Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers

Reviews of Holiday Inn Golden Gateway, an IHG Hotel

3.5 out of 5
Holiday Inn Golden Gateway, an IHG Hotel
1500 Van Ness Ave, San Francisco, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 1500 out of 2552 reviews" "
Rating 8 - Good. 637 out of 2552 reviews" "
Rating 6 - Okay. 202 out of 2552 reviews" "
Rating 4 - Poor. 105 out of 2552 reviews" "
Rating 2 - Terrible. 108 out of 2552 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, bed is comfortable. Staff is helpful & friendly. The only what missing is microwave, rather than that it is a nice place to stay, neat the city transportation and restaurants and local grocery shop.
Stayed 7 nights in May 2024
Response from Customer Service on May 23, 2024
Helena, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! We're delighted you found the hotel clean and comfortable, and that our team members were helpful and friendly. Your feedback regarding the microwave is appreciated, and we're glad the location suited your needs with city transportation and nearby amenities. We're looking forward to your next visit!

8/10 Good

Francesco, Beaconsfield

Liked: Cleanliness, property conditions & facilities
Property was clean and modern. Conveniently located. Many restaurants and bars.
Stayed 2 nights in May 2024
Response from Customer Service on May 23, 2024
Francesco, thank you for your feedback! The Holiday Inn San Francisco Golden Gateway team is delighted to hear you found the property clean, modern, and conveniently located. We are glad you enjoyed the nearby dining and entertainment options. We look forward to your next stay!

8/10 Good

Richard, Carmichael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in May 2024
Response from Customer Service on May 23, 2024
Richard, thank you for your review. We're delighted you enjoyed your room at Holiday Inn San Francisco Golden Gateway. We look forward to welcoming you back for another pleasant stay!

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small but contained everything we needed. Beautiful city views. Helpful staff. Right around corner from cable car. Easy in and out parking for day trips.
Stayed 2 nights in May 2024
Response from Customer Service on May 22, 2024
Teresa,The team members at Holiday Inn San Francisco Golden Gateway are delighted to hear you enjoyed the beautiful city views and convenient location. It is wonderful that you found everything you needed in your room and that our helpful colleagues enhanced your stay. We're looking forward to welcoming you back for another great experience!

10/10 Excellent

Jayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, about 45 minute walk to fisherman wharf. Although we often just used the electric bike rentals found everywhere. Lots of great local restaurants around. We really enjoyed el super burrito down the street. The pool was on the east side of the building meaning it was a bit cold to swim in the evening as it was mid may and there wasn’t direct sunlight after 12ish. I recommend going in the morning if you go that time of the year. The staff was nice and the room was great: modern, great views and the bed was bigger than a double (the room description said double). Honestly have no complaints. We would definitely stay there again.
Stayed 3 nights in May 2024
Response from Customer Service on May 22, 2024
Jayden, thank you for sharing your experience at the Holiday Inn San Francisco Golden Gateway! It sounds like you made the most of the fantastic location and enjoyed exploring the area with electric bike rentals. We’re delighted to hear you appreciated the nearby dining options, specifically El Super Burrito. Thank you for the pool tip; it’s great advice for future guests. Our team members will be pleased to know you found them nice and the room exceeding your expectations. We look forward to welcoming you back for another memorable stay!

10/10 Excellent

Dana Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and everything went smoothly. only thing wish they accept cash as from Canada so putting in on credit for small charges were annoying.
Stayed 3 nights in May 2024
Response from Customer Service on May 21, 2024
Dana,Thank you for sharing your experience. We're delighted to hear that everything went smoothly during your stay at Holiday Inn San Francisco Golden Gateway. We appreciate your feedback regarding payment options and will take it into consideration. We hope to welcome you back soon!

10/10 Excellent

Q

Liked: Cleanliness, staff & service, property conditions & facilities
員工服務很好,都很有耐心! 房間寬敞舒適😍
Stayed 3 nights in May 2024
Response from Customer Service on May 21, 2024
感謝您的客氣話!舊金山金門假日酒店的團隊很高興聽到您對他們的服務的讚賞,並發現您的房間寬敞舒適。我們希望盡快歡迎您回來!

