Is Sapa Relax Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sapa Relax Hotel & Spa?

Self parking is available for VND 150 per day.

What time is check-in at Sapa Relax Hotel & Spa?

Check-in begins at 2 PM. After-hours check-in is not available.

Does Sapa Relax Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per person applies.

Where is Sapa Relax Hotel & Spa located?

Situated in Sa Pa, this hotel is within a 10-minute walk of Sa Pa Square and Sapa Lake. Cable Car Station Sapa and Sapa Catholic Church are also within 10 minutes. Sapa Station is only a 3-minute walk.

Sapa Relax Hotel & Spa Reviews, Deals & Photos 2025

10/10 Excellent

Rachel

Feb 11, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very new hotel, good location, value for money

We stayed at the hotel in their second week of opening, in an off-peak season. Although the hotel's operations were not completely set up yet, the staff and manager made up for it with their zealousness to make sure that everything went well. Room had a nice view, and was very clean. Breakfast is simple, yet good. Hotel is nicely situated at walking distances to famous restaurants in Sapa, and is also about 2km away from Cat Cat village. Good place and value for money overall!

Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Dec 8, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We booked the executive room. However that was not given to us, but the service and staff were friendly

Stayed 2 nights in Dec 2019

8/10 Good

Irina

Oct 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good located with nice view on the rice fields!

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Sep 25, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good hotel, good service, and staff very helpful and mild service. if you go to Sapa this hotel is a good choice and if I come back to Sapa again I’ll book here. Thank you for your good service :) / JJ - Thailand

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Sep 15, 2019

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Sep 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

2/10 Terrible

Sonia

Aug 23, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Aug 11, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There is a shower screen where you can see the bathroom from your bed

Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Jul 31, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked room with Mountain View, comes with a small balcony, room is comfy and quiet as the room is in a corner. However shower is tricky as water leaks out and floor outside cubicle can get quite wet. Room wasn’t ready when we arrived (from train) at 8am so we went out despite tiredness from traveling. Receptionist also did not text to let us know if room was ready earlier even tho this was promised when we left. Hotel is in a little street so need to walk 3mins (sometimes up slope) to the main area for transport/food/shopping. Overall though a good experience and trip in Sapa.

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Jul 15, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Million dollar view on suite room with reachable price! Exallance Staff Mr.Trung and location is superb!

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Jun 11, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Heel fijn en net hotel. We werden heel vriendelijk ontvangen na onze nacht met de nachttrein. Er werd bij aankomst goed voor ons gezorgd. De kamer met uitzicht op de bergen was super. Heerlijk bed en fijne badkamer. Ik zou dit hotel zeker aanraden!

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Jun 7, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

The mountain view from the rooms was outstanding and so special! The staff were very gracious and welcoming. Close to all amenities

Stayed 1 night in Jun 2019

4/10 Poor

Bita

May 31, 2019

Disliked: Property conditions & facilities

Not recommended

Bad location and not a view shows in the picture, very different

Stayed 3 nights in May 2019

10/10 Excellent

Sigal

May 19, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exrlant hotel

Enjoyed our stay. Very much. Rated 9. Service rwted 9 too

Stayed 3 nights in May 2019

10/10 Excellent

B8

May 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Every staff is friendly and helpful. Room is clean. Good Wifi. Decent breakfast and food.

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Apr 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in great location

Staff were so friendly and nice. Really good location to centre of Sapa. The walls to rooms are thin so noise travels but this was the only downside to what was a great hotel. Would definitely stay here again. Breakfast buffet was also good. Loved the view from our room over the mountainside. Overall, a gem of a hotel for the price.

Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveler

Apr 26, 2019

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Apr 21, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice service, caring staffs, clean rooms, attentive when guest needed

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Apr 19, 2019

Stayed 3 nights in Apr 2019

10/10 Excellent

Amy

Apr 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Apr 10, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service at reception plus Bell boy waited outside the other lane to carry our luggages all the way up to our room.Hotel was in a small lane but no issue.worth to pay alit more to have mountain view .good value n recommended.

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Apr 9, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are friendly and helpful. Good quality of bed and blanket. A variety of breakfast.

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Apr 2, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Strategic location in SAPA town, secluded & quiet but not far from main road & street. Furniture set up at dinning area is acceptable but not exactly the same as indicated in pictures of websites. For the room make up, it can be better if all the cleaners use proper carts to put the towels, bed sheets, etc. instead of put stuff on floor.

Stayed 1 night in Mar 2019

10/10 Excellent

eunjeong

Mar 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요!

뷰가 좋습니다. 3층이었는데, 더 높은 층이었다면 더 좋았을 것 같습니다. 매우 깨끗하고 편안합니다. 직원분들도 친절합니다. 조식도 맛있습니다. 다만 지금은 호텔앞이 공사중이라 조금 불편했습니다. 공사가 끝나면 완벽할 듯 합니다.

Stayed 3 nights in Mar 2019

10/10 Excellent

Loke, Singapore

Mar 25, 2019

Liked: Staff & service, amenities, property conditions & facilities

Nice and clean room with a view of the mountains. Breakfast was good and tasty. Staff were helpful and polite.

Stayed 2 nights in Mar 2019

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