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Enjoy Santiago - Hotel del Valle

4.5 star property
Guests can try their luck at the casino or treat themselves to reflexology sessions at this hotel where winning comes in many forms, including poolside relaxation.

Choose dates to view prices

Located near Santuario Teresa de Los Andes, Enjoy Santiago - Hotel del Valle offers luxury and relaxation. Start with a breakfast buffet, unwind at Natura Village spa, explore the garden and bar. Features indoor/outdoor pools and sushi at Blend restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Deep soaking bathtub
Private bathroom
Shower/tub combination
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Los Libertadores Km 53, Rinconada, Valparaiso, 2140000

What's nearby

  • Santa Teresa Sanctuary - 6 min drive - 5.9 km
  • Santuario Teresa de Los Andes - 8 min drive - 8.5 km
  • Calle Larga Square - 11 min drive - 12.6 km
  • Our Lady of Mercy Cathedral - 11 min drive - 12.6 km
  • Museo Antiguo Monasterio del Espíritu Santo - 17 min drive - 17.2 km

Restaurants

  • ‪Los Pimientos De Auco Restaurant - ‬6 min drive
  • ‪Restaurant Campanario de Auco - ‬6 min drive
  • ‪Cenit Lounge - ‬12 min walk
  • ‪El Esquinazo Restaurant - ‬12 min drive
  • ‪La Barquera - ‬9 min walk

About this property

Enjoy Santiago - Hotel del Valle

Luxury hotel near Vina San Esteban
Located close to Santuario Teresa de Los Andes and Calle Larga Square, Enjoy Santiago - Hotel del Valle provides a free breakfast buffet, a casino, and a terrace. Hit the jackpot at this hotel with amenities such as 58 casino gaming tables and 1350 slot machines. Treat yourself to a body treatment, reflexology, or a massage at Natura Vitale Wellness, the onsite spa. The on-site restaurant, Blend, features sushi. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and an elevator
  • Meeting rooms, a 24-hour front desk, and concierge services
Room features
All 120 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 24-inch LCD TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:30 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 360
  • Blend
  • La Barquera
  • Santerra

Things to do

  • 1,350 slot machines
  • 58 gaming tables
  • Casino
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 88 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Enjoy Santiago
Enjoy Santiago Hotel Rinconada
Enjoy Santiago Rinconada
Enjoy Santiago Hotel Valle Rinconada
Enjoy Santiago Hotel Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Valle
Enjoy Santiago Valle Rinconada
Enjoy Santiago Hotel del Valle
Enjoy Santiago - Hotel del Valle Hotel
Enjoy Santiago - Hotel del Valle Rinconada
Enjoy Santiago - Hotel del Valle Hotel Rinconada

Frequently asked questions

Does Enjoy Santiago - Hotel del Valle have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Enjoy Santiago - Hotel del Valle pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Enjoy Santiago - Hotel del Valle?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Enjoy Santiago - Hotel del Valle?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Enjoy Santiago - Hotel del Valle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 88 per person applies.

Where is Enjoy Santiago - Hotel del Valle located?

Situated in the mountains, this luxury hotel is 2.7 mi (4.3 km) from Vina San Esteban and within 9 mi (15 km) of Santuario Teresa de Los Andes and Calle Larga Square. Museo Antiguo Monasterio del Espíritu Santo is 9.8 mi (15.8 km) away.

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Reviews

Enjoy Santiago - Hotel del Valle Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.4

Staff & service

7.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 76 out of 160 reviews
Rating 8 - Good. 58 out of 160 reviews
Rating 6 - Okay. 15 out of 160 reviews
Rating 4 - Poor. 7 out of 160 reviews
Rating 2 - Terrible. 4 out of 160 reviews

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Scenery, Wonderful Landscape
Stayed 3 nights in Jun 2025

4/10 Poor

Maarten

Liked: Cleanliness, amenities
Overall it looks and is relatively modern, rooms are noisy and are lacking maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

Stevan Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very good!

Very good !
Stayed 2 nights in Nov 2024

2/10 Terrible

Alvaro

Disliked: Staff & service, amenities, property conditions & facilities
Stay away, they do not honor expedia bookings
Stayed 1 night in May 2024

6/10 Okay

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The parking is limited at the hotel. The air conditioning did not cool the room to a comfortable temperature.
Stayed 1 night in Feb 2024

4/10 Poor

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty place for a expensive hotel! Won't return

The place was dirty. Found rubbish inside and outside the pool. Dirty glasses everywhere. Some rude workers. Won't come back. It's not worth it
Stayed 2 nights in Feb 2024