10/10 Excellent

Farida, Snoqualmie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and the rooms were very clean.
Stayed 3 nights in Apr 2024
Response from Customer Service on May 21, 2024
Farida, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway are delighted you found them helpful and the rooms very clean. We're looking forward to welcoming you back!

8/10 Good

Kreesha Coleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good location
Stayed 4 nights in May 2024
Response from Customer Service on May 20, 2024
Kreesha, thank you for highlighting the convenient location of the Holiday Inn San Francisco Golden Gateway! We're glad it added to your positive experience. Looking forward to welcoming you back!

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on May 21, 2024
Jana, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to know you had a great experience. We're looking forward to welcoming you back soon!

10/10 Excellent

Janina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Response from Customer Service on May 19, 2024
Thank you for the excellent rating, Janina!Our goal is to go above and beyond to ensure our guests have a memorable experience at Holiday Inn San Francisco Golden Gateway! We look forward to hosting you again soon.

8/10 Good

Yasmin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning staff were amazing and so sweet, good location- close to Polk st and very walkable to other locations like Japan town and filmore. Would come back.
Stayed 4 nights in May 2024
Response from Customer Service on May 19, 2024
Yasmin, thank you for your kind words about Holiday Inn San Francisco Golden Gateway. It’s wonderful to hear our team members left such a great impression. We're glad you enjoyed our convenient location. We look forward to welcoming you back!

8/10 Good

Wendy, Merced

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice clean hotel. Absolutely love the heated pool. Once you check in at the front desk dont expect any service from them after. I waited at the counter for over 15 for someone to assist me and when I called over the phone from my room they never answered.
Stayed 2 nights in May 2024
Response from Customer Service on May 19, 2024
Wendy, thank you for your review of the Holiday Inn San Francisco Golden Gateway. We're thrilled to hear you enjoyed the clean accommodations and loved our heated pool. Your feedback regarding assistance after check-in is appreciated, and we will ensure to address this with our team. We're looking forward to welcoming you back in the future.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Service on May 18, 2024
Thanks for the amazing rating, Albert!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Holiday Inn San Francisco Golden Gateway!

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024
Response from Customer Service on May 17, 2024
Sam, thank you for your positive feedback! The team at Holiday Inn San Francisco Golden Gateway is thrilled to hear you enjoyed your stay. We look forward to welcoming you back in the future.

8/10 Good

Lisa Rose

Traveled with partner
Liked: Cleanliness, staff & service
We had a good stay here .. you have to request room cleaning which is inconvenient.. like who doesn’t need fresh towels every day ? But other than that we were happy with our stay.
Stayed 4 nights in May 2024
Response from Customer Service on May 17, 2024
Lisa,Thank you for sharing your feedback. Holiday Inn San Francisco Golden Gateway is pleased to hear you had an overall good stay. We appreciate your input regarding the room cleaning process and will take it into consideration. We’re glad the rest of your stay met your expectations and look forward to welcoming you back.

8/10 Good

Dan

Traveled with group
Liked: Cleanliness, staff & service, amenities
The drain plug was not working in shower. The rest was ok. Price is high for what it is. Staff was helpful.
Stayed 1 night in May 2024
Response from Customer Service on May 16, 2024
Dan, thank you for your feedback. It's great to hear that our team members were able to assist you during your stay. We appreciate your comments and will ensure that the maintenance issue you mentioned is looked into. We hope to have the opportunity to welcome you back to Holiday Inn San Francisco Golden Gateway in the future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Central to many sightseeing opportunities. As we were in town for a wedding, we really appreciated the multiple sitting areas in various locations; we gathered in a few of them with family and after arriving, visited the dining room for appetizers and drinks. I also took advantage of the business center where I revised and printed my speech for the wedding.
Stayed 1 night in May 2024
Response from Customer Service on May 17, 2024
Susan, thank you for your kind words! Holiday Inn San Francisco Golden Gateway is thrilled to hear that you enjoyed the convenient location and the various sitting areas for your family gatherings. It's wonderful that our dining room and business center were helpful to you during your stay. We're looking forward to welcoming you back soon!

