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Mercure Tunbridge Wells Hotel

4.0 star property
Travelers relax in the hotel's garden or savor international cuisine at The Mallows restaurant while staying productive at the 24-hour business center.

Choose dates to view prices

Located near Dunorlan Park, Mercure Tunbridge Wells Hotel offers a peaceful retreat with its garden and The Mallows restaurant serving international dishes. Guests appreciate the helpful staff, free in-room WiFi, bar, dry cleaning services, and 24-hour business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
The current price is ₩95,905
₩115,086 total
includes taxes & fees
Jan 11 - Jan 12, 2026

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Eco-friendly toiletries
Bathrobes
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(44 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(4 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Hair dryer
Eco-friendly toiletries
Bathrobes
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL

What's nearby

  • BowlPlex Tunbridge Wells - 4 min drive - 3.0 km
  • Dunorlan Park - 5 min drive - 2.7 km
  • Pantiles - 9 min drive - 5.6 km
  • Bewl Water - 12 min drive - 13.6 km
  • Hever Castle and Gardens - 31 min drive - 24.7 km

Getting around

  • Maidstone Beltring Station - 9 min drive
  • Gatwick Airport (LGW) - 48 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Costa Coffee - ‬7 min walk
  • ‪Pierre Lotti Cafe - ‬5 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Robin Hood - ‬3 min drive

About this property

Mercure Tunbridge Wells Hotel

Upscale hotel near Pantiles
Located close to Dunorlan Park, Mercure Tunbridge Wells Hotel provides a garden, a hair salon, and dry cleaning/laundry services. The on-site international cuisine restaurant, The Mallows, offers breakfast, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, a front-desk safe, and 8 meeting rooms
  • Outdoor furniture, smoke-free premises, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 84 rooms feature comforts such as 24-hour room service, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mallows

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Is Mercure Tunbridge Wells Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Mercure Tunbridge Wells Hotel?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Mercure Tunbridge Wells Hotel on Jan 11, 2026 start from ₩95,905, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 10 per day.

What time is check-in at Mercure Tunbridge Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Tunbridge Wells Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Tunbridge Wells Hotel located?

Situated in Royal Tunbridge Wells, this hotel is 1.5 mi (2.5 km) from Dunorlan Park and 2.9 mi (4.6 km) from Pantiles. Tonbridge Castle and Hop Farm Family Park are also within 6 mi (10 km).

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Reviews

Mercure Tunbridge Wells Hotel Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.4

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 311 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

Reviews

10/10 Excellent

Sidney

Liked: Cleanliness, property conditions & facilities
I was very happy with this hotel, everything was clean and tidy, the staff were polite and very help, the breakfast food was plenty and well presented, checkin was also easy and quick, the rooms were well laid out and clean, very happy
Stayed 1 night in Dec 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food ordered via room service was excellent and affordable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mr W J

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service from all staff
Hotel reception
Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Liked: Cleanliness, property conditions & facilities
Comfortable room, delicious breakfast and plenty of peace and quiet. Thank you Mercure
Stayed 2 nights in Nov 2025

8/10 Good

Ann

Good all round
Stayed 1 night in Dec 2025

8/10 Good

andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and food was hot for a buffet breakfast, but personally I prefer a freshly cooked breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort
Clean room, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the decor and ambience of the main area, and our room was very cozy. The staff were very helpful and polite. We both enjoyed our stay very much.
Stayed 2 nights in Sep 2025

6/10 Okay

Jason

Liked: Cleanliness
We were allocated a room on the ground floor near to the hotel function room. They had their first Christmas party on last night. They really should have allocated the rooms nearest the function room to the people attending the party. Breakfast felt low quality, hard croissants, cooked breakfast looked dry and unappealing.
Stayed 1 night in Nov 2025

10/10 Excellent

Jaladhi

Liked: Amenities
All round good
Stayed 1 night in Oct 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good breakfast overall good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Excellent staff
Stayed 1 night in Sep 2025

6/10 Okay

Penelope

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was OK just. 1 very loose light fitting couldn’t open the window ( loose handle) Furniture very knocked about but it was clean enough. Dinner was OK but breakfast was very good. Staff were friendly and helpful. It did the job and was cheap enough.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on a great location with great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Mahadeva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Value for the money.
Stayed 2 nights in Sep 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Comfortable hotel. Nice breakfast.
Stayed 2 nights in Aug 2025

8/10 Good

andrew

Liked: Staff & service
Bath area was mouldy also main table had lots of varnish missing from it,hotel rooms could do with a make over and the corridors looked more like a dormitory than a hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Simon

Liked: Staff & service, room comfort

Good hotel but could do with a refurb

The hotel as a whole was ok and comparable to premier inn, the decor is quite old and could do with a freshen up. The room was well equipped, with tea and coffee, flat screen TV and plenty of toiletries.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, comfortable bed

Good stay, comfortable beds, room are a little dated but not a problem for the price we paid. Clean and tidy.
Stayed 1 night in Aug 2025

4/10 Poor

Tolu

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet was not flushing and the sink was clogged. The general condition of the toilet was old and dated and can do with refurbishing. The toilet roll holder was loose and the roll kept falling off the holder. The towel radiator was protruding an had a couple of burns. The headboard above the sink was low and not suitable to tell people as my partner banged his head a few times trying to brush his teeth at the sink. Generally poor experience and may not come back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good size rooms and parking
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for overnight stay. Comfortable room. Good restaurant
Stayed 1 night in Jun 2025

6/10 Okay

JOSEPH

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel OK

Hotel was fine for short stay
Stayed 1 night in Jun 2025

8/10 Good

Miguel

Liked: Amenities
Fantastic stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room friendly helpful staff
Stayed 1 night in May 2025