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Reviews of California Suites Hotel

2 out of 5
California Suites Hotel
5415 Clairemont Mesa Blvd, San Diego, CA

Reviews

7.0

Good

Rating 10 - Excellent. 402 out of 1343 reviews" "
Rating 8 - Good. 357 out of 1343 reviews" "
Rating 6 - Okay. 242 out of 1343 reviews" "
Rating 4 - Poor. 177 out of 1343 reviews" "
Rating 2 - Terrible. 165 out of 1343 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jimmy

2star
Stayed 1 night in Apr 2024

6/10 Okay

rasheeda

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was Friendly and helpful upon check in. Property was quiet till my last night there. Property was nice with much potential. it was a little run down but with proper painting and fixing of minor issues. it would be up to a 3\4 star hotel. Beautiful ambiance. Just needs to be upgraded and cleaned up
Stayed 4 nights in May 2024

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Margarito

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Jimmy

Stayed 1 night in May 2024

8/10 Good

Linda

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Denise

Traveled with partner
This was a beautiful property back in its day. Nice kitchenette and closet space.
Stayed 1 night in May 2024
Response from Maricela AGM on May 26, 2024
Thank you

8/10 Good

Yogesh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy . Value for money .Beds were ok not much comfortable . Washroom lock was broken nobody came for repair despite we complained .
Stayed 3 nights in May 2024
Response from Maricela AGM on May 25, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Jennifer

Liked: Amenities
Very clean ,staff super nice and friendly
Stayed 5 nights in May 2024
Response from Maricela AGM on May 24, 2024
Thank you for the great comment.

6/10 Okay

Denise

Traveled with partner
The coffee was good
Stayed 1 night in May 2024
Response from Maricela AGM on May 24, 2024
Thank you

6/10 Okay

Andrew

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Being gated was nice but property is very dated and rooms could be renovated. Had to fight the door to get in every time
Stayed 3 nights in May 2024
Response from Maricela AGM on May 24, 2024
Please accept our apologies for the issues you had during your stay.

6/10 Okay

Ron

Traveled with group
Disliked: Cleanliness, staff & service
Rooms are shown as renovated, but they are not. I asked for the best room.. what I got I will post on google.
Stayed 5 nights in May 2024
Response from Maricela AGM on May 23, 2024
You booked a remodeled double room and that is what we give you we also already approve your refund please accept our apologies.

10/10 Excellent

Christopher, BLOOMINGTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful. We needed to get in before check in time, and they helped. The pool and hot tub are well maintained, and nice. Very clean!
Stayed 1 night in May 2024
Response from Maricela AGM on May 21, 2024
Thank you for the great comment.

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the newspapers!! Rare for a hotel to provide it.... I wish the check in time was earlier (2 pm). I usually leave at 7 am the next morning to go to Church. Thank you!!
Stayed 1 night in May 2024
Response from Maricela AGM on May 21, 2024
Thank you

10/10 Excellent

Melisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property structure is unique set up, it’s quiet and safe. The fact that it’s quiet!
Stayed 2 nights in May 2024
Response from Maricela AGM on May 21, 2024
Thank you for the great score

6/10 Okay

Toni

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We had some roaches. The kitchenette had nothing in it. Staff was really helpful and friendly
Stayed 4 nights in May 2024
Response from Maricela AGM on May 21, 2024
Please accept our apologies for the issues you had during your stay.

8/10 Good

Irina

Stayed 2 nights in Feb 2024
Response from Maricela AGM on May 18, 2024
Thank you for the great score.

10/10 Excellent

Enid Yarieliz

Stayed 1 night in May 2024
Response from Maricela AGM on May 18, 2024
Thank you for the great score.

6/10 Okay

Joan

Traveled with partner
Liked: Staff & service
Pool and spa was a plus. Property was a little rundown.
Stayed 4 nights in May 2024
Response from Maricela AGM on May 14, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Cute grounds. Convenient location. Great coffee
Stayed 4 nights in Apr 2024
Response from Maricela AGM on May 15, 2024
Thank you

10/10 Excellent

Timathy, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I love where the area was because it was accessible to get to the places I needed to go.
Stayed 3 nights in May 2024
Response from Maricela AGM on May 14, 2024
Thank you.

