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"Lovely bedrooms, bathrooms were great, staff were very friendly. The comfiest hotel pillows I think I’ve ever had!"

"Highly recommend"

"Lovely hotel in a wonderful location. Don't be put off by it's roadside position. The rooms are located at the rear of the hotel, with stunning views overlooking the river and Abbey. Our room had french doors out on to the riverside. Super friendly and courteous staff. Look forward to staying again"

"Was close enough to the bus stop to walk and close enough to the cruise port to walk. Forgot face cloths are not a thing a Europe…remember your fave cloths if traveling from North America. Hotel has a great vibe; staff were friendly and helpful. "

"Great"

"Great location and nice hotel but not a 5 star. The concierge and doorman were the best staff members, very helpful and nice but others we interacted with were not great, especially in the bar and restaurant. The spa and thermal waters were nice but very crowded. "

"The hotel is great value for money and has a great gym too. Free parking and affordable drinks at the bar."

"The room is clean, quiet. It is located in convenient location, only take 5 min walk to Tudor house & Garden, Westquay mall..etc. "

"We stayed Friday to Monday and upgraded to sea view. Room was great with a nice comfy bed and shower was nice too. Clean towels every day even though we didn't ask for them. Tea and coffee making facilities were also nice."