루, 헬렌스버러의 해변 호텔

“There was no restaurant as advertised on website and on hotel notice board. Room very tatty decor. Heater in bathroom and bedroom didn’t work. Window cracked and others filthy. There was also an 18 birthday party below our room with noisy music going on to 1.00am. No way is this a 4 star hotel. Also info given to us about nearby eating places was incorrect. We complained to managress who in fairness was very apologetic and refunded our stay.”

“Loved being so close to the beach!”

“Hotel and grounds are rather run down but trying. Bathroom in particular had seen better days. Room was clean and staff were friendly and helpful. Our room name was Skye. The view was amazing and it was great watching Ferries come and go. Didn’t have breakfast so can’t comment on food. Is a good 1/2 hour walk into town. However there is a bus stop almost opposite and a local taxi firm. One thing that really needs addressing is the Hotels front door. Our room was directly above it and it...

“The breakfast was amazing and the rooms were clean. The hosts were super friendly and accommodating!”

“The bed room was clean and tidy The breakfast was ok. Staff wasok nice to talk to We had good weather Plenty of space for parking ”

“Lovely hotel and beautiful views”

“Lovely breakfast and dinner”