2/10 Terrible

Sterling

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Maricela AGM on May 14, 2024
Our records show that your reservation was cancelled.

2/10 Terrible

Manohar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor cleanliness & maintenance, worst check-in experience!!
Stayed 1 night in May 2024
Response from Maricela AGM on May 11, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in May 2024
Response from Maricela AGM on May 11, 2024
Thank you.

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like their swimming pool,parking lot and you get your privacy
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Stayed 1 night in May 2024
Response from Maricela AGM on May 10, 2024
Thank you

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Maricela AGM on May 9, 2024
Thank you.

6/10 Okay

Vicente

Stayed 5 nights in Apr 2024
Response from Maricela AGM on May 7, 2024
Thank you

2/10 Terrible

CHRISTIAN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly, old buildings, rooms need to be remodeled. The pictures are not representing what the reality is I do not recommend even though is cheap.
Stayed 1 night in May 2024
Response from Maricela AGM on May 7, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Jean, Albertville

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Maricela AGM on May 7, 2024
Thank you for the perfect score.

8/10 Good

Tricia

Liked: Staff & service
Stayed 1 night in May 2024
Response from Maricela AGM on May 7, 2024
Thank you

10/10 Excellent

Guoqing

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel to stay for short time.
Stayed 1 night in Apr 2024
Response from Maricela AGM on May 3, 2024
Thank you.

10/10 Excellent

Jacques

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property will give you so much comfort, it almost feels like you were at home. HIGHLY RECOMMENDED !!!
Stayed 5 nights in Apr 2024
Response from Maricela AGM on May 2, 2024
Thank you for the perfect score.

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maricela AGM on May 2, 2024
Thank you for the great score.

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024
Response from Maricela AGM on May 2, 2024
Thank you,

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Maricela AGM on May 1, 2024
Thank you

4/10 Poor

mahsa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
old building.
Stayed 1 night in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Please accept our apologies for the issues you had during your stay.

2/10 Terrible

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Needs better customer service an support
Stayed 1 night in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Please accept our apologies for the issues you had during your stay.

8/10 Good

Sergii, Denver

Good, but old place
Stayed 3 nights in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Thank you.

8/10 Good

Sherry

Liked: Cleanliness, staff & service
Disliked: Amenities
Outside surrounded the property didn’t feel as safe as I would have like and not as clean as the rooms
Stayed 3 nights in Mar 2024
Response from Maricela AGM on Apr 30, 2024
Please accept our apologies for the issues you had during your stay,

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economic
Stayed 2 nights in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Thank you

6/10 Okay

Brittany

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room wasn’t bad., Just odd stuff like a piece of wood to patch holes on the 2nd floor balcony. An extension cord being ran down to the sewer drainage.
Stayed 2 nights in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Please accept our apologies for the issues you had during your stay,

6/10 Okay

Tereza

Stayed 1 night in Apr 2024
Response from Maricela AGM on May 21, 2024
Please accept our apologies for the issues you had during your stay,

2/10 Terrible

Lori

Disliked: Staff & service, property conditions & facilities
This place gave me the creeps
Stayed 1 night in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Please accept our apologies for the issues you had during your stay,

8/10 Good

Harvey

Stayed 1 night in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Thank you.

6/10 Okay

Xuan

Ok
Stayed 1 night in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Please accept our apologies for the issues you had during your stay.

6/10 Okay

Rosemary, Richland

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Thank you.

10/10 Excellent

Robert

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Maricela AGM on Apr 30, 2024
Thank you.

4/10 Poor

Hipulkumar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rates are to high according to the property as well as service ( break fast not included ) specialty beds are too old have to change my room because of that l
Stayed 1 night in Apr 2024
Response from Maricela AGM on Apr 27, 2024
Please accept our apologies for the issues you had during your stay.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maricela AGM on Apr 27, 2024
Thank you