Candlewood Suites Richmond Airport, an IHG Hotel

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Candlewood Suites Richmond Airport, an IHG Hotel

Exterior
Property amenity
Desk, blackout drapes, iron/ironing board, free WiFi
Studio Suite, 2 Queen Beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

7.4 out of 10
Guests liked the amenities.
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is ₩128,845
₩149,821 total
includes taxes & fees
Oct 7 - Oct 8
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Room options

Available filters for rooms
Showing 8 of 8 rooms

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Double Beds, Accessible (Comm)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobil Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About the neighborhood

Map
5400 Audubon Drive, Richmond, VA, 23231

What's nearby

  • White Oak Village - 18 min walk
  • Broad Street - 10 min drive
  • Greater Richmond Convention Center - 10 min drive
  • The National - 10 min drive
  • Virginia Commonwealth University - 11 min drive

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Candlewood Suites Richmond Airport, an IHG Hotel

Hotel near the airport
A grocery/convenience store, a library, and dry cleaning/laundry services are just a few of the amenities provided at Candlewood Suites Richmond Airport, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • Free self parking
  • An elevator, smoke-free premises, and a front-desk safe
  • Barbecue grills, ATM/banking services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 103 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels and DVD players
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Frequently asked questions

Is Candlewood Suites Richmond Airport, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Richmond Airport, an IHG Hotel?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond Airport, an IHG Hotel on Oct 7, 2024 start from ₩128,845, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond Airport, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Richmond Airport, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Richmond Airport, an IHG Hotel?

Check-out is at 11 AM.

Where is Candlewood Suites Richmond Airport, an IHG Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of White Oak Village and Virginia Aviation Museum. Dabbs House Museum & Henrico County Tourist Information Center and Richmond Community Hospital are also within 6 mi (10 km).

Candlewood Suites Richmond Airport, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 399 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 148 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 62 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Shirley

Disliked: Staff & service
Customer service or attendees at the front desk were terrible. Their attitude stunk for no reason. They need to take a class and customer service on how to speak to people in general other than that, the rooms were great. The gym could use workable equipment. Overall, the stay was great. Please have better customer serving people. All it takes is you to talk nice and with respect to people whether they are like you or not it doesn’t matter respect is something that all our taught and all should give just as it’s given to you.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Traveled with family
It was a nice stay
Stayed 1 night in Sep 2024

4/10 Poor

Myo Myo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Katrice

Stayed 1 night in Aug 2024

2/10 Terrible

Wendi

Disliked: Cleanliness, property conditions & facilities
Outdated and filthy rooms and property. Hilton should be ashamed to put their name on it. Money grab by Hilton because the hotel is 5 mins from the Richmond airport.
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The check in wasn't very friendly and trash bins at end of hallway were overflowing. The shower leaked through curtain and the shampoo dispenser wasn't locked properly. Although the room was very clean, there was an odd smell.
Stayed 2 nights in Sep 2024

8/10 Good

Keiontae'

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Liked: Cleanliness
This is a disaster. I got there and they did not have my reservation. Fortunately they had a room. Now I’m looking on MasterCard and I’ve been overcharged 3x’s for $466 for a one night stay please help…
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Stayed 2 nights in Aug 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having a mini convent store.
Stayed 1 night in Aug 2024

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, allowed early access to room
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy, Fairfax Station

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact there is a recliner in the room!
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and friendly. The motel was clean ond refreshing!
Stayed 2 nights in Aug 2024

2/10 Terrible

Donnie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had a queen room booked for weeks, show up and told that my room wasn't available so I was upgraded but not to worry because I wouldn't be charged for the upgrade.. the "upgrade" was being moved to a room with double beds and was expected to not only be happy about it but thankful that she didn't upcharge me. I asked repeatedly if there was any kings or Queens available and was told no My business partner who made his reservation several days after I did and arrived for check-in. 4 hours after I did was given a queen! Horrible experience! I hope the manager does something about the woman who does the nighttime check-ins. She has no business working in customer service anywhere
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaylynn

Liked: Cleanliness, staff & service, property conditions & facilities
thin walls , but very cleans and beautiful rooms . staff was also very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Will def visit again
Stayed 1 night in Aug 2024

10/10 Excellent

austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location.
Stayed 1 night in Aug 2024

6/10 Okay

Harnetha

Traveled with family
Liked: Cleanliness
NA
Stayed 2 nights in Jul 2024

4/10 Poor

Sharon

Disliked: Property conditions & facilities
Would not recommend staying
Stayed 1 night in Aug 2024

4/10 Poor

Lashon

Traveled with partner
Disliked: Amenities
Location was not the best. The bed was to the floor yand the room was smell
Stayed 2 nights in Aug 2024

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Aug 2024

4/10 Poor

John

Traveled with family
The restroom downstairs by the desk was disgusting it had a horrible ruined dmell
Stayed 1 night in Jul 2024

6/10 Okay

Grant

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had great difficulty using key to open our door. Seems that the battery was too weak to read the key. The front desk clerk had to make two trips to get us in our room while we had to stand there. After see left I had to go back to my car and could not use the key again!
Stayed 1 night in Jul 2024

8/10 Good

Michael, Shinglehouse

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We reserved 3 Queen room on the same floor months prior to arrival. When we got there, they only had 2 queen rooms, and one room with double beds available, all on different floors. Disappointing. Otherwise the stay was fine
Stayed 1 night in Jul 2024