6/10 Okay

Christopher

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Expect an extra fee for parking that is half the price of the hotel. Staff was friendly and professional. Breakfast $30.00 was not worth it. Total extra fees out the door was over $100.00. Will not it be staying again.
Stayed 1 night in May 2024
Response from Customer Service on May 16, 2024
Christopher,Thank you for sharing your thoughts. We're pleased to hear that our team members were friendly and professional. Your feedback regarding the parking and breakfast costs is valuable and will be reviewed to better serve our guests.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in May 2024
Response from Customer Service on May 16, 2024
Joseph, thank you for your kind words! The team members at Holiday Inn San Francisco Golden Gateway always strive to provide exceptional service. We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal in safe area near Japantown! Every staff member was helpful.
Stayed 1 night in May 2024
Response from Customer Service on May 17, 2024
Florence, the team at the Holiday Inn San Francisco Golden Gateway is delighted to hear you enjoyed your stay and appreciated our location and service. We look forward to welcoming you back soon!

8/10 Good

BIBHUTI

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property, loved it. Front desk staff ( Asian lady ) when we checked needs to change her attitude. She doesn’t necessarily belong to hospitality industry. General Manager should take note. This industry is all about people and if you’re not accommodating at the front desk, there is an issue with guest service.
Stayed 3 nights in May 2024
Response from Customer Service on May 14, 2024
Bibhuti, it's wonderful to hear that you valued Holiday Inn San Francisco Golden Gateway's property. However, we apologize if you felt any discomfort at our front desk. Please rest assured that we always strive to embody the essence of the hospitality industry and guest service. Your highlighted concern with our team member's demeanor has been noted, and required measures will be taken for enhancement. We appreciate your feedback, as it aids us in continuously improving our guest experience.

8/10 Good

Masa

Very good
Stayed 2 nights in May 2024
Response from Customer Service on May 14, 2024
Masa, it's wonderful to hear that you had a good experience staying at the Holiday Inn San Francisco Golden Gateway. We always strive to provide our guests with the best possible service and amenities. Looking forward to seeing you again soon!

10/10 Excellent

Luzvinda, Biola

Liked: Cleanliness, staff & service, property conditions & facilities
Everything so far is great!
Stayed 1 night in May 2024
Response from Customer Service on May 14, 2024
Luzvinda, we're elated to hear your positive comments about your stay at Holiday Inn San Francisco Golden Gateway. We strive to make every experience memorable and we're thrilled we were successful in your case. Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was helpful at reception, felt safe staying here. will definitely come back again
Stayed 3 nights in May 2024
Response from Customer Service on May 14, 2024
Alexa, we're thrilled to hear that you had an excellent stay at the Holiday Inn San Francisco Golden Gateway! It's wonderful our team was so accommodating, and that you felt safe during your visit. We can't wait for your return!

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was superb. Room and bed were comfortable and I was pleased with how quiet this room was compared to my last stay. A little bit frustrated because I had missed my first night of my stay due to being hospitalized. Front desk attendant was not exactly friendly when checking in. Also had to go back to the desk 3 times because my keys would not trigger the lock pad. The houseman was very helpful in getting me into the room. Homeless situation outside the property is getting worse but that is not the fault of the hotel.
Stayed 2 nights in Apr 2024
Response from Customer Service on May 14, 2024
Jeff, it's great to hear your room at the Holiday Inn San Francisco Golden Gateway offered comfort and tranquility. We're sorry to hear about the difficulties faced during check-in and with the keycard. We appreciate your understanding during these moments and your commendation of our team member's assistance. Unfortunately, external factors remain beyond our control, but we're focused on ensuring our guest's safety within our precincts. We hope to provide you an even smoother experience in your future visits.

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man that checked us in was great. Parking is really expensive like anywhere in San Francisco. Decent hotel
Stayed 1 night in May 2024
Response from Customer Service on May 14, 2024
Gavin, thank you for choosing to stay with us at Holiday Inn San Francisco Golden Gateway and for sharing your experience. It's fantastic to know that our team member at check-in made a profound impact on you. We understand your sentiments about the parking rates which, regrettably, are typical in San Francisco. Nonetheless, we're delighted that you found our hotel to your satisfaction. We look forward to your next visit.

