Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

Choose dates to view prices

The current price is ₩93,752
₩112,502 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Bathrobes
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(44 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Bathrobes
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • Assembly Hall Theater - 8 min drive - 4.9 km
  • Pantiles - 9 min drive - 5.6 km
  • Tunbridge Wells Golf Club - 11 min drive - 6.5 km
  • Bewl Water - 12 min drive - 13.6 km
  • Hever Castle and Gardens - 31 min drive - 24.7 km

Getting around

  • Maidstone Beltring Station - 9 min drive
  • Gatwick Airport (LGW) - 48 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Costa Coffee - ‬7 min walk
  • ‪The Robin Hood - ‬3 min drive
  • ‪Greggs - ‬3 min drive

About this property

Mercure Tunbridge Wells Hotel

Upscale hotel near Pantiles
Located close to Dunorlan Park, Mercure Tunbridge Wells Hotel provides a garden, a hair salon, and dry cleaning/laundry services. The on-site international cuisine restaurant, The Mallows, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Multilingual staff, a 24-hour front desk, and free newspapers
  • 8 meeting rooms, a banquet hall, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 84 rooms feature comforts such as 24-hour room service, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Heating, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Royal Wells Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 988 reviews
Royal Wells Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mallows

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Is Mercure Tunbridge Wells Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mercure Tunbridge Wells Hotel?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Mercure Tunbridge Wells Hotel on Nov 30, 2025 start from ₩93,752, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Tunbridge Wells Hotel?

Self parking is available for GBP 10 per day.

What time is check-in at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Tunbridge Wells Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Tunbridge Wells Hotel located?

Situated in Royal Tunbridge Wells, this hotel is 1.5 mi (2.5 km) from Dunorlan Park and 2.9 mi (4.6 km) from Pantiles. Tonbridge Castle and Hop Farm Family Park are also within 6 mi (10 km).

Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 311 out of 1004 reviews
Rating 8 - Good. 383 out of 1004 reviews
Rating 6 - Okay. 192 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the decor and ambience of the main area, and our room was very cozy. The staff were very helpful and polite. We both enjoyed our stay very much.
Stayed 2 nights in Sep 2025

6/10 Okay

Penelope

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was OK just. 1 very loose light fitting couldn’t open the window ( loose handle) Furniture very knocked about but it was clean enough. Dinner was OK but breakfast was very good. Staff were friendly and helpful. It did the job and was cheap enough.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on a great location with great staff.
Stayed 1 night in Jun 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy location off the motorway however no noise. Large room, good amenities, tea and coffe making facilities, robes and slippers in the room.
Stayed 1 night in Jul 2025

8/10 Good

Miguel

Liked: Amenities
Fantastic stay
Stayed 4 nights in Apr 2025

8/10 Good

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and the bed was very comfortable.
Stayed 2 nights in Mar 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Need to update website, no swimming pool as advertised
Stayed 3 nights in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extended stay as I had a relative in hospital just down the road. The staff were welcoming, helpful, and accommodating and I was very comfortable during my stay.
Stayed 6 nights in May 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities
The breakfast was good and made eggs to order. Reception helped us out with taxis. The bed was comfortable. On arrival things such as parking and breakfast was not made clear to us so we had to ask plus there was confusion over payment. The hotel was clean in the surface but not thoroughly on closer inspection. It was very hot outside and we had a fan but it was not very powerful making being in the room for a long period of time unpleasant.
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and a 2 minute check in which is rare … well done mercure
Stayed 1 night in Apr 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bery
Stayed 2 nights in Jun 2025

10/10 Excellent

wayne

Disliked: Amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
Stayed 1 night in Dec 2023

8/10 Good

Reginald

My stay April 3rd - April 16th 2025

For me the hotel was cold except for the bedroom which had a heater.The breakfast was excellent but the evening meal I had in the restaurant was disgusting.
Stayed 13 nights in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveler

First time I've stayed at this hotel. Room was nice, clean with a comfy bed, shower powerful. Had a meal in the restaurant. The food was very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Liked: Cleanliness, property conditions & facilities, room comfort
A+++ friendly staff and very accommodating. Thank you
Stayed 1 night in Dec 2024

8/10 Good

Gareth

Liked: Staff & service, room comfort

Nice staff but rooms could do with a spruce up

For car drivers a handy location for A21, M25, M20 etc. 5 minutes to Tunbridge Wells (not at rush hour). The hospital is virtually next door and a 5 minute walk to the fantastic Black Horse pub and restaurant in Pembury. The hotel room felt a little tired and could do with a freshen up.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Convenient regular stopping place

I made a special request on the online form for a particular type of room. This was not reflected in the welcome email from the hotel, and we were allocated the wrong type of room. Problem sorted by very helpful receptionist but it took a while. I’ve been in touch with the reception manager.
Stayed 3 nights in May 2025

6/10 Okay

Eileen

Liked: Cleanliness, amenities
Disappointed that there was no air con in the hotel and especially in our bedroom. Although a fan was provided it did absolutely nothing to lower the temperature in the room . I appreciate it was a very hot weekend _ but felt more could have been done before we arrived . Maybe the fan on beforehand or the door left open ? To be honest we did not get any sleep that night ....very disappointing ....making us very tired next day . On the plus side the staff were very helpful and polite . Especially the dinning room manager .. Hopefully if we stay again this might be addressed. Yours ...Eileen Dixon
Stayed 1 night in Jun 2025

8/10 Good

jim

Liked: Cleanliness, staff & service
Easy access and parking. The gardens and facility needs some TLC
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall amazing

We felt very welcome from the moment we walked through the door, the room was fresh and clean and very spacious. We had an amazing stay and would love to come back
Stayed 1 night in May 2024

6/10 Okay

Marcia

Disliked: Amenities
Very quaint, but dated bedroom. Clean and staff polite.
Stayed 1 night in Jan 2024

8/10 Good

Ashfeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 1 night in Mar 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

We like it here

We are regular customers and we like this hotel (even though it’s a bit dated!). Good location for us to visit family in Tunbridge Wells, and close to major road network. Rooms are quite well equipped (much better than a Hilton we stayed in the previous night at twice the price!)
Stayed 1 night in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb service

The staff, particularly Viktoriia, were superb. Very, very good.
Stayed 1 night in Mar 2024