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Rating 10 - Excellent. 66 out of 244 reviews" "
10 - Excellent
66
Rating 8 - Good. 81 out of 244 reviews" "
8 - Good
81
Rating 6 - Okay. 39 out of 244 reviews" "
6 - Okay
39
Rating 4 - Poor. 28 out of 244 reviews" "
4 - Poor
28
Rating 2 - Terrible. 30 out of 244 reviews" "
2 - Terrible
30
7.2/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Donna
Traveled with family and small children, Business traveler
They had bed bugs and I got ate up by them. They did give us a new room, but still doesn’t change the fact that I had to be itchy all weekend
Angelique
Stayed 3 nights in Feb 2024
Response from Miles on Feb 16, 2024
We apologize for any inconvenience caused by the misunderstanding regarding bed bugs. In addition to our own thorough inspections, we also had professional inspections conducted, which confirmed that there are no bed bugs on our premises, we will be more than happy to forward you the inspection report. We take such allegations seriously and prioritize the comfort and safety of our guests. We appreciate your feedback and hope to welcome you back for a more enjoyable experience in the future.
10/10 Excellent
Terri
Traveled with group
Feb 4, 2024
I liked how nice the facility was. Continental breakfast should’ve had sausage and eggs
We had a quick overnight for a meeting and I picked this hotel because it was the best deal. It really needs a facelift, but was clean, quiet and we slept great. Totally what I expected for the price.
Pool and hot tub were nice, complementary breakfast to satisfactory. Not impressed with the bed, but the room was great. Good bang for the buck
Brian
Stayed 1 night in Dec 2023
8/10 Good
Holly
Business traveler, Traveled with family
Dec 10, 2023
Liked: Cleanliness, staff & service, amenities
Close to grocery store, restaurants & convention center. Hotel rooms are a little out dated, but roomy. Staff was friendly, breakfast area clean with options of (waffles, cereal, pastries).
Booked for 2 nights and on the afternoon of the second day had a employee knock on the door while I was in the shower and my husband was napping. After a second short knock he came in - was stopped by my husband - claimed that was coming to empty wastebasket and replace towels - have not had this done since Covid. Manager said that we needed to have DO NOT DISTURB sign out. Need to tell people when they arrive that this service is again taking place!!
It was a great hotel for the price. But the beds are extremely hard after a few days. Need new mattresses. Everyone was kind, no elevator, laundry on second floor. But over all was great for the 10 days we stayed!
Nice quite place. Front desk friendly and helpful.
Cool courtside area with table and umbrellas and patio area. Even had gas and charcoal grills and provided charcoal too. Outside door to parking lot door did not lock but did notice it was being worked on as we left
Would stay again for sure.
We wanted a place that was close to hiking, and reasonably priced. This place fit our needs. The staff were nice and the pool and hot tub were clean. There is a continental breakfast, which was a bonus.
Spent a weekend, felt safe and comfortable. Nice room. Need some proteins in the breakfast area. The breakfast area was clean, well kept, fresh food.
I'd stay here again.
The beds were a little uncomfortable and you had the hold the toilet handle down to flush toilet which isn’t very eco friendly. The staff were friendly and check in/out smoothly.
Mary
Stayed 1 night in Jul 2023
4/10 Poor
Thomas
Jul 9, 2023
Disliked: Property conditions & facilities
The bathroom sink had a significant water leak repaired with duct tape. No vending machines or snacks were available. The mattresses were of poor quality. Happy I only stayed the night.
I am disabled they booked me a room on the 2nd floor and they have NO elevator then my wife injured her foot on a bar sticking out from the bottom of the bed!We did make the people at the desk aware! they did fix the issue
I liked the free breakfast however the juice was rotten and not a big variety. Also the pool had a green tint, and the whole bottom if the the pool was green with alge. The hot tob seems to not be worki g properly as well. Housekeeping never came to my room during my 4 day stay. Only seen an employee 3 times in my 4 day stay. ....
Jaynay
Stayed 4 nights in May 2023
Response from Bob on May 13, 2023
Hello, Thank you for reviewing our hotel. It’s much appreciated when guests take time from their day to give us input. Currently we are on a on request only for housekeeping. Unfortunately with staffing shortages across our industry I don’t see that changing anytime soon. Also our pool is always balanced. We use a pool chemical monitoring system that tests and automatically dispenses chemicals as needed. It does have a green tint because of oxidation. Our water here oxidizes our the walls and therefore creates that green tint. It’s the first thing I checked when I started running the property. :). Again thank you so much and hope to see you again soon.
Hi Sir, Thank you so much for the great review score. Keeps us motivated!
2/10 Terrible
Caleb
Traveled with group
Apr 11, 2023
Liked: Amenities
Disliked: Cleanliness, staff & service
Reserved 3 rooms, all of them had a bed and a couch bed. All the beds were good but 2 of the couch beds had questionable stains all over them and on one of them the springs were broken so that almost half the mattress went through the dram and to the ground. I brought it up to the front desk and was told that they were fully booked but he would inform the managers in the morning. That didn’t bother me that much, it was late and I understood, but nothing was done about it the entire 3 nights we stayed there and when I brought it up again at checkout I was just told “there’s nothing we can do” with absolutely no apology for the situation
Caleb
Stayed 3 nights in Feb 2023
Response from Bob Patel on Apr 16, 2023
Hello Caleb, I apologize. Replacing our sofabeds is part of our phase 2 renovation. Unfortunately we could not do all the renovation all at once, due to how busy the hotel was. I did speak to both staff members and made sure they understood that they need to let someone know of issues so they can be taken care of. Rest assured that we are doing something about it. Please try us again.
Really needs some updates! Stains on furniture. Television was very small and on a table lower than the bed. Those need to be up on the wall. Won't be back.
Penny
Stayed 1 night in Mar 2023
Response from Bob Patel on Apr 16, 2023
Hi Penny, Yes we still have renovations going on. We are planning even more this year. Please try us again so see our updates