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Good location but didn’t like the set up for restaurant/ food services for dining in option
Stayed 2 nights in May 2024
Response from Customer Service on May 14, 2024
Rachel, it's great to hear you enjoyed the convenient location of Holiday Inn San Francisco Golden Gateway. We're sorry to learn that our dining area didn't meet your expectations. We continually strive to improve our restaurant's set up to ensure our guests' ultimate comfort. Your feedback is valuable and will be taken into consideration as we aim to enhance the overall dining experience. We hope for the opportunity to provide an improved experience during your next stay with us.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came to San Francisco 5 years ago and stayed downtown. It was crazy. The streets were filthy and it didn’t feel safe at all to the point where someone from the street ran into our elevator and tried to pretend they lost their room key to gain access. Before this trip I spent hours trying to sort through where to stay and read good reviews about this hotel & location. The only tiny complaint is the outer entrance grounds could be kept a little cleaner. Would have loved to see it hosed down daily. Beyond that, everything else is great. Housekeeping is diligent, lobby & elevators are very clean and efficient. The views are spectacular! Within walking distance there’s Trader Joe’s, Whole Foods 3-7 minutes away. There are also wonderful restaurants. Walking around is delightful & safe. Transportation is very close via buses. Also easy location to reach via Uber or taxis. Would come back in the future.
Stayed 11 nights in May 2024
Response from Customer Service on May 14, 2024
Laura, it's wonderful to learn that you appreciate the diligent housekeeping, clean and efficient lobby and elevators, spectacular views and the delightful location of Holiday Inn San Francisco Golden Gateway. We're thrilled that you found the neighborhood to our convenience with nearby amenities and great transportation links. Your feedback about the outer entrance is noted and we appreciate your suggestion. We are looking forward to your return visit in the near future. Safe travels until then!

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2024
Response from Customer Service on May 14, 2024
Karina, thank you for your remarkable rating. It's wonderful to know you enjoyed your stay at the Holiday Inn San Francisco Golden Gateway. We look forward to hosting you again in the future.

10/10 Excellent

Melissa, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2024
Response from Customer Service on May 14, 2024
Melissa, it's wonderful to hear that you appreciated the convenient location of Holiday Inn San Francisco Golden Gateway. We thank you for choosing our hotel for your stay and we can't wait to serve you again in the future. Safe travels!

10/10 Excellent

BRIANA

Traveled with group
Liked: Amenities, property conditions & facilities
Easy check in. Felt safe. Everything was clean. Would book again
Stayed 1 night in May 2024
Response from Customer Service on May 11, 2024
Briana, it's incredible to hear that your stay at the Holiday Inn San Francisco Golden Gateway was satisfactory. We're thrilled to know our prioritization of cleanliness and safety was evident to you. Looking forward to your next booking with us!

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to rate this property at the top. Staff was friendly and room was clean. The only problem is after two weeks i have yet to receive my deposit back. You pay $50 a day for incidentials. I had no charges yet havent received my deposit back. Have left two voice messages with the "accountant" and have not had a call back.
Stayed 4 nights in Apr 2024
Response from Customer Service on May 14, 2024
Thank you for the feedback, Rebecca. Please contact the manager on duty at 415-441-4000, between the hours of 7am to 11pm, 7 days a week. Hopefully this route will offer you a solution. Thank you!

10/10 Excellent

Resa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 1 night in May 2024
Response from Customer Service on May 11, 2024
Resa, it's wonderful to hear you had such an enjoyable time at the Holiday Inn San Francisco Golden Gateway. We strive to provide experiences that resonate with our guests' expectations. We value your feedback and hope to welcome you back in the near future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in May 2024
Response from Customer Service on May 11, 2024
Thanks for the perfect rating, Stephanie!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Holiday Inn San Francisco Golden Gateway.Have a wonderful day!

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is always a pleasure to stay while I work in the city. Highly recommend for business stays.
Stayed 16 nights in Apr 2024
Response from Customer Service on May 9, 2024
Gina, thank you for your commendations! We are thrilled that your work stay with us at the Holiday Inn San Francisco Golden Gateway consistently meets your expectations. Your recommendation, specifically for business stays, is greatly appreciated. Looking forward to hosting you again in the future.

10/10 Excellent

Arturo Caleb

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on May 10, 2024
Arturo, it's fantastic to see such a high rating for Holiday Inn San Francisco Golden Gateway. We're thrilled you had an enjoyable stay and we hope to host you again in the future.

4/10 Poor

martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on May 10, 2024
Martha, we notice you left a rating without comment. We’d appreciate hearing more about your experience in order to address any potential areas for improvement. We hope you consider us again for future stays, as we continuously strive to provide a better guest experience.

