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The Jay, Autograph Collection

4.0 star property
Steps from Union Square, travelers enjoy comfort with a welcoming bar, multilingual staff, and water stations with healthy options.

Choose dates to view prices

The Jay, Autograph Collection sits near San Francisco Bay, greeting guests with a coffee shop and garden. Travelers can start their day at the Third Floor Restaurant for breakfast, connect with in-room WiFi, or maintain their routine in the 24-hour gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
The current price is ₩420,576
₩494,997 total
includes taxes & fees
May 22 - May 23

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About this property

The Jay, Autograph Collection

  • Upscale hotel remodeled in 2023 and located near San Francisco Bay
  • Located close to Ferry Building and Union Square, The Jay, Autograph Collection provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site restaurant, Third Floor Restaurant, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
  • Other perks include:
    • Full breakfast (surcharge), valet parking (surcharge), and express check-out
    • Express check-in, meeting rooms, and an elevator
    • A banquet hall, smoke-free premises, and concierge services
    • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
  • Room features
  • All 360 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and showers
    • 65-inch flat-screen TVs with premium channels
    • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 50 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 to 45 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered valet parking fee: USD 91.20 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Motorcycle parking is not available at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Jay, Autograph Collection pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Jay, Autograph Collection?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Jay, Autograph Collection on May 22, 2026 start from ₩420,576, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 91.20 per night.

What time is check-in at The Jay, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at The Jay, Autograph Collection?

Check-out is at noon.

Where is The Jay, Autograph Collection located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of TransAmerica Redwood Forest and Ferry Building. Moscone Convention Center and San Francisco Bay are also within 1 mi (2 km). California St & Battery St Stop and California St & Sansome St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 343 out of 412 reviews
Rating 8 - Good. 26 out of 412 reviews
Rating 6 - Okay. 28 out of 412 reviews
Rating 4 - Poor. 9 out of 412 reviews
Rating 2 - Terrible. 6 out of 412 reviews

Reviews

Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and spacious room. Absolutely loved our stay here to celebrate our wedding anniversary!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room and view.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for a short time, but the staff made us feel super welcome as they were friendly, professional and obliging. The room was exactly as per the website and the view was incredible. I would highly recommend The Jay and will definitely stay again next time we are in San Francisco.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area great views of bridge. Comfortable beds quiet. Love the third floor promenade that walks straight to ferry building. Beautiful hotel right across street from transamerica building.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ayelet

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and hotel, great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, amenities
Excellent choice, loved the location loved the design. The service was just perfect. This place is highly recommended.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

lavanya

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and excellent room services
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay at The Jay Hotel—fantastic location, stylish décor, and a room that was more spacious than I expected. Staff is friendly, and their concierge, Margues is truely amazing professional with wonderful hospitality.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful and comfortable rooms with a great view (from our room)
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
It is located in a nice area but it is noisy at times. Love the views and the staff were very friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property great location great service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
We loved our room. Big room with a cozy couch, giant comfy bed, gorgeous design and lots of drinks/snacks for purchase in the room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rajiv

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Highly recommend. Staff were very friendly. The hotel was clean and even catered to my special personal occasion.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chrissy

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate, with gorgeous views. Every staff member we interacted with was extremely friendly & helpful. The bar prepared phenomenal drinks & paired with the gorgeous ambiance of the fire pits on the patio, overlooking the city, made for such a romantic experience. We had the most amazing time, thank you all so much !
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Linzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff. Restaurant & bar staff very helpful with menu selection & cocktails.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel and close to good attractions on the Embarcadero
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious suite. Nicely updated and very quiet. Only thing I would nit pick is the towels are a bit rough for my liking. Check in was easy and workout area was very nice. Would love to stay here again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Che Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The housekeeping lady is friendly, and she does a good job! Nothing to picky
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The trip was amazing the property is great, we had a great time, would highly recommend.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Josalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, loved the staff, and the location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rhodora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean, great property all around!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great! Comfortable and convenient. The fitness center was perfect. Hotel bar was great!!! A+++++ for service. All around. Housekeeping, front desk, bar, everyone! Definitely staying there again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful rooms.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and helpful customer service, great location
Stayed 1 night in Aug 2024