Royal Hawaiian Center Tours

I gave the amenities a usefulness of 2 because the room we were staying in was too small for the 2 double beds with metal supports (feet) and my wife broke her toe on one of the metal bed supports on the 2nd day of our four day stay. We planned to go kayaking the next day but could not. The property is not ADA compliant and the room we were staying in had 18 steps up to the parking lot and about 15 steps down to the pool. After the visit to the emergency room my wife was basically a prisoner in the room with a painful broken toe. If it weren't for the balcony she would have had no where to go. To make matters worse because of the broken toe my wife had to miss our son's wedding, which was the reason we came to Hawai'i in the first place. When we checked out nothing was offered in the way of compensation for the pain and inconvenience. Oh yes, and on the day we left, I was cleaning up the dishes to leave the room nice and the kitchen sink water would not shut off! Maintainence tried to fix it but when we left after checking out it was still running! Don't get me wrong the property is beautiful. I only wish we could have enjoyed it.