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Hotel Neptun

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

Choose dates to view prices

On Warnemünde’s stunning coastline, Hotel Neptun offers an unforgettable beachfront experience. Unwind with a cocktail at the poolside bar, enjoy a meal at one of four on-site restaurants or indulge in rejuvenating spa treatments. With yoga classes and fitness activities available at the health club and windsurfing nearby, this hotel has something for everyone.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Spa
  • Gym
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Sea View, Corner

Balcony

Superior Room, Sea View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, Upper Floors

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Upper Floors

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed
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About the neighborhood

Map
Seestr. 19, Warnemünde, Rostock, MV, 18119

What's nearby

  • Warnemunde Beach - 1 min walk - 0.2 km
  • Warnemuende Kur Park - 1 min walk - 0.2 km
  • Warnemunde Lighthouse - 8 min walk - 0.7 km
  • Warnemünde Cruise Center - 15 min walk - 1.3 km
  • Rostock Port - 14 min drive - 10.2 km

Getting around

  • Warnemuende Station - 12 min walk
  • Warnemünde Werft Station - 16 min walk
  • Rostock (RLG-Laage) - 47 min drive

Restaurants

  • ‪Strandbar (Binding) - ‬6 min walk
  • ‪Grillstube BROILER - ‬1 min walk
  • ‪King's Kebab - ‬5 min walk
  • ‪Asia Sun - ‬7 min walk
  • ‪Weineck - ‬2 min walk

About this property

Hotel Neptun

Luxury family-friendly hotel near Warnemunde Beach
At Hotel Neptun, you can look forward to a nightclub, a poolside bar, and a terrace. With a beachfront location, windsurfing, and water skiing, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, a body treatment, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Yoga classes and Pilates classes are offered at the health club; other things to do include snorkeling. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Bike rentals, valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-in, and supervised childcare (surcharge)
  • A banquet hall, massage treatment rooms, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 338 rooms offer comforts such as 24-hour room service and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • TVs with satellite channels
  • Balconies, childcare services, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Area shuttle (surcharge)
  • Self parking on site (EUR 25 per day; includes in/out privileges)
  • Valet parking on site (EUR 25 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 1971
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 28 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Self parking fee: EUR 25 per day (in/out privileges)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Hotel Neptun Hotel
Hotel Neptun Rostock
Neptun Hotel
Neptun Rostock
Hotel Neptun Rostock
Hotel Neptun Hotel Rostock

Frequently asked questions

Does Hotel Neptun have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Neptun pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of EUR 28 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Neptun?

Self parking is available for EUR 25 per day. Valet parking is available for EUR 25 per day.

What time is check-in at Hotel Neptun?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Neptun?

Check-out is at 11 AM.

Does Hotel Neptun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–5:30 AM on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Neptun located?

Located in Warnemünde, this beachfront hotel is on the boardwalk/promenade, just steps from Warnemunde Beach and Warnemuende Kur Park. Meyers Mill and Warnemunde Lighthouse are also within 10 minutes. Warnemuende Station is 12 minutes by foot and Warnemünde Werft Station is 16 minutes.

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Hotel Neptun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 479 out of 882 reviews
Rating 8 - Good. 303 out of 882 reviews
Rating 6 - Okay. 77 out of 882 reviews
Rating 4 - Poor. 18 out of 882 reviews
Rating 2 - Terrible. 5 out of 882 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nicely maintained. Loved the breakfast on the 19th floor.
Stayed 1 night in May 2024

8/10 Good

Birgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, service super
Stayed 2 nights in Mar 2023

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Jul 2023

10/10 Excellent

S.

Liked: Cleanliness, amenities, property conditions & facilities
Alles bestens, vom Zimmer mit der tollen Aussicht auf die Mole,Personal sehr freundlich, FRÜHSTÜCKSBUFFET der Hammer, da bleiben keine Wünsche offen. Kommen immer wieder gerne.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, amenities
Whirlpool, Sauna, Fitnessraum, phantastisches Frühstück
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war zum ersten Mal mit Mann und Enkelkind im Hotel Neptun. Wir waren rundherum zufrieden, auch wenn das Hotel an einigen Stellen noch den typischen DDR Charme versprüht, was aber überhaupt nicht schlimm ist. Das Frühstück war super, einzig die nochmalige Zuzahlung für das Frühstück in Etage 19 fanden wir überzogen, zumal das Hotel an sich auch nicht günstig ist. Wir kommen dennoch sehr gern wieder. Die nächste Buchung ist in Vorbereitung 😉👍.
Stayed 2 nights in Sep 2025

