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Hotel Pepe Pancho

2.5 star property
Colonial hotel with free breakfast and a rooftop terrace

Choose dates to view prices

Photo gallery for Hotel Pepe Pancho

Terrace/patio
Front of property
Terrace/patio
Terrace/patio
In-room safe, individually decorated, individually furnished
Hotel Pepe Pancho is moments from San Cristóbal de las Casas Cathedral. Start your day with a continental breakfast, then explore the city. After sightseeing, relax on the rooftop terrace, enjoy spa treatments, use in-room WiFi, or grab coffee in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Private Bathroom (2 beds)

Double Room, Private Bathroom (2 beds) | In-room safe, individually decorated, individually furnished

Double Room, Private Bathroom (2 beds)

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Renovated in 2019
Private bathroom
Hair dryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, individually decorated, individually furnished

Double Room, Private Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Renovated in 2019
Private bathroom
Hair dryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds, Private Bathroom

Double Room, 2 Double Beds, Private Bathroom | In-room safe, individually decorated, individually furnished

Double Room, 2 Double Beds, Private Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Renovated in 2019
Private bathroom
Hair dryer
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Smart TV
Renovated in 2019
Hair dryer
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Barrio de La Merced, a neighborhood in San Cristóbal de las Casas, Hotel Pepe Pancho is near the airport. Centro Cultural de los Altos and Ex-Convent of Santo Domingo are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal.
Visit our San Cristóbal de las Casas travel guideOpens in a new window
Map
Av 5 de Mayo # 24, Centro historico, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.5 km
  • Mesoamerican Museum of Jade - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 7 min walk - 0.6 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km
  • Ciudad Cuauhtemoc - 15 min walk - 1.3 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Mezcalito - ‬3 min walk
  • ‪Café Bar Revolución - ‬3 min walk
  • ‪El Fogón de Jovel - ‬3 min walk
  • ‪Restaurante Long Cheng - ‬2 min walk
  • ‪Hotel Boutique & Spa "Casa del Alma - ‬1 min walk

About this property

Hotel Pepe Pancho

Remodeled hotel, renovated in 2019 and located in Barrio de La Merced
Free continental breakfast, a rooftop terrace, and a restaurant are just a few of the amenities provided at Hotel Pepe Pancho. Treat yourself to a manicure/pedicure or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • Smoke-free premises, concierge services, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and coffee/tea in the lobby
  • A front-desk safe
Room features
All guestrooms are individually furnished, and have amenities such as free WiFi and safes, in addition to sound-insulated walls and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 80 per night)
  • Street parking available

Food and drink

  • Free continental breakfast
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Renovated entire property - June 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Nearby parking fee: MXN 80 per night(328 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Pepe Pancho Hotel
Hotel Pepe Pancho San Cristóbal de las Casas
Hotel Pepe Pancho Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Pepe Pancho pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Pepe Pancho?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Pepe Pancho?

Check-out is at 11:00 AM.

Where is Hotel Pepe Pancho located?

Located in Barrio de La Merced, this hotel is within a 5-minute walk of Mesoamerican Museum of Jade and Regional Costume Museum. Ex-Convent of Santo Domingo and Mayan Textile Center are also within 10 minutes.

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Hotel Pepe Pancho Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Julissa

Liked: Cleanliness
Pros:The beds were comfortable, everything close by- ALWAYS HAD HOT WATER!!! Great housekeeping!!! Cons: The noise from the street is loud, very minimal in all aspects- with just a few changes this hotel could be magical Things they could improve: give me more towels- hand towel, face towel, a mat to step on when I get out of the shower, a cup for water to brush teeth, a shelf to put stuff next to the sink- space too small, a place to hang towels to dry- a hook, they only gave soap- consider giving shampoo/conditioner. All the little extras would make this place way better! It's OK but nothing out of this world. They were constantly worried if I was going to lose the key- get a voucher to cover this from the beginning- easy fix. Add a rug between the beds to avoid stepping on cold floor! Little things make a world of difference.
Stayed 5 nights in May 2023

4/10 Poor

Lourdes

Stayed 1 night in Feb 2024

8/10 Good

Johan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Francis belem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención por parte del personal es excelente, muy atentos y serviciales,la ubicación está excelente también cerca de todo.

