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"Very basic hotel, location is great but staff is not friendly at all, esp the blonde lady with glasses. Bed is very hard, thin mattress on divan. Pillow is very flimsy and uncomfortable. Bathroom has a bit of smell from the pipe, soap is terrible so bring your own. Breakfast was acceptable, not the best but at least there are some toast & jam."

"Brilliant all round. Only slight thing was it was tricky to eat breakfast with a nut allergy."

"Great location, breakfast variety was superb. Bus to SCV and airport stops just in front of the property. I would stay here again."

"Deserving of its good reviews. The staff is very nice and professional, and the food is very good. Room 111 is a little odd, certainly not quiet, in that it is right on the sidewalk. I'd recommend availding it."

"Nice"

"Room spotless and lovely, staff were amazing and there are plenty of amenities and thing's to do here at santaclaus Village. Very easy to get to from the airport and a bus stop that goes directly to the airport snd town center. "

"The Hotel itself is super cute. With that real Finnish vibe. Stylish, elegant, quaint. Room clean, my view was amazing. Beautifully located. So Picturesque!! I wanted to love it so much! But here are the fails. The staff need some serious customer service training. No smiles were seen, and certainly not a “How was your stay?” It’s a busy time of year, but I was taken by surprise at how many families with young children. Definite vibe Killer! There’s no lift at this property, and no one to help with bags so be prepared. Breakfast was chaos trying to find an available clean table. Maybe I will give this property the opportunity to redeem itself, because had it not been for a very ordinary (less than ordinary) experience. I probably would have loved the place. "

"Great staff and tidy room"