River Heritage, Alabama hotel rooms at the Best Western

"One of the best hotels I’ve ever stayed at. Great staff, location, and rooftop. All the Auburn details were amazing. Valet was also extremely welcoming."

"Problems, problems, problems The hotel is nice but there were many problems that ran through our four day stay. Though rooms were large and designed nicely, this is what occurred. Taking a shower flooded the bathroom floor- we asked for a room change and were told- it is a misdesign and a structural problem in all room. Hours later, we did get a room change, but had to move ourselves and realized too late there were no wastebaskets in the new room. This went on for several days, even when we informed multiple desk personnel, and though we asked, no staff came to clean the room. We noticed no desk clerks especially in the am. "

"The room was very pleasant! The staff could have been a little more friendly. Staff was very rude!"

"Room was a little beat up with chipped woodwork on doors and discoloration on the sofa. "

"Staff was terrific ! Friendly Helpful "

"Yes everything was perfect "

"The room was comfy and clean & enough parking. If the price is right, I'd recommend. It is a nice place on a budget "

"Very close to everything and everyone was very nice "

"Hotel was very clean, and breakfast was great "