose our room as we were the only one at the property at the time. I think all rooms would be noisy if there had been more guests. As it was, we were lucky there weren't.
The room did have a lovely private terrace with a fantastic view of the city and sea. That alone may make it worth it to someone.
The other issue was that even though I booked through home away, there was some glitch in the reservation on the property owners side. It took many emails and phone calls to sort out the reservation. I did not have a valid email address or phone number for the property and only after emailing a client support email, it eventually got sorted out- but just. I kept having to text and email and we were allowed to check in after 5pm after calling and emailing about a dozen times. I've never had an issue before with a property booked on home away- and I booked other properties on Crete at the same time. So I think it is a property or hotel issue.
I think this is the reason we were allowed to choose our room when arrived but received no other apology or communication about the difficulty in checking in.
Renter beware.
Καλαίσθητο διαμέρισμα σε εξαιρετική θέση στο κέντρο της παλιάς πόλης του Ρεθύμνου. Η υπεύθυνη του ξενοδοχείου υπήρξε ευγενέστατη, πρόθυμη να εξυπηρετήσει και ανταποκρινόταν αποτελεσματικά σε όλα τα αιτήματα.