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Pullman Rotorua

5.0 star property
Luxury hotel with a fitness center and a 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Pullman Rotorua

Exterior
City view
Lobby
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is ₩203,748
₩234,310 total
includes taxes & fees
Oct 7 - Oct 8
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Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

Lake view

Deluxe Room, 1 King Bed, Lake View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Superior Room, 2 Queen Beds, City View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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Pool
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The price is ₩120,074
₩138,085 total
includes taxes & fees
Oct 14 - Oct 15
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About the neighborhood

Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • Government Gardens - 3 min walk
  • Polynesian Spa - 9 min walk
  • Rotorua Central Mall - 11 min walk
  • Rotorua Hospital - 12 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 17 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬3 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk
  • ‪Cbk Craft Bar & Kitchen - ‬3 min walk

About this property

Pullman Rotorua

Luxury eco-certified hotel near Polynesian Spa
Located close to Government Gardens and Rotorua Hospital, Pullman Rotorua provides dry cleaning/laundry services, a bar, and a gym. The on-site brasserie, Barrel & Co Bar and Grill, features al fresco dining. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a banquet hall, and multilingual staff
  • A front-desk safe, an elevator, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 130 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with streaming services and premium channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

English, Filipino, French, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, uncovered valet parking on site (NZD 59 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Barrel & Co Bar and Grill

Things to do

  • Gym

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock
  • Pay movies
  • Smart TV with premium digital channels
  • Streaming services

Food and drink

  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 130 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 25 for children
  • Uncovered valet parking fee: NZD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 130 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Is Pullman Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pullman Rotorua?

As of Sep 27, 2024, prices found for a 1-night stay for 2 adults at Pullman Rotorua on Oct 7, 2024 start from ₩203,748, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pullman Rotorua?

Valet parking is available for NZD 59 per day.

What time is check-in at Pullman Rotorua?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Rotorua?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Rotorua located?

Situated in Rotorua, this luxury hotel is within a 10-minute walk of Government Gardens and Polynesian Spa. Rotorua Central Mall and Rotorua Hospital are also within 15 minutes.

Pullman Rotorua Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 364 reviews" "
Rating 8 - Good. 87 out of 364 reviews" "
Rating 6 - Okay. 42 out of 364 reviews" "
Rating 4 - Poor. 25 out of 364 reviews" "
Rating 2 - Terrible. 10 out of 364 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Asiah-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Riya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Fabiola

Stayed 2 nights in Jul 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice and clean. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Reena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacey and great staff.
Stayed 1 night in Jul 2024

8/10 Good

Maggie

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Lincoln

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family
Stayed 2 nights in May 2024

8/10 Good

Kuldeep

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall was ok
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel. Staff were friendly. The room was spacious and modern with a super comfy bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Krishneel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rubing

Stayed 1 night in Jul 2024

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself isn’t bad but not the best for the price. Also we had my wife’s Apple AirPods stolen from the room. Not misplaced. We knew exactly where they were left and vanished while we were out when the room was serviced. Not a good feeling. Staff were nice about it but can offer no solution. Be warned.
Stayed 3 nights in Jun 2024

6/10 Okay

Stuart

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Fraser

Liked: Cleanliness, staff & service
Weird rooms
Strange room layout.. No bathroom but rather a shower and toilet in the room. Bizarre. Cocktail was one of the worst but $50 for two! Outrageous! Check in and out times were good. Breakfast not too bad.
Stayed 1 night in Jun 2024

6/10 Okay

Haleemah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don't book this hotel, the layout of the rooms are awful! You open the door to the bathroom. There's no privacy even if you go as a couple it's not the hotel you should choose. Positives: staff are lovely!
Stayed 3 nights in Jun 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
good stay,parking expensive
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , tidy room . And thanks for the gift for kids , they really love it.
Stayed 1 night in Jun 2024

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
excellent venue
Stayed 1 night in Jun 2024

10/10 Excellent

Harsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely located place with awesome views of lake Rotorua from some of the rooms. Staff were very helpful and I felt really welcome. Special shout out to Jaena who helped guide me to the best spots in the city.
Stayed 2 nights in May 2024

10/10 Excellent

Teresa, Dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2024

8/10 Good

Brent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were incredibly quiet - there was zero noise from outside our room, which is rare for a centrally located hotel. The room was spacious, clean & modern. The "open plan" style with the toilet and shower opening directly onto the room was a little "confronting" - even sharing the room with my husband of 20 years, it was a little weird to have no audio-privacy in the toilet & frosted glass walls. There was also a huge concrete pillar nearly in the centre of the room - a feature of the high rise building, no doubt, but a little odd having such a huge pole in the middle of the room. Bed was comfy & the couch seating option was appreciated. TV was also lovely & large, with the option to cast our own streaming service from our phone.
Stayed 1 night in May 2024

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
The room is spacious and clean. Service is good. Only one complaint is there is no handwash/ soap besides the sink.
Stayed 2 nights in May 2024