8/10 Good

Katrin

Liked: Staff & service, property conditions & facilities
...
Stayed 5 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was the best I ever had. Also the swimming pool and the sauna were great!
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein Kurzurlaub gemacht und uns hier sehr gut gefallen hat.
Stayed 2 nights in Aug 2025

8/10 Good

Cornelia

Liked: Amenities, property conditions & facilities
Wir fahren seit 10 Jahren mindestens einmal im Jahr ins Neptun. Die Servicequalität und das Preis-Leistungs Verhältnis hat doch stark nachgelassen! Bsp. Auf eine Mail w/ einer Tischreservierung in der Panoramabar wurde gar nicht geantwortet ( Anwort des Personals auf Nachfrage: es kommen zuviele Tischreservierungen rein und sie kommen nicht hinterher😳) Hallo, es ist ein sehr teures Hotel😳 Parkgebühren sind inzwischen bei 25 EUR p.T. Auch auf einer sehr höflichen Anfrage, ob wir ein Zimmer mit Ausblick zum Teepott haben könnten, wurde uns mitgeteilt, nur gegen Aufpreis von 60 EUR😳 In der Dusche Zimmer 1102 ist an den Ecken schwarzen Schimmel oder sowas ähnliches😳
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein toller Aufenthalt
Stayed 1 night in Aug 2025

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
War einfach schön
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir kommen wieder, sehr schönes Hotel!

Wir hatten ein Eckzimmer, war sehr schön mit viel Platz. Wir waren jeden Abend irgendwo im Hotel zum essen war überall super lecker. Auch die Weinkarte ist wirklich super. Der Sauna Bereich ist wirklich sehr groß und schön neu. Durch die Lage am Strand ist die Kombi aus 5 Sternen und Strandurlaub wirklich sehr angenehm. Frühstück in der oberen Etage hat schon was.
Stayed 5 nights in Jun 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr guter Empfang, toller Blick aus der 15 Etage, Betten sauber, schwimmen entspannt einfach selber mal ausprobieren
Stayed 2 nights in Jun 2025

4/10 Poor

Kathrin

Disliked: Amenities, property conditions & facilities
Veraltet,kein 5 sterne
Stayed 4 nights in Jun 2025

6/10 Okay

Bodo

Liked: Cleanliness
Disliked: Staff & service
Das Personal an der Rezeption war inkompetent und unfreundlich bis arrogant. Personal beim Frühstück war sehr nett und zuvorkommend. Aus meiner Sicht ist das Neptun kein 5 Sternhotel. Schon im Eingangsbereich verspürt das Hotel noch den alten “Ostcharme”. Wer ein tolles Hotel sucht, sollte das Hohe Dünne buchen. Ich kann das Neptun als 5 Sternehotel nicht empfehlen.
Stayed 1 night in Jun 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Zu teure Parkgebühren. Einrichtung veraltet. Zu hohe Aufschläge für Kundenwünsche. Personal sehr freundlich. Service beim Frühstück und im Allgemeinen sehr gut. Schöne Bar, super Panorama-Blick in der 19. Etage.
Stayed 2 nights in May 2025

6/10 Okay

Konstantin

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Es ist seine 5 Sterne wirklich wert - für ältere Leute. Für junge Menschen (wie ich) ist es nichts. Ein weiteren Aufenthalt würde ich nicht empfehlen.
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt wie immer !!!
Stayed 2 nights in May 2025

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallo, sehr gut gelegenes und tolles Hotel . Personal top , Sauberkeit top und das Frühstück bietet Alles an. Die Bars z. B. Lobby mit Klavier, 17. Etage eher gediegen 😉 und im Keller gibt es die Party Szene. Die Parkplatzsituation könnte man verbessern. Herzlichen Dank ich komme wieder.
Stayed 1 night in Apr 2025

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, sehr gute Lage, leckeres Frühstück fast alle Mitarbeiter sehr nett. Wir wetden sicher wiederkommen.
Stayed 3 nights in Apr 2025

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage, leckeres Frühstück mit viel Obst, freundliches Personal
Stayed 3 nights in Apr 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir werden wiederkommen. Das Hotel ist sehr zu empfehlen.
Stayed 5 nights in Apr 2025