6/10 Okay

Laura

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

Our initial greeting was nonexistent. We arrived late at night and the front desk lady was apparently doing something with the man at the desk. But there was no recognition of our presence. Neither one was talking and the man was looking at his phone. This went on for 5” when my husband said, “we are here to check in,” The lady told him she would get to us after she finished working with her colleague. Still, no greeting. Another 7” went by, and eventually she gave him some papers and he left. Only then did she say “good evening can I help you?” No apology nor thank you for waiting, and obviously no smile. We checked in finally, but we will not be coming back. Also, the valet man refused to park our van.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Property conditions & facilities
Eu amei o spa completo com saunas, piscinas e jacuzis. Lugar maravilhoso pra acordar com uma linda vista pras montanhas.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Habitación amplia y cómoda, buen spa, atención cordial. Especial agradecimiento a Josué en recepción.
Stayed 1 night in Mar 2025

8/10 Good

sergio e r

Liked: Cleanliness, staff & service, room comfort

Boa pedida

Hotel muito bom, pena que a manutenção esta meio precária. mas o local eh muito lindo.
Stayed 1 night in Oct 2024

8/10 Good

Lucas Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel. La única crítica es a el desayuno lo sirven después de las 8:30. Teníamos que irnos antes y nos armaron un box para llevar pero muy escaso. Tendrían que servir el desayuno antes como en la mayoría de los hoteles.
Stayed 1 night in Oct 2024

8/10 Good

Adria

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Gostei do hotel com ressalvas dos colaboradores

Comprei dois dias separados, fiquei duas horas esperando ! Só deixam entrar no apto às 16 horas certinho. Gostei achei tudo ok, mas me Senti constrangida na saída do café da manhã HOJE. Uma moça de azul estava na saída e eu estava com UM SUSPIRO NA MÃO ( pois meus filhos queriam sair do restaurante) e peguei um para provar enquanto saia ! Ela fez eu jogar no lixo! Isso na frente da minha família e de outros hóspedes! Bem desnecessário! Vou ver como resolver essa situação quando chegar no Brasil ! Em geral os colaboradores grosseiros
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfeito hotel
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hermosa Infraestrutura.

La infraestructura es muy buena. La atención, principalmente en recepción, deja mucho espacio para la mejora. Los botones tienen mejor predisposición que algunas personas de recepción.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia me cobro diciendo q los impuestos estaban incluidos sin embargo tuve que pagar 27 dolar mas por impuesto chileno IVA
Stayed 1 night in Jun 2024

10/10 Excellent

Alex Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Apr 2024

4/10 Poor

Patricia

Tuve que exigir mis beneficios vip access y fue muy incómodo porque parecía que me estaban haciendo un favor. No solo no me dieron ascenso de habitación si no que me dieron la peor, al lado del ascensor y con ruido infernal durante toda la noche de la gente pasando al casino. Además tuve que pedir 3 veces el espumante porque no lo tenían considerado. La verdad es que de VIP acces, nada.
Stayed 1 night in Aug 2023

6/10 Okay

patricio

Liked: Cleanliness
muy mal ambiente a altas horas de la noche
Stayed 1 night in Mar 2020

8/10 Good

Natalia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Buenas instalaciones, mal servicio

Fuimos un domingo donde en la noche estaban todos los restaurantes cerrados. Estuvimos llamando toda la tarde para solicitar una plancha, hacer unas preguntas y pedir un tapón para la bañera y nedia contestó el teléfono en todo el día. Al hacer el check out pudimos ver cómo sonaba el teléfono y nadie lo contestaba. Check inn lento
Stayed 1 night in Feb 2020

10/10 Excellent

Juan Sebastian

Liked: Staff & service, property conditions & facilities, room comfort
Hermoso hotel. Pileta y jacuzzis excelentes. Zona de food trucks en el boulevard muy lindo. Habitación perfecta salvo limpieza, por la categoría del hotel muy pobre. Frigobar socio en el interior y olor a cloacas en la zona de duchas.
Stayed 1 night in Dec 2019

6/10 Okay

Pablo

Disliked: Room comfort

Deben mejorar el servicio.

Estimados, Primero que todo la reserva por la categoría incluía una botella de vino que nunca la entregaron. La habitación bastante bien, sin embargo el televisor estaba rayado el vidrio. EL frigobar no funcionaba, lo mismo que el enchufe del escritorio. El servicio de GImnasio y Piscina si bien abren a las 9.00 am, no contaron toallas hasta las 10.30 hrs, lo mismo que muy tarde la apertura del gimnasio. Bastante ruidoso el sanitario( incluso se escucha de otra pieza) y también el aire acondicionado. Nos ofrecieron una botella de espumante y tampoco llego.
Stayed 1 night in Nov 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Me encanta la cadena Enjoy. Muy buenas habitaciones y camas muy cómodas.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable for a fun night out, as the hotel is colocated with a casino
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

pesimo servicio

llegamos y habiamos reservado para pasar nuestra luna de miel, una cama super king, y encontramos dos camas separadas, hubo mucha demora en el checking, tanto que nos cerraron el restaurante de almuerzo. despues en nuestra habitacion la ducha estaba mala, las cosas del frigobar tibias, no enfria....todo pesimo
Stayed 1 night in Jul 2019

4/10 Poor

Mauricio

Disliked: Cleanliness
Habitaciones con mal olor y no muy limpias Proceso de check out muy lento y confuso
Stayed 1 night in Apr 2019