10/10 Excellent

Denisse

Stayed 6 nights in Jul 2022

6/10 Okay

Marlene

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Fue muy buena la estancia en el hotel y la comida exelente muy buen servicio y los empleados muy amables
Stayed 2 nights in Jul 2022

10/10 Excellent

Diana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Gustavo Ávila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Ubicación cerca del centro. Y la atención del personal, sobre todo la excelente atención del Sr. Angel y el Sr. Javier. No me gusto el desayuno no bueno
Stayed 3 nights in Feb 2022

10/10 Excellent

DAvid

Liked: Cleanliness, property conditions & facilities, room comfort

Maravilloso lugar 5/5

Personal súper amable , ideal ubicación , ambiente relajado , desayunos con música en vivo ! Que más se puede pedir
Stayed 2 nights in Dec 2021

6/10 Okay

guillermo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon mais pourrait être presque parfait

Très bon séjour, hotel confort, bonne literie, bien situé. Une remarque cependant, l'absence de rideaux occultant permettant au soleil de bien nous chatouiller le visage dès 6:15 du matin...
Stayed 1 night in Dec 2021

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio ha sido excelente, la habitación fue amplia y muy cómoda, es un lugar perfecto para descansar. El personal ha sido muy amable y siempre te atienden con una sonrisa. El hotel se encuentra a dos cuadras de la plaza principal caminando.
Stayed 3 nights in Nov 2021

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias Pepe Pancho.

Es un lugar muy cómodo, el baño muy limpio y teníamos Netflix. El desayuno muy sabroso; ese cafecito delicioso. Ya quiero regresar otra vez. Jeje Muchas gracias por todo amigos.
Stayed 4 nights in Nov 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiene muchisimo por mejorar

SI TE GUSTA: la regadera llena de hongos, la habitación diminuta y agobiante, pagar 3veces más por algo que no lo vale en absoluto, que de la cocina del restaurante salga musica cumbia a todo volumen a las 8am mientras tu duermes, que 3 personas diferentes te hagan el check in y no saber ni con quien estas hablando, que el que esta en el check Out te despida totalmente sin tapabocas en tiempos de pandemia mundial, que no cierre la ventana de la habitación y se escuche absolutamente todo lo que habla la gente cuando entra y sale y las conversaciones ajenas sean parte de tu no descanso, que según llegando te adviertan que si tiene una mancha la sabana se te cobrará pero segun "estrenas" la habitacion ves la cama llena de manchas, Un perchero dentro del diminuto cuarto pero SIN perchas o ganchos, Que se sienta y huela la humedad en la habitación:SI TE GUSTA TODO ESO, ES TU SITIO! Eso si, te dan un desayuno basico pero rico que va junto con lo que pagas de habitación. Frijoles negros, huevo, cafe y tortillas. Se agradece. Internet muy malo. Bien ubicado en el centro de la ciudad pero como el 85% de hospedajes que hay en San Cris. Personal cercano y dispuesto a servir pero olvidando lo profesional. Te viene bien, si tú estas acostumbrado a eso... Hay sitios mejores, cuidados, limpios y con mas profesionalismo. Yo no lo recomendaria a nadie que conociera y por supuesto, no volvería. Tiene bastantes areas de oportunidad a mejorar.
La regadera
El baño
La colcha llena de manchas
Stayed 2 nights in Oct 2021

10/10 Excellent

Abid N

Stayed 2 nights in Sep 2021

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, super recomendable, muy bien 👌

muy comoda y limpia la habitación
buen desayuno, 😋 variado
Stayed 10 nights in May 2021

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito

Excelente atención, muy bonito. Agua caliente y muy buen ubicado
Stayed 1 night in Apr 2021

8/10 Good

esau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien. Buen desayuno y buena ubicacion

Hotel muy bien, solo problema con la regadera, nos tuvimos que ir a bañar a otra habitación por que no salia agua...
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las áreas comunes y las habitaciones están impecables, el personal es cálido y servicial. Una mención de honor para la pequeña Jessica, que le espera un futuro brillante en el mundo de la hoteleria :D
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy buen servicio y las instalaciones muy cómodas.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto buono

L'hotel si trova molto vicino al centro. Il personale è gentile ed è sempre venuto in contro alle nostre esigenze. Siamo rimasti soddisfatti del nostro soggiorno.
Stayed 3 nights in Oct 2020

8/10 Good

Sara de Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenisimo todo!! El desayuno delicioso!! Y el personal es muy atento
Stayed 2 nights in Sep 2020