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Hotel Neutor Express

3.0 star property
Guests sip coffee and tea in the lobby while discovering nearby Salzburg Cathedral, or find balance between artistic inspiration and retail therapy

Choose dates to view prices

Hotel Neutor Express offers a convenient retreat near Salzburg Cathedral and the Christmas Market. Enjoy the on-site coffee shop, local art gallery, and shopping. Practical amenities include dry cleaning and luggage storage for a hassle-free stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry
The current price is ₩98,384
₩120,418 total
includes taxes & fees
Mar 8 - Mar 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, free WiFi, bed sheets

Basic Single Room

7.2 out of 10
Good
(14 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, free WiFi, bed sheets

Basic Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Comfort Double Room, Balcony

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Located in Riedenburg neighborhood, Hotel Neutor Express is connected to the convention center. Salzburg Toy Museum and Stiegl's World of Brewing are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Museum of Natural History and Mirabell Gardens. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium. Visit our Salzburg travel guide
Map
Neutorstrasse 9, Salzburg, 5020

What's nearby

  • Getreidegasse showing signage, street scenes and heritage architecture
    Getreidegasse
    5 min walk - 0.5 km
  • Mozart\'s Birthplace featuring interior views
    Mozart's Birthplace
    6 min walk - 0.6 km
  • Salzburg showing heritage architecture, a hotel and signage
    Old City Hall
    6 min walk - 0.6 km
  • Salzburg Cathedral showing interior views, heritage elements and a church or cathedral
    Salzburg Cathedral
    8 min walk - 0.7 km
  • Salzburg, Austria - Christkindlmarkt, Christmas Market
    Salzburg Christmas Market
    8 min walk - 0.7 km

Getting around

  • Salzburg Aigen S-Bahn
    7 min drive
  • Salzburg Mülln-Altstadt Station
    18 min walk
  • W.A. Mozart Airport (SZG)
    7 min drive

Restaurants

  • Sternbräu
    7 min walk
  • 220 Grad
    7 min walk
  • Meissl & Schadn
    6 min walk
  • Balkan Grill Walter (1. Salzburger Bosna Grill)
    6 min walk
  • Humboldt Stubn
    8 min walk

About this property

Hotel Neutor Express

Hotel near Salzburg Christmas Market
Located close to Mirabell Palace, Hotel Neutor Express provides a terrace, an art gallery on site, and a shopping mall on site. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
  • An elevator, a front-desk safe, and coffee/tea in the lobby
  • Smoke-free premises, luggage storage, and a vending machine
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hotel Neutor Express have comforts such as free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 50101-000082-2020

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Is Hotel Neutor Express pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Neutor Express?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Neutor Express on Mar 8, 2026 start from ₩98,384, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 19 per day.

What time is check-in at Hotel Neutor Express?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Neutor Express?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Neutor Express located?

Located in Riedenburg, this hotel is within a 15-minute walk of Sigmundstor Tunnel, Salzburg Christmas Market, and Mirabell Palace. Pferdeschwemme Horse Well and Salzburg Toy Museum are also within 10 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 19 minutes.

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Reviews

Hotel Neutor Express Reviews

7.0

Good

7.2

Cleanliness

8.6

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 91 out of 461 reviews
Rating 8 - Good. 158 out of 461 reviews
Rating 6 - Okay. 118 out of 461 reviews
Rating 4 - Poor. 67 out of 461 reviews
Rating 2 - Terrible. 27 out of 461 reviews

Reviews

8/10 Good

GUSTAVO RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are okay, clean, bed comfortable. The location was really close to the Old Town by walk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Basic hotel. Shower was quite odd.. half a wall on the tub that barely covers the faucet so you must hold it to make sure water does not get everywhere. Clean bathroom with counter space. Very close walk to old town and the reception gives you free bus pass to get around. But stop right out front. Overall nice, convenient basic stay.
Stayed 2 nights in Dec 2025

8/10 Good

Datya

Liked: Property conditions & facilities
The room was cleaned every day. Easy check in and check out.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joshua Vitruvius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning receptionist is super friendly and nice, the hotel is convenient with delicious tap water, it has a nice environment or neighborhood, it’s close to the city center after walking under cute tunnel, nice pop culture decors, etc. Mght come back here on my next trip in 5 years.
Stayed 1 night in Nov 2025

6/10 Okay

Sharon

Liked: Cleanliness
Room was clean, staff were very helpful snd flexible with check in time
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Altstadt-Lehel!
Stayed 1 night in Jun 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to old town. Multiple food options And shopping if thats your thing. Just cross the road walk through the tunnel and your in the thick of it, thats if you can drag yourself away from the Vietnamese food hut at the entrance to the tunnel.
Stayed 2 nights in Oct 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot!

