“In this rental, the guest receives instructions for accessing a lockbox with the room keys. The first room's AC was not working; after a quick phone call, we received instructions within 30 minutes to move to another room. Both rooms will get a 7 out of 10 for cleanliness. In both kitchens, a few bugs crawl out of the sink drain. I was bothered by oily stains on the bed sheets, but since they smelled clean, we used them.
The building desperately needs care: the stairway “rug” meant to prevent...
“Absolutely wonderful stay at Casa Grande Mountain Retreat. The property is beautiful, peaceful, and surrounded by incredible nature. It truly feels like a hidden paradise in the mountains of Puerto Rico.
Thanks to Jon, Janette, and Celines for their warmth, hospitality, and attention throughout my stay. They made me feel genuinely welcome and went above and beyond to make the experience memorable.”
“Muy bueno el desayuno
La única recomendación es el proceso de check in ya que no estaban claros en el cobro y la cantidad esto me ha creado un inconveniente on un hold de más cantidad y nos creó un inconveniente. Lo demás bien”
“La propiedad es un lugar espectacular, tienen q mejorar el sistema de luz y mas en la cocina para poder usar microondas ect.deben cambiar sistema de estufa a gas con sus debidos precauciones para poder pasar un mejor estadía”
“La habitación estaba impecablemente limpia y era muy cómoda. El personal fue muy amable y atento. La piscina es ideal para refrescarse después de un día fuera y estaba limpia. ¡Volveremos la próxima vez que visitemos Areciba!
Room was spotlessly clean and comfortable. Staff was very friendly and helpful. The pool is refreshing after a day out and was clean. We will be back the next time we are in Areciba!”
“Great Location and easy to find. Very clean but only one microwave on 2nd floor- no napkins or paper towels available to clean up if u spill or make a mess .”
“Excellent Service, top notch customer service and communication, maintenance was a sweetheart, they are on top of everything you may need, excellent spot, you have everything close by in ranges of gas, stores and food, room was excellent with ac units, parking was great and safe, everything was Excellent and would stay again, completely recommend ✅✅✅💯”
“I was never able to get into the apartment. There was no key to get in nor a front desk to ask for assistance. When I texted and called them, they took over an hour to responde. The place was secluded dark, I did not feel safe to wait for a responses”