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"Clean rooms, staff nice and ready to help "

"We stayed in the two bedroom wolf suite. The layout was perfect for our family so the kid could go to sleep and us still be able to stay up at night. The bathrooms were nicely updated, with a full kitchen that we used a few times. The biggest downside was the overwhelming musty smell that we noticed right away. We opened the windows and it seemed to be manageable, and also don't know if it was just our room since we aren't one to complain. But coming home everything in our suitcases needed to be rewashed, even if the clothes were still clean which was annoying. Also the one site gyms equipment was super dated and the only 2 treadmills were out of order. For family, the room layout was great, the pool and hot tubs were good and the shuttle to and from town was convenient. Overall a decent place to stay for the price, but probably would try somewhere else next time just cuz there are so many options in Banff! "

"Breakfast was actually very good. Gluten free eggs was actually soft and tasty my first time having that. Everything was fresh and tasty, just for the breakfast I would go again. "

"The hotel and room were lovely! Our room was spacious and well equipped. We felt safe and secure on the property. All the staff were kind and helpful. The hot tub was amazing. The meal choices at the Chili’s on site were limited, especially breakfast. No kids options. Overall, we had a great time and would recommend this hotel. "

"Rooms were cleaned and family-friendly. "

"Clean rooms "

"Excellent stay"

"Beautiful! Across from hot springs. Charming during Christmas "

"Staff were quick to get me a new room when the first one room was dirty. The second room was good enough. Vents were dusty"