It was a great spot. The room was very clean and cozy. Staff were friendly and helpful. Location is perfect! Just a few minutes walk to the center. Only complain is that there is no A/C but other than that it’s a nice spot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sajan

Liked: Staff & service, property conditions & facilities, room comfort
good location
Stayed 3 nights in Jun 2025

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok clean tidy.good price and central number 10 from airport to outside hotel. Down side we got there early had to wait till 3pm for check in.also very noisy outside building work started at 6.45am drilling
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and a big thank you to Barbara on reception
Stayed 5 nights in Mar 2025

10/10 Excellent

Tomas Nahuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a very good location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great price. Air conditioning or room fan was loud but otherwise perfect value
Stayed 1 night in Jul 2025

8/10 Good

Alida

Liked: Cleanliness, property conditions & facilities
Great reception service. Basic environment, but nice and clean. It’s a very convenient location, close to center of Old town.
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, it was nice and clean and the person at reception very kind.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 5 nights in Mar 2025

8/10 Good

Roger

Liked: Cleanliness
Although the room was adequate and met our needs in most areas the overall impression was that the property was 'tired'. All the staff were friendly and helpful and the room was kept very clean. It would have enhanced the room if hot beverage making facilities were available especially as the machine in the foyer was out of order. Transport was close at hand providing very regular service meeting our needs. Overall, we had a successful visit to Salzburg.
Stayed 4 nights in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close location and good transport links to the centre of the old town. Very quiet location. Nice large room with balcony. Very polite and helpful at the front desk when I had a query which was resolved.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, room comfort

Great place for the price

Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Stayed 3 nights in Feb 2025

8/10 Good

Simon

Liked: Staff & service, amenities, property conditions & facilities
Within walking distance of the old city, where there's plenty of dining and shopping opportunities. Not much traffic except during rush hour. The room was fine, but the shower floor was a bit yellow with hard water. The room smelled like cleaning products when I first arrived but this was solved by leaving the window open overnight. Breakfast is very expensive. Include breakfast with booking if you plan to eat there.
Stayed 5 nights in Jul 2025

6/10 Okay

Keith

Liked: Staff & service, amenities
Beds were very comfortable. The pictures online were of a different building. They have 2 buildings and one is old and run down, and the other was new. Most of the pictures online were from the new building. Were we stayed was ok as far as beds tvs and furniture, but the floors were green with red dots and mystery stains. Walls were ok but were in need of a good set of paint. The bathroom had a drain in the floor that you could hear water running all night.
The real entry to the older building
Floor condition
Stayed 4 nights in Jul 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, room comfort

older hotel - great location

The Neutor Express is across from the Hotel Neutor. The Express site is more like apartments. The rooms are clean but show wear. The shower was fine, bed OK, location is great - very easy to walk everywhere. The breakfast was outstanding, but across the street. The price was right and I would stay there again though.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and cheerful, clean & well located

The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Stayed 3 nights in Oct 2024

10/10 Excellent

peter

Liked: Staff & service, amenities, property conditions & facilities
Great room with the large terrace. Friendly receptionist. Very close to the old city. Parking is bit troublesome, but manageable.
Stayed 2 nights in Jul 2024

8/10 Good

Phillip K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neutor Express is just outside the Old Town. It is about a 20–25-minute walk from the main train station or a short bus ride on bus #1. The woman at check-in was very accommodating, professional, and courteous. The room was clean and had a good size window to let in the daylight. The buffet breakfast was a good start to the day. The neighborhood around the hotel was very inviting, for the various types of architecture were quite distinct. Some houses were very modern and others more traditional. The neighborhood is quite different, as it is hemmed in on three sides by the rock cliffs. This made it a nice area for a stroll in the evening after dinner.
Stayed 5 nights in May 2025