10/10 Excellent

Laura

Traveled with family
Very well maintained. Housekeeping responded promptly to requests.
Stayed 4 nights in May 2024
Response from Customer Service on May 8, 2024
Laura, we're delighted to hear about your positive experience at Holiday Inn San Francisco Golden Gateway. It warms our hearts to know that you found our hotel well-kept and our housekeeping team responsive. Looking forward to welcoming you back whenever your travels bring you to San Francisco. Safe travels!

8/10 Good

McKinley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, parking in garage is easy
Stayed 2 nights in Mar 2024
Response from Customer Service on May 8, 2024
McKinley, it's wonderful to hear that you noticed the cleanliness of our rooms at the Holiday Inn San Francisco Golden Gateway and found our garage parking easily accessible. It's essential to provide a convenient experience for our valued guests like you. We look forward to your next visit.

10/10 Excellent

Donald

Amazing views and great location
Stayed 4 nights in May 2024

10/10 Excellent

Kayleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good links for transport, quite a central location around ten minutes taxi ride to fisherman’s wharf of half hour walk. hotel clean and staff friendly would recommend
Stayed 5 nights in Apr 2024
Response from Customer Service on May 6, 2024
Kayleigh, thank you for your stellar appraisal. Here at Holiday Inn San Francisco Golden Gateway, we are delighted that you found our location optimal and our team members friendly. We're thrilled that our efforts to maintain cleanliness were appreciated. Your recommendation is the highest praise we could ask for. We look forward to your next stay with us.

10/10 Excellent

Marie-Joelle

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I did not like that they would re-fold my old towels because then I thought they were clean when using them when they were not
Stayed 3 nights in May 2024
Response from Customer Service on May 6, 2024
Marie-Joelle, thank you for leaving a review. It's crucial for us at Holiday Inn San Francisco Golden Gateway to constantly improve our services. We typically follow an eco-friendly mandate to reduce water usage, which can sometimes include reusing towels. However, we understand how this could have been misleading. We assure you, our team members have your comfort and cleanliness as their top priority. For future visits, please feel free to ask for fresh towels whenever needed during your stay. We appreciate your understanding in this matter and look forward to serving you better in the future.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on May 6, 2024
Mayra, it's wonderful to hear that your experience at Holiday Inn San Francisco Golden Gateway met your expectations. We're thrilled to have your positive rating and look forward to the opportunity to host you again in the future.

10/10 Excellent

Robert, Marina del Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Customer Service on May 5, 2024
Thank you for taking the time to leave this wonderful rating, Robert! We hope to see you again soon at Holiday Inn San Francisco Golden Gateway so we can share yet another amazing experience!

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walking distance to many places
Stayed 3 nights in Apr 2024
Response from Customer Service on May 3, 2024
Jacqueline, it's wonderful to know you appreciated Holiday Inn San Francisco Golden Gateway's advantageous location, placing you close to various popular spots. We love helping our guests explore effortlessly. Thanks for sharing, and we eagerly anticipate your return.

10/10 Excellent

Joseph, los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Apr 2024
Response from Customer Service on May 3, 2024
Joseph, it's wonderful to hear that you appreciated the convenient location of the Holiday Inn San Francisco Golden Gateway. We trust it made for an easy and enjoyable stay. Hoping to welcome you back soon!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on May 5, 2024
Thanks, Jose! It's outstanding your time at Holiday Inn San Francisco Golden Gateway was fantastic. We can't wait until your next visit!

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Apr 2024
Response from Customer Service on May 3, 2024
Jose, we're thrilled to hear you had a great experience at the Holiday Inn San Francisco Golden Gateway. Our team continuously endeavors to go above and beyond for our guests. We greatly appreciate your feedback and look forward to seeing you again on your next visit.

10/10 Excellent

Damjana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful area, everything is close by. Stuff is so nice and helpful for anything you need. Will be back. 😊
Stayed 4 nights in Apr 2024
Response from Customer Service on May 2, 2024
Damjana, it warms our hearts to know that you found the surrounding areas of Holiday Inn San Francisco Golden Gateway to be so charming and convenient. We're equally delighted to hear that our team members delivered exceptional service and made a great impression. We'll eagerly anticipate your return. Thank you for sharing your stellar review with us.