Roman Forest Vacations

"Staff was exceptionally accommodating and helpful! That being said, the hotel(unbeknownst to us until arrival) was having renovations done in various areas. We were told no hot breakfast for a few days. A perk that was listed on the Expedia app. The Hot Tub was out of order. The A/C unit was leaking so bad in the first room that we had to change rooms. Then the room they put my daughter in had a leaking A/C unit as well. She didn't bother moving and just put the ice bucket to catch the water....

"My wife and I selected the Hawthorn Extended Stay by Wyndham Kingwood/ Houston based on the reviews that I saw online and my request to ChatGPT for recommendations for hotels in the Kingwood area. We were not disappointed. The staff was friendly, professional, and helpful from our check-in to our checkout. When we unfortunately encountered an issue with noise above our room in the late evening and early morning hours of our first night, the staff accommodated us and arranged for a change to a...

"The room itself was very clean. But the room and I assume the entire building is in need of renovation. It’s not a deal breaker but if I’m paying over $100 for 2 queen beds, it would be worth it if the bathroom didn’t need the floors replaced. The hallways needed to be vacuumed badly. Not just a 1 day miss, it was obvious that they’re not vacuumed daily. At least not upon arriving on a Sunday night. Now breakfast is the only saving grace for my stay. It was very good and made up for over paying...